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"Work done in a timely manner and area was cleaned up."

"I was very pleased with Sentry Access, from start to finish. I had the opener replaced. My older garage door (20+ years old) now operates and sounds like a new door. Richard, the technician who did the work, did an outstanding job on both the install and the "tune-up" of the door. I am 100% satisfied with the work from this company, and highly recommend them."

"Honest, good work at a fair price. Options were presented with pros/cons and pricing, allowing us to make an educated decision. The installation team was on time, very meticulous and friendly. They worked fast and clean, removing all debris from the property, daily. All work was inspected and tested by the owner of the company upon completion. We are beyond happy with the product and installation. It is the first time in 11 years that we have garage doors that actually seal to the floor!"

"Got my fence move closer to the front of my yard and got a new gate. Gate post was sturdy and look better than what I had. . However, I didn?t like that there were big gaps. The bottom of the gate had a big gap and the side of the gate to the house have a big gap.the gap at the bottom of the gate was too wide. I know a cat couldn?t go under it but it was too wide so I asked the tech to close it a little. He didn?t like that I asked him to close the gap but I want to feel comfortable with the look of my gate. He reminded me that closing the bottom gap could void the warranty if stones get under it. A strip of wood on the gate post, to close the gap would have been nice especially that it wouldn?t interfere with the structure or warranty but would just give me a little more privacy."

"It went well. They did great job."

"Working with Bells Garage Door was easy! Katieann is very kind and helpful, the work completed looks great!"

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"They were friendly, professionals and they did a good job."

"The garage door manufacturer required a $2500 deposit and was involved with the garage remodel starting June 2013 regarding measuring the openings while framing/stucco/drywall was in progress. We did request a vertical V grooved exterior appearance.
Manufacturing and Install:
The doors they manufactured and brought to the home were a manufactured paint-grade manufactured wood doors, looked VERY heavy & bulky (qualities we had never requested)  otherwise nothing special from the outside. The windows were single-pane.When they installed them I noted that the doors did not seal around all the edges equally, leaving gaps (1/2-3/4") along an area of the side/top of the doors, that will allow for small rodents or leaf blower projected debris to enter the garage readily. Elk Grove Overhead Doors made some adjustments, then blamed the situation on the stucco/framing and stated it is the best they could do, leaving me with uneven significant gaps around both doors.
Now after the initial rain exposure ( moisture only since they are protected by an eave)  it ALSO appears the exterior surface of the doors is starting to have blister-like but deep bubbles ( I would guess delaminations of the manufactured wood product) in several small areas, and the wood appears to be delaminating (flaking superficial layers at several of the V-grooves.
Openers and door function:
When they attached the openers my wife and I were alarmed how loud and 'clunky' the doors/openers were! Sounds like a castle draw-bridge being retracted with big chains. Since our garage doors are near our neighbor's master bedroom we had erroneously expected the new doors to be less noisy than the older doors we had. They installed chain drives ( instead of belt drives) which they stated they needed to use because of the heaviness of the doors. They stated most of the noise was the chain drive.Again, we never asked for  heavy doors. It appears as if  the doors are striking the middle rail when initially opening though they assured us it only looked that way. I was dismayed that these type of details were not worked out on paper before manufacturing and install since they were involved early in the garage remodel.
The wheels in the tracks intermittently squeal and sound as if they are not properly riding in the rails.
Corrective actions:
 
Initially after install and before full payment was made Elk Grove Overhead Door came back and "adjusted" the doors assuring us that they were fine and were not striking the railing and that they were not responsible for the door and wall leaving gaps.  Since they were been paid in full, they responded to my telephone call and promised to come out and take a look what they could do to make us satisfied with their product. They were a no-show for that appointment; since then I have made several telephone calls to John with our concerns and dissatisfaction with the doors and the noisy functioning; he has been apologetic and verbally responsive with promises that they would call me back the following day or week to set up a time to come out to make things right.  Several excuses later, (only after I called them and reminded them they had not called back to schedule repairs as they had promised) and 7 months after installation and payment we have new noisy doors that don't seal, sound like they are breaking/not functioning right and now the material they are made out of appears to be blistering and flaking. Wondering how soon I will need to replace the opener or door??
Nice polite people, but I would avoid Elk Grove Overhead Door at any price; my opinion is the new acquired headaches and expenses that come with the doors are not worth it.
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"We were very pleased with their services.  They were very businesslike with everything that they did and they cleaned up very well."