Atbay LLC

Pest Control, Animal Removal, Animal Fencing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

ATBAY LLC: Connecticut's Humane Solution for Lasting Pest & Wildlife Control Tired of temporary fixes and recurring infestations? ATBAY offers permanent, humane solutions for all your pest and wildlife concerns. We specialize in exclusion techniques, using custom-made barriers and durable repairs to prevent rodents, bats, squirrels, and other nuisance wildlife from entering your home. We also provide a range of handyman services to enhance your property and ensure your home is in top condition. As a family-owned and operated company, we're committed to providing: Personalized Service: We take the time to understand your needs and develop customized solutions. Meticulous Craftsmanship: We use high-quality materials and proven techniques for lasting results. Ethical Practices: We prioritize humane wildlife control methods that respect both animals and the environment. Fully licensed and insured, with over 40 years of combined experience, ATBAY is your trusted partner for a pest-free, worry-free home. Contact us today for a free consultation and let us help you create a harmonious balance between your home and nature.

Business highlights

14 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Rodent and wildlife proofing, wildlife barriers, mole removal, bat removal and exclusion, bee sealing, wildlife removal, damage repair, chimney caps, insulation and much more!. Specialists on exterior home repair, with attention to detail. We work with all home owners insurance policies. Check our website for more information on our company, and some interesting facts regarding wildlife. www.Atbayllc.com

Services we don't offer

Pesticides or poisons of any kind.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.534 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
18%
3
0%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.4
punctuality
4.5

Filter reviews by category

Showing 1-25 of 34 reviews

Nate L.
09/2024
5.0
pest control
  + -1 more
Paul was courteous, professional, thorough and fairly priced!
Description of Work: Assess pest vulnerabilities on property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony T.
08/2024
5.0
pest control
  + -1 more
Paul was very good at what he did.He was so nice and complete clean up Was not an issue. You took care of everything. I would recommend him very, very highly, He is A definite person you would want to have come to your home and work for you. Thank you for everything.
Description of Work: He removed a very big hornet's nest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Atbay LLC
Thank you for your kind words! I’m glad we could resolve your hornet issue quickly and effectively. At ATBAY LLC, we prioritize prompt and thorough service.

Sophia W.
08/2024
5.0
pest control
  + -1 more
Went above and beyond. Even worked in the rain. Highly recommend this company.
Description of Work: Rodent proofed the house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Ron D.
07/2024
5.0
pest control
  + -1 more
Quick response; prompt service; completed the job on time and thoroughly. Couldn’t have asked for more.
Description of Work: Removing a hornets nest

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ryan L.
07/2024
5.0
pest control
  + -1 more
Paul was super helpful and informative about the work that was required on my house and was very meticulous and thorough in getting the job done. He takes pride in sustainability and stands behind his work, both very admirable qualities. He also went above and beyond, taking care to correct problems that easily could have been overlooked and as a result left the areas he worked in in better condition than before. He was also very easy to reach and responsive to all my questions, as well as highly flexible with scheduling. I highly recommend hiring him, you will not be disappointed.
Description of Work: Mouse proofing
Rating CategoryRating out of 5
Yes, I recommend this pro

DENNIS M.
07/2024
5.0
animal removal
  + -1 more
Great job was a pleasure listen to what I needed done ty
Description of Work: Humane bird nest removal.yes very helpful
Rating CategoryRating out of 5
Yes, I recommend this pro

George R.
06/2024
5.0
pest control
  + -1 more
Paul was kind enough to give me time with him and gave me some suggestions for my issue. He got back to me quickly. He was honest with me and explained that I could try a few things on my own first. I will follow up with him if needed.
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather R.
06/2024
5.0
pest control
  + -1 more
Great! Paul came to identify places where we had some mouse activity, and he also sealed up places where they had the opportunity to get into the house. After placing traps, he came by a week later to find some of the ones that had come into the house and take them away :) will definitely hire him again if I have any issues!
Description of Work: Rodent Prevenion
Rating CategoryRating out of 5
Yes, I recommend this pro

