Chimney Cricket logoApproved Pro
Approved Pro

Chimney Cricket

4.1(
191
)
Chimney Repair, Chimney Sweeping, Dryer Vent Cleaning,

About us

Chimney Cricket, Inc was founded in 1990 and has been growing strong ever since. We have expanded not only our geographical reach, but also our range of products and services. What began as just a few chimney sweeps working out of one location has now become a multi-state operation with a wide variety of masonry work, fireplace and chimney services. Tampa Bay and Southwest Florida for all your needs! Our commitment to providing quality masonry work, fireplace and chimney services as well as our dedication to serving people’s needs have earned us over 250,000 loyal customers. We constantly strive to improve our business and grow our customer base. St. Petersburg: (727) 577-1446 Sarasota: (941) 926-3662

Business highlights

Eco Friendly
Family owned & operated
35 years of experience

Services we offer

Free estimates - Licensed & insured - Masonry, dryer vent cleaning, chimneys, & fireplaces! Brick & stone repairs, dryer vent cleaning, porches, paver sealing, tuckpointing, gas & true masonry fireplaces, pavers, chimney sweeps, chimney repair, new fireplaces, and much more!

Services we don't offer

Just ask

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Our recent projects
  • 5
    View Gallery

    Assorted photos uploaded by Chimney Cricket

Reviews
4.1191 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
13%
3
6%
2
3%
1
13%
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Filter reviews by service

Showing 1-25 of 191 reviews
Clark B.
Apr 2025
1.0
Fireplaces
I had Chimney Cricket out for a quote. The workman was very knowledgeable and I was ready for them to perform the work. They entered my home, reviewed the fireplaces, and told me how they would fix them. After that, I called and called. I called the gentleman who came to provide the quote. He couldn't help me. I called the office again and again. They said they would get me a quote. One never arrived. I had another company come out and repair the problems while still waiting for Chimney Cricket to continue the engagement. I finally got a call from the office (after I had had the work done) and she said she was following up on the quote. The quote they had never sent. The workman seemed knowledgeable, but I took the day off and let workmen into my house just so that I would spend time chasing them and STILL never receive a quote. If they cannot even get me quote, what are the chances they would show up to do the repair? Or follow up if something went wrong?
Lori L.
Mar 2024
1.0
Fireplaces
$3,000
Recently I ordered a Vermont Castings wood stove from Chimney Cricket’s website. I emailed them with a couple of questions. When I hadn’t heard back the next day, I called and left a message asking them to call me. They unceremoniously cancelled my order via email with absolutely no explanation. On top of that, the $3000 that took them about 10 seconds to take off my Visa card is now going to take 10 business days to be refunded. Such disappointing “service” if you can even call it that.
J M.
Dec 2022
1.0
Chimney Cap Service
Every expensive, does not return calls, could not get appointment to come and repair, after more than 4 weeks, got a quote but who knows when the work would ever have been done. Well, I went with Jeff curry of curry chimney sweep and he returned my call the same day and came out and repaired the chimney cap when he said he would and charged 1/4 of the fee chimney cricket was going to charge. When I told Jon of chimney cricket that I was not going to be using them, he wrote me a rude email saying I was banned from using their company. Who does that?
Response from Chimney Cricket

"You hired a company that has no state license. A chimney sweep that is allowed to clean a chimney and limited services. We are booked out several months for a reason. Maybe you missed the category 4 hurricane, the devastation it’s left for so many families on the west coast. You were told several occasions to be patient and that we were overwhelmed trying to help as many families as possible. You are banned from using our services. It’s our policy NOT to do business with customers who who want to be put first no matter what! The pure lack of consideration of other people is unacceptable to our firm. If you ever find yourself in need of more services then a sweep, we hope you can find a state certified professional who has the knowledge to complete it properly and meet your demands. Sincerely, Chimney Cricket"

