
Serving Red Bluff, CA and surrounding areas
Approved
In business since 1998
Free estimates
Emergency services offered
"I had an issue in my home with some bad odors emanating from one of my bathrooms. On Angie's List, I found that Earls was rated top notch, and deservedly so. When I called in the morning, they were already booked up, yet still managed to come
by to look at my plumbing problem that very same day. When Jason arrived, he was well groomed and everything you would like to see in a true consummate professional. After speaking with him, I found Jason well experienced in his craft, highly trained, and extremely bright. When examining my entire drainage system by crawling underneath the house, he pinpointed the problem which could be remedied with little cost.
I also had some other existing problems and even though it was late in the day, he assured me that he would keep working until everything I needed was done. For example, I had a toilet in need of repair that was very low to the ground. Worst of all, it was created at the peak of the trendy 1970s' fashion--a honey-mustard yellowed color I detested. I asked him what it would cost to replace vs repairing; and, on his tablet, showed me a toilet they carried--a one-piece toilet that would be more sanitary and
easier to clean than a two-piece toilet. For about the same price it would cost me to buy and install it myself, Jason would bring it in to install, place in a new supply line and replace the broken shut-off valve. What a value! The entire process was seamless.
Before, during, and after the repair process, Jason informed me what he was doing as well as the cost of each potential repair. Before each repair, he asked if I approved the repairs and even showed and explained the parts' functions so there were absolutely no sticker-shock when I needed to pay for the entire service work.
I want to thank Earls for Jason's caliber of service. and I very much appreciate his and the company's honesty, as other more avaricious ones could have easily taken advantage of the situation. Unfortunately, there are very few people
and companies that have this level of loyalty, dedication and persistence to make it all come together. My family and I wish to
extend our thanks and gratitude to Jason. He is a remarkable gentleman.
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