Tiffanie B.
06/2024
5.0
pest control
  + -1 more
Well he was thorough lioked throughout the entire property, made auggested and advised on what to do and how to do it, listened to our concerns, answered our questions clearly. Great experience.
Description of Work: rodent inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Tina D.
06/2024
5.0
animal removal
  + -1 more
Excellent Service!! I had birds living in my bathroom vent. Paul was able to remove the baby birds with care. He also removed the nest which had the worse smell. I would recommend Paul to anyone that needs animal removal and other services that he performs. Thanks for a smooth and great experience.
Description of Work: Animal Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lidia D.
05/2017
5.0
pest control
  + -1 more
All went as predicted and it seems to have gone well.
Description of Work: we found mice in the basement and called Paul and he had Pete come and assess the problem. Living in Woodbridge comes with mice but they decided to multiply. Pete told us what would happen, set some traps and then sealed the entry points into the home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Atbay LLC
Hi, thank you so much for the kind review! Best regards, Paul

Jean M.
04/2017
5.0
pest control
  + -1 more
Paul came out on a Sunday and worked his magic. Not sure how or what he did, but the mouse/mice are gone! He said he inspected the entire foundation and lower area of the house inside and out, and he patched the areas where they were getting in. Wow! Mice can get in through such little spaces, I wasn't sure that was going to work. The next week he sent out one of his guys to pick up traps, check on things, and see if I was having any problems. The mice were gone. All gone. No pesticides, no danger to my pets or my grandchildren--outstanding!! I have waited a couple of weeks to write this review because I really couldn't believe it, but there are still no mice! Not only would I hire them again (though I hope I won't have to), I am recommending them to anyone and everyone I know.
Description of Work: I needed my home mouse-proofed. I had used D-Con and traps and kept food in plastic containers. Nothing helped. The mouse or mice ate the D-Con like it was a treat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from Atbay LLC
Reading your review warms my heart. Thank you for your kind words!

Drew L.
07/2016
5.0
pest control
  + -1 more
They were really nice and did a good job.
Description of Work: I purchased a deal for $599 for a Rodent Proofing Package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from Atbay LLC
Hi [Member Name Removed]! Thank you so much for your review!

David M.
03/2016
4.0
animal removal, pest control
  + 0 more
We had a lot of mouse noise inside the walls and evidence of mouse droppings. I had caught about 10-12 mice but we needed to know how they were getting into the walls so I bought the $199 Big Deal on Angie's List for the Whole Home Mouse Trapping by Atbay. Chris came promptly as scheduled and did a full inspection outside and inside, including the attic. He saw the mouse droppings and also showed me one 1/4" dropping from the attic that he said was a bat dropping. We had no prior indications of bats in our attic. He printed out a lengthy legal contract that he said stated he would do a ground level prevention (sealing-up the entry points) for $700 and he could do an upper level prevention (inside attic and upper exterior) for an additional $1,800 for a total house prevention cost of $2,500. However, they could only give us a warrantee if we bought the $2500 total house protection since mice and bats could come in either location. Since we had no prior indication of bats, and the additional cost of the upper level, we only took the ground level package and thus no warrantee. Chris then set about 35 mouse traps around the house. He came back the following week and found one trapped mouse and then spent several hours patching garage doors, sealing a pipe entering the basement and sealing other possible lower entrances around the house. Only one trapped mouse has been found since...although the noises are still in the walls! And we have no warrantee due to the "limited" work done.
Description of Work: Initial inspection and ground level prevention

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

alyssa S.
12/2015
4.0
pest control
  + -1 more
A lot of it was limited unless they would do like a real prevention. They couldn't look everywhere so deeply. It went well. It was pretty simple. I didn't really love the appointment system because they forgot to show up and all that. I wasn't thrilled with that. But then, they came another day and it was fine. He was a nice guy and he seemed knowledgeable. He was good. They did not charge more. Their timing and professionalism wasn't so impressive. They were supposed to give me a quote for all the work. I don't even know if they ever actually gave me one. But it sounded like it was going to be high. They could be more responsive. They could provide a quicker response and show up in a timely manner. They should be able to offer more during the consultation. More information could have been given on my problem.
Description of Work: I purchased a big deal from them for $49 for rodent inspection. They pretty much just looked around trying to see where rodents were getting in from.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$49

