
Koehler Homes, Inc.
Koehler Homes, Inc.
Koehler Homes, Jacksonville based. Serving all NE FL. Windows, doors, siding, and painting.
"I had a very disappointing experience with Koehler Homes. While the window replacement process was excellent and the manufactures window defects were addressed and ultimately corrected (Water was pouring into my home during rain events), the siding replacement and paint job fell well short of expectations. The contractor and installation technicians lacked friendliness, attention to detail and struggled with communication due to language barriers which required numerous calls back to the Koehler office which for the most part went ignored. Overall customer service was far below expectations and little to no follow-up was given, I had to do it all myself with calls to the office and the contractor directly. Fallowing the ‘completion’ there were numerous line items quoted that were not completed and I had to make repeated calls to get corrected facing charges for uncompleted and ignored work. This required me to request and argue for refunds and credits on my final payments of over 3,000 dollars. I would possibly use them for windows again but would look harder at other options and likely choose another contractor. For Siding and paint… I caution and urge you to go elsewhere and maybe even pay more as the work is not as advertised and numerous days of return (rework) trips were required."
Brian L on November 2023
Koehler Homes, Jacksonville based. Serving all NE FL. Windows, doors, siding, and painting.
"I had a very disappointing experience with Koehler Homes. While the window replacement process was excellent and the manufactures window defects were addressed and ultimately corrected (Water was pouring into my home during rain events), the siding replacement and paint job fell well short of expectations. The contractor and installation technicians lacked friendliness, attention to detail and struggled with communication due to language barriers which required numerous calls back to the Koehler office which for the most part went ignored. Overall customer service was far below expectations and little to no follow-up was given, I had to do it all myself with calls to the office and the contractor directly. Fallowing the ‘completion’ there were numerous line items quoted that were not completed and I had to make repeated calls to get corrected facing charges for uncompleted and ignored work. This required me to request and argue for refunds and credits on my final payments of over 3,000 dollars. I would possibly use them for windows again but would look harder at other options and likely choose another contractor. For Siding and paint… I caution and urge you to go elsewhere and maybe even pay more as the work is not as advertised and numerous days of return (rework) trips were required."
Brian L on November 2023
