Andrew G.
Feb 2021
1.0
Chimney Repair, Chimney Sweeping + 2 more
$1,850
Awful, I gave them plenty of chances to do the repair, every time I get a new quote to pay new bill to fix an old repair, communication is horrible, I have been waiting to hear back on a repair from last year that was paid for and i received a new quote to re do. Will take them to small claim court. Indeed
Cheryl F.
Aug 2019
1.0
Chimney Repair
They were awful. I thought that the owner was coming but it was 2 men, one young and one who seemed very out of it. The young one didn’t know much and kept deferring to the other one who didn’t even speak. Even though I explained everything to the receptionist the guys said that they couldn’t do what was needed. They were very unprofessional and I will never use them again or recommend them. I don’t know why my review wasn’t published in January when I originally wrote it.
Walter I.
Feb 2019
1.0
Chimney Repair, Chimney Sweeping
They never responded to me
Patricia O.
Jan 2019
1.0
Chimney Repair
Never responded
Response from Chimney Cricket

"We are not located in your area. Our location is in Florida."

Sue F.
Jan 2019
5.0
Chimney Repair, Chimney Sweeping
Yes, I recommend this pro
Very punctual and professional.
Randall A.
Jan 2019
5.0
Chimney Sweeping
Yes, I recommend this pro
$200
Prompt; excellent communications; estimate = final price, no upcharges or bait/switch.
Bob L.
Dec 2018
5.0
Fireplaces
Yes, I recommend this pro
This company was great! Owner Jon and his helper were thorough and conscientious as they removed and cleaned all the glass walls, removed debris from the fire bed, checked the pilot and starter and replaced the embers. They also did a quick check on our converted wood burning fireplace at no extra charge. It was a pleasant experience all around. I would definitely hire them again.
David H.
Dec 2018
3.0
Fireplaces, Home inspection
Yes, I recommend this pro
prompt response. company representative seemed to be knowledgable. my complaint is that the cost for maybe 10 minutes of inspection work was WAY out of line.
Kay B.
Dec 2018
5.0
Chimney Repair, Dryer Vent Cleaning
Yes, I recommend this pro
$80
They were very responsive to the request for service. They were on time, professional, and didn’t a great job at a reasonable price. I highly recommend this company.
Linda W.
Nov 2018
5.0
Chimney Repair, Chimney Sweeping + 1 more
Yes, I recommend this pro
They were very prompt and called ahead to let me know they were on their way. Work was done and they were gone. I would definitely hire again and have already referred them to neighbors.
Rob S.
Nov 2018
2.0
Chimney Cap Service
$300
After the initial assessment and 50% down payment, I was unable to get a technician to come to my house to start the job. After several rescheduled attempts over the course of more than a month, I finally requested a refund. They did refund my money promptly. The staff was courteous and professional. I think it was simply either poor dispatching or they were overwhelmed with other work.
Lawrence K.
Sep 2018
5.0
Stucco Service
Yes, I recommend this pro
Excellent work, prompt on providing services and talented staff members.
John R.
Apr 2018
5.0
Chimney Repair, Fireplaces + 2 more
Yes, I recommend this pro
$3,000
Job was done on time. No mess in the family room. Removed old firebox, interior of chimney, and a portion of the front brickwork on the fireplace. Put in new firebox and chimney.
Robert K.
Mar 2018
5.0
Chimney Repair, Chimney Sweeping + 3 more
Yes, I recommend this pro
Excellent work, very professional. Took pictures to explain the work needed to be done, as well as the completed project. First day did inspection and estimate for repair work as well as cleaning the chimney and dryer vent. Took 3 additional days to complete the repair work. Everything spelled out beforehand. Would absolutely hire again.
Douglas W.
Feb 2018
5.0
Dryer Vent Cleaning
Yes, I recommend this pro
They not only cleaned out the vent but investigated the cause and found that the vent on the roof had a screen that was causing poor air flow. They fixed over a year ago and I haven't had the problem since. They even called me back today, one year later to make sure everything was still good. Highly recommend them for this job!
Wayne B.
Dec 2017
5.0
Chimney Sweeping, Fireplaces + 1 more
Yes, I recommend this pro
$179
They did a very nice job.
Response from Chimney Cricket

"Thank yo so much! We are so happy too assist you. Don't forget your yearly dryer vent clean. Talk with you soon. Merry Christmas and Happy New Year"

