Get matched with top masons in South Windham, CT

"I hired Alex Masonry to remove and rebuild a retaining wall that was leaning. After some discussion, I decided to expand the project to include new bluestone caps and to re-do my cracked concrete walkway with pavers. Alex and his crew did an outstanding job. Alex is extremely knowledgeable, personable and a pleasure to work with. His pricing is very reasonable. He and his team did a great job. Hard workers, with great attention to detail. I would highly recommend Alex Masonry!"

"It was a pleasure working with CGV & K Masonry. Stone Wall repair came out perfect. ? Would highly recommend them."

"Repaired and rebuilt front door brick steps and added 1-1/2â thick bluestone step treads. Did an excellent job and were very prompt and conscientious with their work. They were also low bid of four bids we received. Highly recommend AAAA+"

"Cela masonry is top notch! They have done my front walkway and now a rear patio, both of which we are extremely pleased. The team does amazing work, is professional, timely & reasonable in every way."

"sorry this is late - thought i reviewed them already. Nick and his crew (family) are the BEST! Old world professional masonry at its best! Could not have hired better people. Highly highly recommend him and his company. His work is so good that several people, neighbors have asked for his card. One woman stopped me to say she hired him from seeing my work. they replaced a dilapidated wood retaining wall with stone retaining wall and steps."

"An A++++ CONTRACTOR
From day one they were very professional and courteous.  I sent my inquiry in via the website and got a call back the same day. The office schedules an inspection and in the mean time, they mail an information package and educational book (its a sales pitch but does have very good and mostly honest info).  The salesman / inspector was scheduled to come to the house and the lead time was 4 weeks.  This is a bit long but I was shopping this project around so I decided to be patient, especially due to the good reviews on this site and from a co-worker who had it done 10 years ago.
Of the 6 companies I had come to see the space and give me their proposal, CT basement systems's inspector Ralph came with the least amount of pressure (actually none). He presented to me their solution to solve my issues and didn't try to up sell me on anything.  He Explained the options available and gave me the information I needed to make the decision for myself. He answered my follow up emails and questions promptly and with detail.
Before I continue let me explain the issues I was experiencing in my basement....
- water entering around floor to wall joint during rain storms and snow melt periods.
- water entering through stone foundation walls during heavy rain and snow melt.
-water entering through foundation wall of front porch about 1 foot below grade (in the basement the porch has a crawl space and not a full height basement).
-always very humid  and musty smelling even with a dehumidifier running.
-We live near a lake so we have a high water table in this area.  
Once i had all my proposals in hand (from excavating around the house to various versions of interior french drain/sump pump systems), i based my decision on the following criteria:
-reputation
-reviews
-number of years in business
-Warranty/Terms
-Cost
-Financing Options 
Basement Systems was NOT the lowest number nor were they the highest.  I chose them because:
-Great reputation and reviews both on Angie's list, via a google search and from co-worker (and Bob Villa ha ah)
-Over 20 years in business (important when a company is issuing a warranty as its only as good as long as they are in business).
-A life time transferable warranty against floor joint and wall leaks.
-Available/ Good financing options
-Triple Safe pump system.
-Ralph (the salesman/project manager) told it to me straight with no filler and didn't try to up sell me on anything.
Scheduling was quick and painless, however, it was 2 months away. Again I didn't like the lead time but I was patient as i felt they were the right company for the job.  The lead time allowed me to get some things ready in the basement before they came.
While you wait, they send out an information package on the electrical requirements recommended to run the pumps, a note on the dust that will be created during the installation as well as a form to fill out with an area to write notes to the foreman.  I filled it out and sent it in.
 I received a call 1 business day before the scheduled date to confirm the appointment.
The crew arrived on time as promised. Initially, I walked the space with the foreman and told him my water issues, concerns and pointed out areas to be EXTRA careful (.i e. Around water main)- he listened to me well and passed the information on to his crew - before any work started and before the crew entered the work area.
They worked very efficiently and hard. The foreman was, what we call in the trades, a "non working foreman"... This means that his primary responsibility is to supervise his crew and make sure they are installing correctly.  He did do some of the more difficult or critical installation items such as: setting up the triple safe pump/battery system, piping, and even set the pace by jack hammering along with the men at the beginning.  They took (1) break for lunch.
The foreman would periodically come get me and show me what they were doing and explain why.  I liked this.
At the end of the job the space was left broom swept clean and neat.  The foreman walked me through the triple safe pump system and how the components worked.  He showed me the 12 volt dc battery back up system and marine battery.  They left nothing behind.
The ONLY ISSUES I had were:
- they did not install the clean space wall covering about 3 feet wide (floor to ceiling) at the chimney location where the boiler exhaust pipe comes into the masonry.  When i asked the foreman why, he told me that they normally do not install it there as the pipe gets too hot.  I let it go as i figured they must have ran out of material.
- Later in the night i also noticed that they did not seal around the pipes that come through the wall and penetrate the clean space.
That night I wrote Ralph an email with photos showing and listing my concerns/ punch list.  I also pointed out that on the proposal document, it showed clean space in the location where it was left out.  The next morning i called the office and explained my concerns.  The woman listened to my concerns and took notes.  She told me that the service department would handle the punch list and said that she needed to put me on a brief hold so that she could get the service manager up to speed before transferring me to the service department.
The service manager was kind and listened well.  She did NOT make any excuses, argue or trivialize my concerns.  She asked a few questions to make sure the tech had everything he needed to finish the same day.  She initially told me they were booked until mid October and that's when I kindly explained that i would be holding payment until i received what was agreed to in the contract.  A tech was scheduled for the following Saturday (a week and a half away).  By  this time Ralph had answered back via email (less than 24hrs time) and i told him i called the office and they were taking care of it.
The tech arrived on time, was very friendly and courteous and completed the punch list in about an hour.
No more wet basement and the dehumidifier is working MUCH more efficiently and running less.  The house feels less humid up stairs and the basement space looks better too (clean space is WHITE). 
CT Basement Systems comes HIGHLY Recommended.
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Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"The Kayan team provided exceptional service: They did exactly what they promised, when they promised it, and at the promised price. It’s difficult to find skilled stoneworkers, so I was particularly happy to find such skilled craftsmen and honest people like the Kayan team."

