"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."

"As always, my computer was cleaned up and everything wrong with the computer was removed. I highly recommend SOS Geek."

"I had a major computer failure..... I called pulse..... No more problem...can't beat that"

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs. It is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job\n\n

I am your 1 stop shop servicing all your needs with 1 call to eliminate the hassle of searching, interviewing, appointments, multiple invoices, and many unfamiliar strangers coming over. I specialize in customer satisfaction since it has been my #1 goal since I can remember, and since I've been blessed with phenomenal skills and knowledge to build and repair everything, it has also allowed me to focus on that goal. With me it's not about money, it's about you and your family's safety, welfare and satisfaction. If your not satisfied and I did not go above and beyond then you don't pay a dime, it's that simple so stop fussing on who or how and just message me and relax because I'm your answer to anything you can throw at me and if I can't do it then we all have problems,,,,,,,,,,,, guaranteed!!!

"They fixed my work computer so fast I thought nothing was wrong , they got to the point so fast it was kinda amazing definitely hiring them again"

"Diagnosed and repaired the computer for an elderly client. Simplified the log-in interface. Came to his house. Very responsive and hard working. Quick turnaround. Kaarin"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"I called Luther on Friday morning while I was at work and set up an appt. for the same day. He came to my place exactly on time. Very punctual. He's also very neat and clean in his appearance and work habits. After signing an agreement on price so everything was clear and showing him my list of problems, he got right to work. Luther checked everything for viruses and then got rid of a lot of things that were making my computer run super slow. Then, after discussion, he uninstalled my antivirus program and installed his preferred program, which was very streamlined and easy to use. I just sits, running, in the background and doesn't interfere with my browsing experience. Luther also, by chance, had some "used" memory that worked with my pc. So he took my (very dusty and dog hairy) unit outside, gave it a good blowout and installed the memory for a very reasonable price. Luther told me my computer still has room for improvement (room available for more memory) but that this should improve things. It did....immensely.  Luther more than gave me my money's worth, I have to say and my computer is running like it should. I try to do a lot of my own troubleshooting on my computer, but after this experience I know I'm a rank amateur.  I'm really happy with my computer for now and I'll definitely be giving him a call in the future when I'm looking for a computer tech. I'd recommend  Firefly Solutions to anyone."