Get matched with top marble and granite pros in West Granby, CT

"I cannot say enough good things about this company. Joe did a fantastic job going over all of our options and explaining the entire process as well as what to expect. Bree was helpful and professional. The workers were quick, friendly and easy to talk to. They made sure to clean up at the end of each day and check in with me to be sure I was satisfied with their work before they left. Our son has special needs, and this bathroom remodel was to ensure he could become more independent in a safe environment. Alex made sure we added all of the needed safety features to ensure our sons safety was top priority. Our son is now able to shower on his own and he actually wants to get ready for bed! Before Living Baths, we had several quotes and sat down with other companies. Living Baths was the only company that we did not feel pressured to make a decision. Joe did not waste our time with phony gimmicks; he was upfront and personal from day one. Thank you all for everything!"

"Total Remodeling just finished redoing my bathroom, and I absolutely love it! From start to finish, the team was professional, friendly, and really paid attention to every detail. The whole process was smooth, and the results are even better than I imagined. My bathroom looks amazing modern, clean, and exactly what I wanted. I’d highly recommend Total Remodeling to anyone thinking about updating their home!"

"They set accurate expectations upfront and then communicate the projects. Good follow-through on what they will do. Very transparent and great communication on each and every project. They are very accurate on their budgeting and, as long as design-wise nothing changes, they are always on budget and on time. The best problem-solving crew out there. They figure out any issues that come up and come up with great solutions!"

"Good customer service"

"Overall, working with the company was a good experience."

"Lux project manager and staff were great! Great attention to detail."

"Roof, siding, windows, gutters, doors, and door frames were all replaced. Quality of work is excellent, my house looks amazing. Attention was paid to every detail."

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."