"Shane kept me updated on all the details of the roofing project. The whole crew did a great, efficient job and was meticulous in both the replacing the roof and the clean up. Very happy with the quality of work that was done. Thank you Shane."

"Let me start by telling you my backstory. I live in a house built in 1929, it has a stone foundation. It wasn't until Hurricane Sandy that I felt the effects of a house that had no waterproofing and we had about three feet of water. We did a little bit of mitigation, and had no more problems for awhile. More recently, NY had five days of non stop rain and the walls in basement and flooring barely held it together. So that's when I knew I really had to do something. Every time we heard the weather report we would keep checking that basement and our little water pump. The water pump did ok, but we had wet vacs and worked like a team, but the water was coming up through the floors. Just a little 2-3 inches can cause so much damage. This is climate change, a lot of my friends were suffering from flooding for the first time and it wasn't going to get any better. So that was it, my husband and I interviewed four different places. They were all professional, but there was something about the detailed 2 hour interview that Scott Cort, one of their top inspectors did with us and we knew that was the place we were going to deal with. Plus he dealt with a multitude of questions from my husband and didn't flinch. He was patient, showed us exactly what they would do to protect the basement from flooding. He saw how stressed I was and just plain tired of this. It was a very comprehensive plan. Scott explained the lifetime warranty. The system is self-cleaning and requires zero maintenance. There is also a clog free guarantee. It included a PITBOSS waterpump with a wifi system and a backup battery in case the power goes out. He also told me that there would be very little dust. And there was very little dust. It only took two full days of his crew working nonstop. I was a bit nervous about cutting the walls, but he picked up the phone every time I called. If he was busy, he texted me right away and got back to me in 30 minutes. (And I call a lot). I am happy with the results. My contractor checked it out and said American Dry did a great job after dropping by to see the results. And most of all, we can sleep when it rains. We are ready!!! By the way, I have never written a review this long, but I needed to shout them out, and it was competitively priced!! Thank you AmericanDry, thank you Scott Cort. It was a pleasure!"