Sunshine Plumbing Heating Air

Excellent work overall. Josh and his partner arrived a little early, but he did call in advance for permission. He got right to work assessing what maintenance needed to be performed on my tankless water heater. Of particular concern to him, however, was the floor drain near the heater which was highly corroded. I told him about the history of the drain never adequately draining, and that Mr. Frew himself had given it a temporary fix 15 years before when the tankless water heater was installed. Josh clearly described to me what work would be required to properly fix the drain, and he provided me with an estimate for the job. Josh and his partner then performed the vinegar flush on the heater which they completed with no problems. Josh was polite and professional, and he impressed me with his knowledgeable assessment of the floor drain problem. In a final note, I have two dogs who can be a bit noisy and over-friendly, but Josh and his partner had no problem making friends with them.

Manny was the name of my A/C technician. He was polite, well-spoken, and professional. He described everything he did step-by-step as he performed the work. He worked quickly and efficiently. Before leaving he gave me some very good recommendations for additional service I should consider. I couldn't have been happier with the job he did. I should also mention that he really liked my dogs, and they liked him, too.

First of all, I had hired several plumbers before Sunshine to fix the leak. All of them did some small repair, but the people in the condo below continued to report leaking. Sunshine Plumbing searched until they found the cause--a break in a sewage line between the tub and the main, and although the pipe leaking pipe was difficult to work on, Sunshine fixed the problem! Subsequently, the people in the condo below reported a new leaking, and Sunshine investigated and found the leak was NOT from the sewage line, but was merely worn caulking around the tub. And, they charged me $0 for the service call!

Great service, quality work, and extremely knowledgeable! We are extremely satisfied with there service and products!

This company and the employees have been amazing. Today Paul and Lorenzo replaced my AC. From the beginning communication was great, they showed up on time and were very efficient at their work. This company has replaced my furnace and multiple other repairs. I highly recommend them.

We cannot thank Tony Medina enough for his kindness, honesty, and professionalism. Our garbage disposal stopped working and we were prepared for Tony to replace it. When he arrived, he wanted to try a couple fixes before replacing it. Sure enough it was a simple fix. I've been using Sunshine for years and they are the most reasonable on cost and practical. I'd highly recommend them for any plumbing service you need. Thanks Tony

I own a home in Denver and in Washington DC, so I've interacted with many contractors over the years. My overall experience with Sunshine was hands down the worst. It started off well, as I had them come and do plumbing work on my Denver house. Since I liked the plumber, I signed up for a 1 year maintenance deal they had that included HVAC maintenance/tuning. They came in June to do this and confirmed that our AC unit was fine. The technician (I will refrain from using his name) insisted that a Compressor Saver would help extend the life of our AC compressor. He installed this and charged us for $400+ for this. That same week, the summer heat kicked in and our AC didn't turn on anymore. The same guy who did the install came out and said that there was no power to my furnace. I tried to ask follow-up questions and all he did was insist that I pay for the service visit charge. He said it was due to wiring between the compressor and furnace. I asked if it was related to his work, because what else could it have been; he ignored and dashed out. I have several electricians come, and they ALL said the same thing - improper wiring blew out the connection between the compressor and furnace. It took them 2 days to troubleshoot and make sure there were no safety issues. They still haven't charged me for over $1000 in work, because I explained the situation to them and they felt that bad for me. Together, we called Sunshine over 5 times, and EVERY single time, the operator used a neutral, political voice to say someone would call me back but nothing ever happened. I started off very polite but got more and more frustrated, since it was a week of 90+ degrees and no AC. We finally got an appointment and then they no-show'ed. That was a Friday afternoon, and I called back many times until someone finally said that I had been rescheduled to Tuesday; no notice. That's another 4 days with no AC. Had 2 new companies come out and evaluate. To quote them, the previous work was "fishy and not best practice." Avoid Sunshine at ALL costs. My name is Allen Qiu. Please feel free to message me here or on LinkedIn, and I would be happy to provide more details. I just want to make sure no one else has to go through this awful experience with Sunshine.