Susan T.
06/2015
4.0
pest control
  + -1 more
I contacted the company through Angie's List to fix a mouse problem in my house. I bought a special deal through AL to get the work done. After Chris came to my house, did the inspection, and pointed out what needed to be fixed, he doubled the price, saying that the AL price I had paid was for inspection only, not fixing. This was not at all clear at the time I purchased the deal. I had already invested quite a bit of money, so I felt I had no choice but to pay the new amount to get things fixed. I could have used another Angie's List company for mouse inspection and paid quite a bit less than I did to Atbay LLC. Update 4-20-16: I have a dead mouse in my basement, less than a year after the ground-level "mouseproofing." I called the company to complain. I reminded Paul that I had a warranty on the work, and he tried to wiggle out of the company's responsibility, saying that I would be charged for someone to come out again. He finally said that if this was something they missed last year, I wouldn't be charged, but if this was a new entry point, I would be charged. So much for a warranty. We talked once and set up an appointment but I had to change it. I have since left messages, but my calls have not been returned.
Description of Work: Mouse inspection and mouse proofing of my house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$400

Arthur P.
12/2014
5.0
animal removal
  + -1 more
Chris seemed very knowledgeable and efficient. It seems expensive but so far it is worth it. Only problems were with communication. Several times, I thought Chris or Paul would be in touch with me to make appointment or send proposal, but I had to call them to find out what was going on. No big deal.
Description of Work: I had a critter (probably a squirrel) in the attic. Paul returned my call on a Saturday. After some mutual confusion, Chris came on Monday, inspected, and eventually sent a proposal. On Friday, Chris found possible entries and fitted them with 1-way exits. He returned in about 10 days and sealed up the places. 3-year warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from Atbay LLC
Hi [Member name removed], Thanks so much for taking the time to review us. As a small family owned company, we take pride in keeping our customers happy, and pest free. Save our number for the future, and if you need help with anything in our field, give us a call anytime. Take care, Paul Trapp (203) 330-1228 [Hyperlink removed]

Miquel S.
12/2014
1.0
pest control
  + -1 more
After my evaluation, I expressed strong interest in pursuing the recommended service (~$1800 of work based on the in-person ballpark he gave me), and he said he'd follow up with an estimate and timing within a few days. Four months later, and I haven't heard from the company. No estimate, no work done, not even a courtesy phone call to say they weren't interested in my business. I'll have to pay another company to do the same evaluation, which delays the project even further. This is one of my first Angie's List purchases, so really disappointed in the experience and lack of professionalism.
Description of Work: I purchased the promotional offer to have this company provide an estimate for home evaluation. I had to follow up for over a month before receiving a response (even though I had already paid), and they followed up quickly with an appointment once we made contact. The estimator was punctual and very friendly, also seemed very knowledgeable.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$39

Response from Atbay LLC
Hi [member name removed], I am Paul Trapp, the owner of AtBay. I am so sorry to see the experience you have had! I would like to do whatever we can to rectify this, and would be happy to come out to your home asap to do a free inspection, and figure out where the communication went wrong, because it was surely accidental. We would never turn down any work, as our motto is "mouse proofing CT 1 house at a time!" We pride ourself's in our great reviews, and seeing happy, customers for years to come. As a small, family owned company, the opinion of our customers means the world to us, as most of our work is from referrals from people like you! Please give us a call at your earliest convenience so we can figure out how to help you best, and come to your home for a free estimate asap. Thanks Paul Trapp (203) 340-1228

Heidi T.
10/2014
4.0
pest control, animal removal
  + 0 more
I feel like the guy just looked around. He was only here 10 minutes and said everything looked good, but he recommended a $400 service in the future where he would block the gutters etc. so mice couldn't get in.
Description of Work: They came to inspect for any rodent entry issues. He said he didn't see any issues.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$40

Response from Atbay LLC
Hi [member name removed], We would like to help you feel confident in our work, and share with you exactly what we have found going on in your home. Sometimes this takes a few minutes, sometimes a couple hours. We would be happy to come back out to your home, and take a walk around with you! Chris is very knowledgeable with entry points for mice, and can share with you his knowledge for the future, to keep your home pest free! We would be happy to come out an do a FREE re-inspection for you. Give us a call at 203-340-1228 Thanks! -Paul

David E.
10/2014
4.0
pest control
  + -1 more
the meeting went very well. the worker was all about getting rid of the critters
Description of Work: this company is very knowledgeable about the critters and how to remove them have great ideas

