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"It went well"

"4 Years later, we are finally done with our “12 to 14 week project” that started with S&W Kitchens. This is after they abandoned our project, we had to get an attorney involved, and hire a different contractor to complete the project. Before the design was finalized, we reduced the scope of the project to pull out some major items. S&W revised their price for the project based on the changes we made. Despite the scope being significantly reduced, they came back with a price well above the initial numbers that had a greater scope. The information communicated from the office to their field was mostly inaccurate and caused issues. Due to the lack of organization, poor communication, inaccurate documents, we lost count of how many times things needed to be reworked. You would think a company being in business for 40+ years and having multiple locations throughout central Florida; organization, management, and communication would be their strong suit. We had 3 different superintendents over the life of the project. We had to constantly keep stepping in to get things corrected multiple times and keep things moving along. It would still be going on had we not done that. We needed to get the head of the field out of Orlando involved. Our thoughts were this would get things back on track. Reflecting on everything now, it accomplished nothing, dug the hole deeper, and wasted more time. We tried to get both owners, out of Palm Harbor and Orlando, involved to address the issues. That also yielded no positive results. The root of all the issues that were experienced trace straight back to ownership. This was a top-down issue where their decisions to have the personal in the roles they were in did not allow for things to work. When the owner describes in their online professional profile, playing multiple rounds of golf each week and walking their dog everywhere, you start to question if their priorities are focused on their business. Having company “retreats” in Utah where no one could be reached for a week when issues were occurring on the project was another upper-level decision we were surprised to see. Everyone we worked with appeared to have good intentions. They were just tasked with responsibilities that were outside of their own skill sets or limited by what management/ownership would allow them to do. As an example, having the designer get involved with coordinating, scheduling, or ordering of materials did not yield a good result. Stick to design, where their strengths are and nothing more would have helped. We wish we had known what we were in for prior. Had someone shared this type of experience, we would have sought out a different company. Our project was wrapped up in July 2024 by a different contractor who did an awesome job. This was 4 years after we started vs. the 12-14 weeks in the contract. During the first 15 months of our project, I witnessed a 25-story mid-rise go up from caissons set to occupancy and a high-end custom home go from foundation to the homeowners moving in. If you are considering having S&W Kitchens do your project, hopefully, our experience shares more insight into what can occur."

"Jason and his crew communicated well and advised us on many aspects of our home renovation. They have a good eye for detail from start to finish. It was a good experience and I would recommend them."

"It went well, the work quality is very good and he is willing to answer questions for any part of the project. Cost was reasonable even with a couple small changes. I plan to use them again for a future project as well."

"Excellent service!! Prompt professional and knowledgeable. I have used them several times and they never disappoint.I would recommend to anyone needing electrical work!"

"Signature Construction Group was a pleasure to work with. Their work was professional, on time, with excellent communication throughout the remodel project. I would highly recommend them."

"Incredible. I recommend Gator Co to all of my friends. Reliable, honest, and first-class"

"Muy buen trato, exelente servicio se los recomiendo a todos son muy profecionales"

"We had a terrific experience with ProCon General Contractors. From the consultation to the completion of the remodel everything went very smooth and easy. I can't even begin to express how much we love the new modern designs and upgraded features for our bathrooms . It's like stepping into a luxurious spa every time we use the bathroom now! The new appliances and spacious layout make cooking and hosting a breeze in our kitchen. They worked with our budget, guided us the whole process, and helped us pick out every little detail. ProCon truly turned our vision into a reality and exceeded all of our expectations. I highly recommended anyone wanting a job done well to go to them!"

"This was an absolute dream experience. I couldn’t have asked for any easier transaction than what I had with this company. Robert went above and beyond helping me with options and was in contact with me the entire time the installers were at my home. Not only was Robert super nice and professional but so were the installers. They were thorough and courteous and very respectful and cleaned everything once they were done with the install. I couldn’t be any happier with this entire process and would definitely purchase from them again and I highly recommend this company."