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Electrical questions, answered by experts

The hot wire is typically black, but it's essential to use a non-contact voltage tester to confirm the electrical wire color code before working on it. Neutral wires are typically white. It’s vital to determine which wire is carrying electrical current before proceeding with any electrical work.

Yes, tamper-resistant outlets are a safe and effective way to protect children from electrical hazards. They feature a spring-loaded shutter that blocks the outlet slots when not in use, preventing a child from inserting foreign objects. While they are the safest option available, it's important to note that few things can be considered truly 'childproof.' Children may still try to imitate adults by inserting a plug, so constant supervision around any electrical device is recommended. Tamper-resistant outlets are a much safer solution than childproofing covers, which can be removed by children and may pose a choking hazard.

The dials on an electrical meter simply represent the number of kWh you have used since it was installed. In a five-dial setup, the left-most dial represents tens of thousands of kWh, while the next dial to the right represents thousands of kWh. The following dials going to the right represent hundreds, tens, and ones.

There are various reasons why an electrical outlet can stop working. You might have to do some detective work to understand whether it’s a problem with the attached appliance, the outlet itself, or a faulty breaker. Sometimes, old age or loose wiring are to blame; other times, it can be as simple as an overloaded circuit tripping the system and cutting power. If you’re troubleshooting doesn’t solve the mystery or repairs, or replacements are required, it’s time to call in the pros.

A faulty light switch can trip a breaker due to circuit overload or a short circuit. A faulty light switch may not always trip a breaker, so don’t use that as your only sign that something’s wrong. Always investigate the cause of a switch that isn’t working properly, feels hot to the touch, or is making unusual noises.

The Southbury, CT homeowners’ guide to electrical services

From average costs to expert advice, get all the answers you need to get your job done.