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No, running your furnace without an air filter isn’t better than running it with a dirty filter. Even if it’s dirty, a filter will still prevent particles from blowing around your ducts and your house. However, neither of these options is good for your furnace or your health. Replace your filter once every one to three months for optimal furnace performance and air quality.

NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.

Most HVAC service calls include diagnostic fees, which could include checking on a specific issue you’re experiencing or running through a routine inspection checklist. If you called for a particular problem, the service call will also include an estimate to fix the issue, including materials and labor. Depending on your HVAC technician and the service you requested, you might also get a general inspection of your system components to ensure everything is working as intended.

You should plan to change your AC unit's filter every one to three months, depending on the manufacturer's recommendations. You should also clean the coils at least once per year, but if you have pets or someone in your household has allergies, you might need to clean them more often. Fortunately, many pros will clean the coils and change the filter for you during an inspection, which you should schedule once or twice per year.