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Approved Pro
Approved Pro

Chimney Cricket

Chimney or Fireplace Service, Brick or Stone Fireplace Installation, Brick or Stone Fireplace Repair,

About us

Chimney Cricket, Inc was founded in 1990 and has been growing strong ever since. We have expanded not only our geographical reach, but also our range of products and services. What began as just a few chimney sweeps working out of one location has now become a multi-state operation with a wide variety of masonry work, fireplace and chimney services. Tampa Bay and Southwest Florida for all your needs! Our commitment to providing quality masonry work, fireplace and chimney services as well as our dedication to serving people’s needs have earned us over 250,000 loyal customers. We constantly strive to improve our business and grow our customer base. St. Petersburg: (727) 577-1446 Sarasota: (941) 926-3662

Business highlights

35 years of experience

Services we offer

Free estimates - Licensed & insured - Masonry, dryer vent cleaning, chimneys, & fireplaces! Brick & stone repairs, dryer vent cleaning, porches, paver sealing, tuckpointing, gas & true masonry fireplaces, pavers, chimney sweeps, chimney repair, new fireplaces, and much more!

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
14%
3
5%
2
4%
1
5%

Filter reviews by service

Showing 1-25 of 168 reviews
Mike M.
Nov 2025
5.0
Traditional Stucco - Repair or Partially Replace
Project will be completed today

Lori L.
Mar 2024
1.0
$3,000
Recently I ordered a Vermont Castings wood stove from Chimney Cricket’s website. I emailed them with a couple of questions. When I hadn’t heard back the next day, I called and left a message asking them to call me. They unceremoniously cancelled my order via email with absolutely no explanation. On top of that, the $3000 that took them about 10 seconds to take off my Visa card is now going to take 10 business days to be refunded. Such disappointing “service” if you can even call it that.

Andrew G.
Feb 2021
1.0
$1,850
Awful, I gave them plenty of chances to do the repair, every time I get a new quote to pay new bill to fix an old repair, communication is horrible, I have been waiting to hear back on a repair from last year that was paid for and i received a new quote to re do. Will take them to small claim court. Indeed

Sue F.
Jan 2019
5.0
Yes, I recommend this pro
Very punctual and professional.

Randall A.
Jan 2019
5.0
Yes, I recommend this pro
$200
Prompt; excellent communications; estimate = final price, no upcharges or bait/switch.

Bob L.
Dec 2018
5.0
Yes, I recommend this pro
This company was great! Owner Jon and his helper were thorough and conscientious as they removed and cleaned all the glass walls, removed debris from the fire bed, checked the pilot and starter and replaced the embers. They also did a quick check on our converted wood burning fireplace at no extra charge. It was a pleasant experience all around. I would definitely hire them again.

David H.
Dec 2018
3.0
Yes, I recommend this pro
prompt response. company representative seemed to be knowledgable. my complaint is that the cost for maybe 10 minutes of inspection work was WAY out of line.

Kay B.
Dec 2018
5.0
Yes, I recommend this pro
$80
They were very responsive to the request for service. They were on time, professional, and didn’t a great job at a reasonable price. I highly recommend this company.

Linda W.
Nov 2018
5.0
Yes, I recommend this pro
They were very prompt and called ahead to let me know they were on their way. Work was done and they were gone. I would definitely hire again and have already referred them to neighbors.

Rob S.
Nov 2018
2.0
$300
After the initial assessment and 50% down payment, I was unable to get a technician to come to my house to start the job. After several rescheduled attempts over the course of more than a month, I finally requested a refund. They did refund my money promptly. The staff was courteous and professional. I think it was simply either poor dispatching or they were overwhelmed with other work.

Lawrence K.
Sep 2018
5.0
Yes, I recommend this pro
Excellent work, prompt on providing services and talented staff members.

John R.
Apr 2018
5.0
Yes, I recommend this pro
$3,000
Job was done on time. No mess in the family room. Removed old firebox, interior of chimney, and a portion of the front brickwork on the fireplace. Put in new firebox and chimney.

Robert K.
Mar 2018
5.0
Yes, I recommend this pro
Excellent work, very professional. Took pictures to explain the work needed to be done, as well as the completed project. First day did inspection and estimate for repair work as well as cleaning the chimney and dryer vent. Took 3 additional days to complete the repair work. Everything spelled out beforehand. Would absolutely hire again.

Douglas W.
Feb 2018
5.0
Yes, I recommend this pro
They not only cleaned out the vent but investigated the cause and found that the vent on the roof had a screen that was causing poor air flow. They fixed over a year ago and I haven't had the problem since. They even called me back today, one year later to make sure everything was still good. Highly recommend them for this job!

