Get matched with top fireplace pros in Cochran, GA

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Despite pouring down rain, the installation crew arrived on time and completed the work in one day. Professional crew who were very polite and keep us up to date on the progress of the job."

"Steve and Hamp were so kind, knowledgeable, and helpful. They went out of their way to help give piece of mind with our HVAC system. Would highly recommend Buzzell and especially the service agreement to help ensure your system stays ready."

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"They were great. They were in and out in under two hours and did not make a mess and explained everything they were doing. I plan on using them on an annual basis."

"A couple of years ago I had we care heating and air install a new a/c unit. Just recently the unit quit working and when the technician diagnosed the issue he stated that it had leaked all the freon out due to one of the copper lines resting on a copper water line and the vibration caused it to rub a hole allowing the freon to leak out. When I asked if it was covered he stated no even though it was a obvious installation error. He gave me a estimate for over $2,000.00 to repair the leak and recharge the unit. I called another company and had the repair done for almost $600.00 less. The technician that repaired the leak stated that if they had the insulation on the pipe farther back to where the line sat on the other pipe this would not have happened. Would never use again."