Get matched with top chimney sweeps in Saint James City, FL

"I had Chimney Cricket out for a quote. The workman was very knowledgeable and I was ready for them to perform the work. They entered my home, reviewed the fireplaces, and told me how they would fix them. After that, I called and called. I called the gentleman who came to provide the quote. He couldn't help me. I called the office again and again. They said they would get me a quote. One never arrived. I had another company come out and repair the problems while still waiting for Chimney Cricket to continue the engagement. I finally got a call from the office (after I had had the work done) and she said she was following up on the quote. The quote they had never sent. The workman seemed knowledgeable, but I took the day off and let workmen into my house just so that I would spend time chasing them and STILL never receive a quote. If they cannot even get me quote, what are the chances they would show up to do the repair? Or follow up if something went wrong?"

"My chimney cap blew off and I could find an affordable solution with this company, it was fast, and excelent service. They ordered a custom cap in a few days and installed in one week, they also performed a full cleaning with discount in the total of the service. Also offered me a discount for the anual maintenance, they were kind and the communication was at the right moment. I recommend them."

"Great deal, great service, and they are all beyond professional and courteous. Cannot explain to you enough how happy I am with the service I received!"

"Very well. We also had the chimney cap replaced per Oz's inspection."

"Damage to Septic Drainage field. They blamed it on their own third party contractor and told me to take it up with them. Nice. Faux Inspection: I was told there would be a legitimate inspection by a private third party. In fact, the “inspection” amounted to one of their employees sending a few photographs and a very short video call. It was not a true inspection by any standard. It was a joke. Ridge Shingles: Attached pictures of the ridge shingles. I'll let them speak for themself. Kelly Roofing’s Response: "Well, it passed inspection." (See previous item.) (Every roofer that has looked at it says it needs to be fixed.) Kelly has looked at it and done nothing. Blocked Circulation: After it had passed their private party “inspection”, another roofer informed me that insulation was covering up virtually all of the soffits! This is a VERY big deal. Improper circulation can lead to mold, premature failure of the roof, and void out the manufacturer's warranty. I expressed major concerns about circulation given the materials they recommended even before any work had begun, and they assured those materials would be fine because there would be plenty of circulation. See attached photos of the roof that were taken during the roof installation. You can see the plywood they removed (far more than initially estimated by the way). Whether they moved the insulation in the process of replacing the plywood or not, the insulation is clearly blocking all airflow from the soffits. I even personally expressed concerns to the project supervisor about blocked circulation through the soffits at this point and he assured me it would be taken care of. It wasn't. When insulation is preventing circulation in the roof, a reasonable, professional, and appropriate course of action from a roofing company would be to pause the project, inform the homeowner, and discuss solutions for unblocking the soffits before proceeding. Kelly Roofing’s Response, when I confronted them about this: insulation work isn’t “in the contract” and it was “not within the scope of their work.” Really? Is that what you expect from a reputable roofing company?"