John A.
Dec 2017
5.0
Chimney Repair, Stucco Service
Yes, I recommend this pro
I was extremely pleased with the quality of my experience. The professionalism began with a phone call, and follow up calls to inform me of when they could schedule my job. The workmen were efficient and clean and a joy to work with. I would recommend this company for this type of repair enthusiastically.
Response from Chimney Cricket

"Thank you so much for your GREAT review! Hopefully we will be able too assist you in your yearly dryer vent clean! :)"

Monika F.
Nov 2017
5.0
Chimney Repair, Chimney Sweeping + 1 more
Yes, I recommend this pro
$175
I was very impressed with the whole process
Response from Chimney Cricket

"We are so thankful for your A experience and Review. Hope too hear from you for your yearly Dryer Vent Cleaning."

Molly L.
Nov 2017
5.0
Chimney Repair
Yes, I recommend this pro
After a little encouragement to get the job done after the initial assessment, the company performed admirably. Trustworthy, pleasant, and talented people performed the task.
Response from Chimney Cricket

"Thank You so much for your great review we really appreciate. Hope too hear from you for your Yearly Dryer Vent Clean."

Suzanne H.
Nov 2017
1.0
Chimney Repair
$650
The guy who came out said what he was installing would not actually close off the chimney but He said he would put something on top that would close the opening. It actually looks like a tin wrap. Hmmm seems like a lot of money for that. Shortly after the install I was looking at my roof and noticed that the cap has come loose on one side. I have repeatedly called with no return phone calls. I hate leaving a bad review but paid too much to not have this repaired. Also, the contract says a 2 year warranty.
Gary N.
Nov 2017
4.0
Chimney Repair
Yes, I recommend this pro
$350
Tried several times to get estimate--3 reschedules. Also 1 reschedule on performing the job. Three guys put sealer on the cracks on my chimney (30 min job) and so far it has fixed the problem. Overall happy with outcome.
Response from Chimney Cricket

"Thank you so much for the review! Glad we could assist you. Will work on the rescheduling issue."

George A.
Oct 2017
1.0
Chimney Repair
Sorry we don't come that far Inbox x Sharon Cerrito 12:04 PM (9 minutes ago) to me Thank you, Sharon Cerrito Chimney Cricket Inc. 4463 Ashton Road, Unit B Sarasota, FL 34233 941-926-2229 Direct 941-926-3662 Office 941-926-3671 Fax
Response from Chimney Cricket

"This person is mad at us because we don't travel that far away? We travel almost two hours in each direction of our headquarters. How can someone give us an "F" for not going farther than that? That does no seem fair."

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Showing 1-25 of 191

Licensing

Insured
Licensed*

Trade License Number

CRC1331286

Trade License Expiration

07/15/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chimney Cricket is currently rated 4.1 overall out of 5.
Monday: 7:30 AM - 4:00 PM Tuesday: 7:30 AM - 4:00 PM Wednesday: 7:30 AM - 4:00 PM Thursday: 7:30 AM - 4:00 PM Friday: 7:30 AM - 4:00 PM Saturday: Closed Sunday: Closed
Chimney Cricket accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Chimney Cricket offers free project estimates.
Yes, Chimney Cricket offers eco-friendly accreditations.
Yes, Chimney Cricket offers a 10% senior discount.
No, Chimney Cricket does not offer emergency services.
Yes, Chimney Cricket offers warranties.
Chimney Cricket offers the following services: Free estimates - Licensed & insured - Masonry, dryer vent cleaning, chimneys, & fireplaces! Brick & stone repairs, dryer vent cleaning, porches, paver sealing, tuckpointing, gas & true masonry fireplaces, pavers, chimney sweeps, chimney repair, new fireplaces, and much more!
Just ask

Contact Information

1882 Porter Lake Dr, Ste 105, Sarasota, FL 34240

Service Hours

Sunday:Closed
Monday:7:30 AM - 4:00 PM
Tuesday:7:30 AM - 4:00 PM
Wednesday:7:30 AM - 4:00 PM
Thursday:7:30 AM - 4:00 PM
Friday:7:30 AM - 4:00 PM
Saturday:Closed
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