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Linda R.
09/2014
5.0
pest control
  + -1 more
* Owner Paul was very responsive about setting up a date * Employee Chris arrived on time & spent time explaining the Big Deal * Chris also inspected the property for potential future rodent elimination * Unfortunately, we couldn't set up a follow-up due my conflicts * P.S. the ball is definitely back in my court
Description of Work: Big Deal rodent inspection.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Alex B.
03/2014
5.0
pest control, animal removal
  + 0 more
Requested an estimate for rodent-exclusion/trapping for our newly-purchased 3600 square foot home. Our cleaning crew had removed basement insulation as well as insulation from a utility closet, which uncovered signs of rodent infestation. Paul responded quickly and sent Chris to inspect the home. Chris was very professional, knowledgeable, and provided a thorough weekend inspection and on-the-spot estimate. He was able to begin work on the same day and explained that the work would take several visits to complete due to the size of our home. After the initial inspection, Chris walked us around to explain findings and solutions. He also uncovered structural items that our home inspector had missed. He has one more visit to complete but so far, the seal seems to have excluded any additional rodents. We have found any mice in the traps since the last visit. Next visit to be conducted in the spring. Very happy with the service thus far. Will definitely recommend them to others. Thanks Paul and Chris!
Description of Work: Rodent sealing & trapping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Atbay LLC
Hi [Members Name] So happy Chris was able to help you, to your satisfaction! And thank you so much for taking the time to review us. As a small family owned company, we take pride in keeping our customers happy, and pest free. Save our number for the future, and if you need help with anything in our field, give us a call anytime. 24 hours a day 7 days a week. Take care, Paul Trapp (203) 330-1228 www.atbayllc.com

Diane H.
01/2014
5.0
pest control, animal removal
  + 0 more
We were trapping mice in the attic several times a week, at worst and a couple of times a month at best. We have not found evidence of mice in the house since they were here.
Description of Work: They mouse-proofed our raised ranch. Entry points were blocked using metal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Atbay LLC
Thanks [member name removed] so much for the review! So happy to see you are still mouse free! -Paul Trapp

Leslie T.
11/2013
5.0
pest control, animal removal
  + 0 more
Paul visited to review the house, check all areas of possible entry, set traps and explain the job. He was a very soft spoken, sincere man who immediately came across as trustworthy and competent. A week later he came again to remove the traps, set nets where animals could leave and not return, and did work around the foundation to plug entry ways, returned again to complete the job. He made a lot of long drives from his business address to Tolland. I chose him to begin with because most of the exterminators seemed to deal with bees and roaches and critters were at the bottom of their list, whereas rodents and the like were the the mainstay of his business. (Though he did indicate that as he went around the foundation he would take care of any bees if he came across nests.) He also gave me some tips on how to deal with underground yellow jackets which I get every year. It is hard for me to evaluate the "price" aspect of something like this but my sense is that it was very reasonable. I already have a friend who is likely to contact him.
Description of Work: Removed and blocked reentry of mice in basement, attic and between floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Atbay LLC
Thank you [member name removed]! We are so happy to see you are still mouse free! -Paul Trapp

David C.
10/2013
5.0
pest control, animal removal
  + 0 more
Paul does a great job. He is very pleasant and easy to work with. He responded promptly to our questions and was prompt, neat and performed the work quickly and carefully. He is knowledgeable and patient in explaining what he was going to do. we would highly recommend him to anyone with bats or squirrels entering their homes.
Description of Work: Sealed Bat and Squirrel entries from my house. Removed all bats from roosting in and around my attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500
    • 1(current)
    • 2

Contact information

5 Hotchkiss Ter, Ansonia, CT 06401

http://www.atbayllc.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Hic0698419

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Pest Control,
Animal Removal,
Animal Fencing

FAQ

Atbay LLC is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Atbay LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Atbay LLC offers free project estimates.
Yes, Atbay LLC offers eco-friendly accreditations.
Yes, Atbay LLC offers a 20% senior discount.
Yes, Atbay LLC offers emergency services.
Yes, Atbay LLC offers warranties.
Atbay LLC offers the following services: Rodent and wildlife proofing, wildlife barriers, mole removal, bat removal and exclusion, bee sealing, wildlife removal, damage repair, chimney caps, insulation and much more!. Specialists on exterior home repair, with attention to detail. We work with all home owners insurance policies. Check our website for more information on our company, and some interesting facts regarding wildlife. www.Atbayllc.com
Pesticides or poisons of any kind.

Contact information

5 Hotchkiss Ter, Ansonia, CT 06401

http://www.atbayllc.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM