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"4 Years later, we are finally done with our “12 to 14 week project” that started with S&W Kitchens. This is after they abandoned our project, we had to get an attorney involved, and hire a different contractor to complete the project. Before the design was finalized, we reduced the scope of the project to pull out some major items. S&W revised their price for the project based on the changes we made. Despite the scope being significantly reduced, they came back with a price well above the initial numbers that had a greater scope. The information communicated from the office to their field was mostly inaccurate and caused issues. Due to the lack of organization, poor communication, inaccurate documents, we lost count of how many times things needed to be reworked. You would think a company being in business for 40+ years and having multiple locations throughout central Florida; organization, management, and communication would be their strong suit. We had 3 different superintendents over the life of the project. We had to constantly keep stepping in to get things corrected multiple times and keep things moving along. It would still be going on had we not done that. We needed to get the head of the field out of Orlando involved. Our thoughts were this would get things back on track. Reflecting on everything now, it accomplished nothing, dug the hole deeper, and wasted more time. We tried to get both owners, out of Palm Harbor and Orlando, involved to address the issues. That also yielded no positive results. The root of all the issues that were experienced trace straight back to ownership. This was a top-down issue where their decisions to have the personal in the roles they were in did not allow for things to work. When the owner describes in their online professional profile, playing multiple rounds of golf each week and walking their dog everywhere, you start to question if their priorities are focused on their business. Having company “retreats” in Utah where no one could be reached for a week when issues were occurring on the project was another upper-level decision we were surprised to see. Everyone we worked with appeared to have good intentions. They were just tasked with responsibilities that were outside of their own skill sets or limited by what management/ownership would allow them to do. As an example, having the designer get involved with coordinating, scheduling, or ordering of materials did not yield a good result. Stick to design, where their strengths are and nothing more would have helped. We wish we had known what we were in for prior. Had someone shared this type of experience, we would have sought out a different company. Our project was wrapped up in July 2024 by a different contractor who did an awesome job. This was 4 years after we started vs. the 12-14 weeks in the contract. During the first 15 months of our project, I witnessed a 25-story mid-rise go up from caissons set to occupancy and a high-end custom home go from foundation to the homeowners moving in. If you are considering having S&W Kitchens do your project, hopefully, our experience shares more insight into what can occur."

"I have used this company for several projects over the past few years - exterior painting, bathroom and kitchen remodels and garage ceiling repair work. The owner was always on top of things and very helpful."

"Exceeded expectations. Crew was wonderful and respectful. Quality of work was perfect. Was able to discuss questions along the way. Highly recommend, our kitchen and bathroom are now beautiful and functional!"

"Superior Aluminum did an outstanding job. Very highly recommended. I required a screened-in back patio enclosure and a screen door for the front on the house. Process went very smoothly. Installers Hans and Neo did an outstanding job. Materials were top-notch"

"The remodel went very well. Everything was done impeccably and Chad provided all receipts for expenses. He is a perfectionist and takes great pride in his work. The house looks fantastic and I am very happy with the final result."

"I had a great experience with Cooney Homes. They were very professional, attentive and responsive throughout my whole project. There were no surprises along the way which i greatly appreciated and they made sure every last thing I brought up was addressed completely before final sign off on the project. I would definitely hire them again."

"Great company even greater people. They really look for your best interest and work with you. Very responsible, on time, and hard workers. These guys remodeled my entire home fast professional and low cost. Honestly they like family now I call them for just about anything that needs repair."

"From start to finish it was a smooth process! I called on a Sunday, Derrick and his guys were at my house Monday morning. I didn't have to ask any questions because Derrick and David read my mind. I'm single so I was really afraid to even inquire but Derrick assured me he would hold my hand thru it all and he did just that!! I didn't have to be bothered with going from store to store, matching up tiles and paint. Derrick did it all and got that I'm thankful. They were at my house when they said they would be. There were two rain days that delayed us just a bit. The guys cleaned up after themselves and everything. I honestly didn't have to pick up anything after they left each day. DY construction took my bathroom to a whole other level! On to my master bath and I can't hardly wait!!! Thank you DY construction!!"

"It was great!"