I called and they seemed very helpful. I told them that this repair was going to be a challenge for us to afford and they said they'd work with us. A technician came out the day I called to give a free quote, which was great but the technician did not seem knowledgeable. He gave us a quote of $350 and then with the coupon it was supposed to be around $220. He said they couldn't do it that day because we needed a different spigot since our Swamp Cooler was attached to it as well. I was told they'd call me earlier in the week. I never heard from them so I called on Wednesday. The Receptionist told me that she had to check with the warehouse and would get back to me. She never did. I did, however, receive a new email quote that was over $900! Boy, was I frustrated and mad. What a sticker shock!!! It was originally $200 and then $900!!! They didn't call back and then all they do is send me an updated quote that is horrendously expensive. Very impersonal. Who can afford that? Well, we can't. The first person sounded really friendly and helpful but then their customer service and follow-up, as well as quote, was very lacking and unprofessional. Are there any plumbers out there that don't take advantage of people? I thought they were but proved they were not!

Very professional and honest. Explains in detail and was up front on cost and it was exactly what he quoted from the beginning.

I asked for confirmation in messaging we had been sending back a nd forth, and never heard back. My husband came home early from work on Friday assuming they were still coming, and it never happened. He tried calling them Friday, and one person said she wasn't sure. He called after hours line, and they told him they would call back, and he never received a call. I don't want to give a bad review in case of a mixup, but we were disappointed nonetheless.

Love, love, love this company. Communication is terrific. Lorenzo showed up right on time both days and worked efficiently. No mess was left and the new humidifier looks great. They had to install a new outlet which I thought would be difficult but they made look easy. Would not hesitate to hire this company in the future.

Punctual, professional, good value.

Awful - I had one broken vent that wouldn’t shut off - they charged my $2,100 to repair it and in the process broke every zone in my house and now the whole HVAC system is broken and they won’t fix it. I had one broken vent before their “repair” now I have 15 that don’t work and they won’t fix the damage they caused. Worst home repair service experience imaginable - the operatic state of our HVAC system is 10 times worse than before they came here and they won’t take my calls or help. The owner emailed and wished me luck finding someone else to fix what they broke. DON’T EVEN CONSIDER USING THIS COMPANY.

Very well. The plumbers were thorough and knowledgeable. In addition to servicing the water heater, they checked all the faucets in the house.

Technician arrived ahead of schedule and provided estimate. He reinstalled the disposal and was finished in 15 minutes.

All went well! A bit pricey in my opinion but you get what you pay for it seems. If our budget allows will totally use them again!

Old furnace had to go (was freezing when AC was on) so I got a new install of both furnace and AC condensing unit. During installation the tech (Lorenzo) discovered that one of the returns wasn't even connected to the return port on the furnace! No wonder my upstairs was so hot/cold relative to the rest of the house! It seems the builders who flipped the apartments into the condo that I now own, never connected it! Lorenzo installed some flex tubing to make that connection. In addition, another intake pulled air through an under-stair closet which is not ideal if your closet if full of junk! Lorenzo built a robust wooden duct support to connect the furnace intake vent in the closet to the external vent in the living room - fixing that long-standing problem. I really appreciated the technical analysis of my particular issues with various options to address those. Great job!

Plumber was professional and courteous. The project ended up being bigger than originally thought as had to replace a small run of galvanized piping. However, the plumber seemed like he did his best to lay out all the options and to come to the most affordable solution while taking care of the problem.

Had to also replace a small run of galvanized pipe, last run left in the house, so the cost went up due to this unforeseen issue. However the technician was fair and seemed like he tried to give me the best deal possible. He was courteous, professional, and friendly. Since the spigot was replaced we have noted slightly less pressure in the spigot, hard to tell if it is due to the change to the new pex piping or not. Otherwise it looks good and works perfectly. The have a warranty on the work so I feel secure that if there is an issue they will fix it.

Excellent work, excellent customer service

Nail punctured pipe. Repair was quick and reasonably priced.

everything was great until the test flush when it overflowed into the hallway, Guess more time should have been spent talking about the symptoms so I was partly at fault. People were great, just that one issue

They worked on the wiring. The fan began quickly cycling on and off. The repairman told me he was unfamiliar with rooftop units and called in for advice. We were told the situation was normal even though we objected, two days later the fan motor burned out and Sunshine wanted $2000 to repair. Never will use them again.

When the plumber showed up he didn't have a standard bib but only a more expensive (bait & switch). The man was very professional and did a good job. Also asked what they would charge to swap out a in line ball valve -- quote was $350 to supply a <$10.00 valve and install. I recently had a ball valve for sprinkler system for $104 ($80 was for service and installation) roughly a $250 difference.

Frank was prompt, professional, knowledgeable, speedy, polite and skilled. We will use Sunshine again and refer them to whomever we can. Excellent!