John A.
Dec 2017
5.0
Yes, I recommend this pro
I was extremely pleased with the quality of my experience. The professionalism began with a phone call, and follow up calls to inform me of when they could schedule my job. The workmen were efficient and clean and a joy to work with. I would recommend this company for this type of repair enthusiastically.
Response from Chimney Cricket
"Thank you so much for your GREAT review! Hopefully we will be able too assist you in your yearly dryer vent clean! :)"

Monika F.
Nov 2017
5.0
Yes, I recommend this pro
$175
I was very impressed with the whole process
Response from Chimney Cricket
"We are so thankful for your A experience and Review. Hope too hear from you for your yearly Dryer Vent Cleaning."

Molly L.
Nov 2017
5.0
Yes, I recommend this pro
After a little encouragement to get the job done after the initial assessment, the company performed admirably. Trustworthy, pleasant, and talented people performed the task.
Response from Chimney Cricket
"Thank You so much for your great review we really appreciate. Hope too hear from you for your Yearly Dryer Vent Clean."

Suzanne H.
Nov 2017
1.0
$650
The guy who came out said what he was installing would not actually close off the chimney but He said he would put something on top that would close the opening. It actually looks like a tin wrap. Hmmm seems like a lot of money for that. Shortly after the install I was looking at my roof and noticed that the cap has come loose on one side. I have repeatedly called with no return phone calls. I hate leaving a bad review but paid too much to not have this repaired. Also, the contract says a 2 year warranty.

Gary N.
Nov 2017
4.0
Yes, I recommend this pro
$350
Tried several times to get estimate--3 reschedules. Also 1 reschedule on performing the job. Three guys put sealer on the cracks on my chimney (30 min job) and so far it has fixed the problem. Overall happy with outcome.
Response from Chimney Cricket
"Thank you so much for the review! Glad we could assist you. Will work on the rescheduling issue."

Stephen H.
Sep 2017
5.0
Yes, I recommend this pro
$860
Dennis and his crew did an excellent job, but I feel he overcharged me a bit for the chimney cap installation. The cost of installing a chimney cap in the Tampa Bay area runs from $175.00 to $250.00. Dennis charged me $250.00 to install a $40.00 chimney cap. When I asked Dennis why the installation cost was at the top of the price range, he said: There are fees associated with running the operation: shipping, consumables, labor, transportation, fuel, payroll, and the list goes on. My price is right in line with the chimney sweeps in the area. His crew certainly knew what they were doing, and I would probably use his services again. My only objection is that the cost of installing the chimney cap was at the top of the high range for that job. Dennis could have chosen to install a more expensive chimney cap for what he charged me.

Jane S.
Jul 2017
4.0
Yes, I recommend this pro
$250
Fine, he was very nice and on time.
Response from Chimney Cricket
"Thank you so much for the review! Hope too help you with your dryer vent cleaning every year :)"

Michael F.
Jul 2017
5.0
Yes, I recommend this pro
$90
Did great job. Took about an hour. Tech went over everything afterward.
Response from Chimney Cricket
"Thank you so much for the review! Hope too assist you with your dryer vent cleaning which should happen once a year :)"

Fatima B.
Apr 2017
1.0
$140
The inspector came, and charged one hundred and forty dollars for the inspection. He said everything was ok, I could use it. In November we were moving and tried to use the chimney. The chimney wasn't safe to use. We called back. The guy who came didn't work there anymore. They charged me one thousand to fix it. I asked why did the inspector, the guy said it was ready to use, and now you charge me a thousand dollars. That lost points with them. I will never call them again. Fortunately, they were on time.
Response from Chimney Cricket
"We apologize sincerely for your disappointment with our company. We do appreciate your feed back and will do our best too fix the issue."

John R.
Apr 2017
5.0
Yes, I recommend this pro
$4,500
ON TIME, CLEAN, NO MESS. TOOK TWO DAYS

T P.
Jan 2017
4.0
Yes, I recommend this pro
Really well and the technician was extremely friendly and professional. I would hire again!
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Showing 1-25 of 168

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Chimney Cricket is currently rated 4.4 overall out of 5.

Chimney Cricket accepts the following forms of payment: CreditCard

Yes, Chimney Cricket offers free project estimates.

No, Chimney Cricket does not offer eco-friendly accreditations.

No, Chimney Cricket does not offer a senior discount.

No, Chimney Cricket does not offer emergency services.

Yes, Chimney Cricket offers warranties.