Earth Tech LLC

Initially called and got no answer. He called back and said, “this is Joe, I just missed a call”. Didn’t give any indication of the company name or who he was besides “Joe”. I told him what I needed done. He asked me to send pictures and I did as asked. He texted back and said he would send a quote later in the day. That that was three days ago and still no quote. Total waste of time. If you are looking for this company to do work, go elsewhere. This is an indication of their professionalism and it is not good.

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Lauren came out and explained how they would do things. They were incredibly neat and clean. They did a good job.

The work appears to be excellent. Crews were prompt, courteous and respected the property. However, future customers should be aware that the estimate given has no correlation with the final bill and the customer is not notified when the amount is exceeded. The final bill was $3,579.00 over the estimate. I have contacted Earth Tech regarding this via phone and letters, their response is to file a lien against the property. We do not have any further recourse with the insurance company and Earth Tech is unresponsive. Followup: Earth Tech was instrumental in obtaining additional monies from our insurance company to cover the overage. I paid the balance due on October 7th. However, there is still a Mechanics Lien on the property, I contacted them regarding this on 11/12/2014, they said they would release the lien. It has yet to be resolved.

Completed job before expected completion date for cost less than original proposed cost; communicated with us each day re work completed, status of remaining work. Follow up before, during and after from company representatives beyond expectations. Upon completion of work landscaping to repair minimal damage to mulch, stones, and shrubs repaired to state better than pre job. Highly recommend this company, experience of dealing with a void/sinkhole was so much less stressful because of the quality of the people and the quality of the job done by Earth Tech.

Drilling, Unparalleled level of respect for me and my property. Grouting, Field Supervisor monitor , and had a respect for my property. By making sure everything was clean up every night. Cosmetic Repairs, Restore grass, shrubs, and irrigation. To make my yard look good. Project Manager, Stayed on top of everything that was going on. If I had a question day or night, someone would get back with me in a short amount of time with a answer. Making sure I knew what was going to happen next. Every member of the Earth Tech team was dress very neat, and showed a great respect to me and my wife.

We were very impressed with Earth Tech's representative. She was very knowledgeable and answered all our concerns. Turnaround time to any calls we made were prompt and requests were taken care of immediately. The workmen were very prompt and worked very hard all day. They worked carefully, informed us of the status of their work daily and cleaned up the property before they left each day. Overall, we are very impressed with the Earth Tech Team.

The price was average. They all charge the same. They were recommended to me by my insurance company and they did a good job. I would give them top marks. I hope I don't have to use them again, but if I got another sink hole, I would call them!

I think that the workers did a very good job other than the fact that it took so long

very well, all the workers are very polite and speak good english. The drill operator even noticed that there were not enough grout holes under the 2 story portion of the house. So we spoke with the engineer and had 3 more holes added to support the house. All their employee's really know what they are doing.

They were nice. They were professional and helpful. They were good but the price was high. They told us about the product that they will be using. We were familiar with the product, looked it up online and talked to a representative. She agreed that the product was too high and told us where to get the product. We cheated Earth Tech and did the process ourselves.

They were fine. I can't compare them to anybody but it looked like they knew what they were doing, they were all great. They did an evaluation and check-up because we thought we had a sink hole problem but they came and find out that we don't. My experience is very limited, my husband was mostly the one who dealt with them outside, he said everything was fine. I've never had any to compare with it, it's not like something that you have all the time. It's a one time experience but all in all it was fine, there was no problem. Everything was set up by the insurance company. They were here when they called and when they say they were gonna be here, they were here. If we have to pay for it then I'll look into using their services again but it didn't cost us anything so I don't know. This situation is kind of like a new situation as far as being able to compare it with a home owner going into it because everything was set up by our insurance company.

I contacted Earth Tech regarding some repairs I needed done to my home, which is on a pier & beam foundation. Earth Tech does not perform the type of repair I needed done, so we weren't able to do business together. However, they were extremely professional and called me back in a timely manner. I would definitely give them another chance at my business if something else comes up.

Prior to choosing Earth Tech to handle our sinkhole remediation, we asked friends and acquaintances their opinions on which company they would recommend. Time and time again, we were told Earth Tech is the way to go. We were diligent and verified them with the Better Business Bureau and verified their licenses as well. When we found no complaints, we set up a meeting with them. From the first meeting with Earth Tech's Project Manager, Denise Marrone, we felt secure and comfortable. Denise told us what to expect and when to expect it and answered all of our questions in a professional manner. We had interviewed several companies and found that Earth Tech had not only had the experience and expertise to handle our remediation but also were extremely professional and accommodating to our schedule. As the job progressed, we were apprised of how and when each step would be completed. The men who did the actual work were polite and courteous not only to us but to our neighbors. In addition, they took steps to protect our property and our neighbors properties throughout the remediation. At the end of each day, they left the property neat and tidy. What we imagined to be a nightmare of an experience turned out to be one that went smoothly. If anyone is looking for a reliable company to handle their sinkhole remediation you can feel secure with Earth Tech.

My grand kids do not live close to me and my youngest is also gone, so there was no reason for me to keep up a pool, it is very expensive. Filling up a pool is a tedious job, because you have to get rid of all the extra rock, the concrete, and concrete never clears up completely. I am satisfied with his work, he did a fine job and did exactly what I had asked him to do. Together, we had initially worked on the estimate of work and how it would be done, and then they did it. He was knowledgeable and explained the work in simple words, which he completed in time.

Should we ever need foundation repair, I would call John first, without hesitation.

The entire operation, from start to finish, was outstanding and clearly surpassed my expectations. The Earth Tech team, Project Manager, Drilling and Grouting crews demonstrated the highest level of courtesy, professionalism, and responsiveness. I was kept informed of the daily activity plan and given frequent progress reports. Every effort was made to leave their work area clean after completion of each days work. Questions we had were readily answered by someone at the work site or the Project Manager, who was invaluable throughout the whole process. After the Grouting Operation was completed the Landscaping team did an excellent job of restoring portions of the lawn and shrubbery that had been damaged. At no time during this entire process did I encounter anyone associated with Earth Tech that appeared less than 100% eager to satisfactorly address my concerns. I would not want to go through this process again. However; if I had another sinkhole, Earth Tech would certainly be my choice of companies to perform the required work.

The service was excellent. It was very complicated. It was done as scheduled and on time. It was also done neatly.

I contacted Earth Tech, made an appointment in Oct. 2012 with Amy Bruggerman who came to my home to discuss sinkhole stabilization. She was informative, professional and punctual -- overall impressive. I did not decide to use Earth Tech ultimately, but Amy Bruggerman was a wonderful representative for Earth Tech.

They were very fast. They were finished more quickly than they told me they would be. They were precise. They did a wonderful job at minimizing any damage to plantings. The house is stabilized, so the results were excellent.

After meeting with several other foundation repair companies, it felt like a used car purchase. I then heard about Earth Tec and gave them a call. A very comfortable experience and straight forward. They followed through on every promise and time frame. We ere kept well informed and they took good care of our house during and after the sinkhole repair.

Very professional and neat. All around they did a great job.

We signed the contract. They were here when they said they would be, first thing in the morning at 7:30! They worked until 4:30 PM each day with no long lunch breaks. They finished the job 8 days earlier than anticipated. This saved us thousands of dollars with the engineer. I am so happy with this company during this very difficult time.

Overall, the crew was polite and answered all questions. The price was competitive. Damage was expected and it did happen. Some things surprised me, but were unavoidable.