Get matched with top small appliance repair technicians in Cottondale, FL

"Called them out to repair my Frigidare freezer. on 11 Oct 25. They found the fan not working and said it's not in stock and had to order and it would not be available until 16 Oct 25. I paid $30 extra for it to be shipped sooner. They gave no updates and wouldn't answer their phone until 15 Oct 25. They came out on 16 Oct 25 and repaired the fan problem, but said he was too tired to check on the solenoid and clean the back of the freezer and said he would come out on 17 Oct 25 to complete the job. He never came out and never called to update me. I paid $481 for this service."

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"American Home Shield (AHS) warranty is replacing my broken microwave with a new one. I received the new microwave on 11/11/2020 and notified AHS it was in my possession. Part of the warranty contract includes the installation of the new microwave. AHS typically assigns contractors themselves. However, this time AHS contracted with C & R Services with a dispatch number on 11/13/2020 for C & R to assign a local contractor to do the install. After two weeks of waiting and not being contacted by C & R or a contractor, I called C & R to follow up on the status. They said it would be 1 to 2 weeks from the date they received the dispatch from AHS. I informed them it had been 2 weeks in which they replied that it would be another 2 weeks. As of today, 12/11/2020, 4 weeks from the date C & R received the dispatch, I have not been contacted by C & R or a contractor. C & R's lack of communication and customer service is absurd. AHS informed me that they do not have any authority over C & R."

"In 2019, I was expecting my third child during July in southeastern Alabama. The person called out had previously fixed my refrigerator in March 2019 and was kind of off in social skills, but his helper was someone I had known previously, so I brushed it off. My air conditioner was repaired in May 2019 by A+ through Old Republic Warranty towards the later part of May if I am not mistaken. (I recall my oldest had an honors day at school towards the end of the year.) The A/C gave out within 30 days. He told me that the home warranty didn't cover those repairs that were needed and said he would appreciate it if I paid in cash. I was told that within a few days everything should catch back up to speed and start cooling my home. (I have later learned that is a scam--if a/c is fixed, you are supposed to feel it immediately.) This guy from A+ treated me like an idiot the entire time and did not even know how to turn on the hot water in my home. He made a snide comment e that one of my dogs looked hot. (Gee, if only someone could fix that for me!) He even left his TOOLS inside my air conditioning unit outside. Local repair people I sought to fix the problem were floored. Nobody from home warranty wanted to go behind his work, and I had a heck of a time getting the new unit replaced. Next time Old Republic suggests a person, I am checking the reviews. There is a rumor that someone on their list breaks units on purpose so he can return and charge more. How much do you want to bet it is this guy? Either way, I have sold that house and moved somewhere else, and I have let the home warranty know I will not be accepting service from him."