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"Denise was very timely and professional. She was honest, communicative, timely, and reasonably priced. She managed her time well to finish the work in the time window she had estimated for us and stuck to the price estimate she had given us, even when she seemed to expand on the scope of the project and add more work for herself. Denise definitely cares about the quality of the work she's done and works so that the end product will last. She was very knowledgeable about our older house and because of that, there were few surprises when she started demo to begin with the tiling work. Where other contractors would require constant messages to get a hold of them, Denise called every day to give an update on the project. She is an honest, hard worker that is hard to find nowadays and we'd love to hire her again if we ever needed more work done."

"The wrok performed was very good, they went over their scheduled completion date but overall they did a good job"

"Excellent job by Miracle Method. They took time to assess what was needed, then took their time to execute—loved the attention to detail. Thank you!"

"I recently had Derek Priest, owner of San Diego Tile, complete the tile work (floor, shower, and backsplash) on my master bath remodel and I couldn't be more pleased. Derek was quick to visit for the initial quote, his price was competitive, and he was always prompt while working on the project. Each day he always ensured the work area was clean and he completed the project within his targeted timeline. I would definitely recommend going with Derek Priest and San Diego Tile Installation for any tile project!!!"

"Zero Stars would suffice. STAY AWAY FROM THIS COMPANY! We write with regret and dissatisfaction regarding your recent services. We contracted with COIT on 20 JAN with ***, the technician who came to our home to inspect and give us a quote for attic maintenance. The initial quote for the project was $2000. This project was set to include removal of all evidence of rodents (excrement and carcasses), lifting up of all existing insulation to thoroughly vacuum the attic floor of all attic and roof debris, and re-laying of the insulation back into proper place. The contract also included re-securing current air ducts at places that appeared to be loosened and cleaning the air ducts thoroughly. Technician *** requested two checks at the time of signing the contract - one written to COIT as a down payment for $250 and one to *** personally, for "supplies" for $200. Unfortunately, services were executed in a disorganized, unprofessional, utterly incomplete fashion. To start with our experience of the workflow, the team arrived 2 hours later than the agreed time slot and without essential supplies. We, as the homeowner's, were asked to provide both a ladder and a flashlight for them to complete their services. The two man crew began work and then, within 30 minutes, stated they had to step away to pick up another crew member and would return within the hour. Three hours later, the crew had not returned and I contacted *** (as this was the only phone number I had) to request an estimated time of return. He informed me that he was not coming back to the project and that two other members would return shortly. When the other two employees returned, they seemed unaware of the task at hand. I explained to them the project to be completed as described above. At this point in the day, it was approximately 1630. We were concerned that both employees appeared to require confirmation with each other before engaging in any step of the project. This resulted in a prolonged workday up until approximately 2130 that evening. Frankly, this is unprofessional and inappropriately late work hours for a noisy task. The next day, the team was scheduled to complete the air duct cleaning and secure loose air ducts but did not show for a set appointment. We called and spoke with management regarding this issue and rearranged our tight work schedules to accommodate the team on another day. On that newly scheduled day, the team arrived later than expected around 1700 with a manager and, once again, did not complete the task of cleaning the air ducts until around 2130. We appreciated that the manager came to help resolve the issue and supervise the end of the project however are now dissatisfied that the project was not completed as discussed. We recently had a different company evaluate our home for placing new insulation in the attic space. During their inspection, they were able to take photos of the attic space which demonstrated a large continued burden of debris, including particles from prior roof construction, rodent excrement and a rodent carcass whose degree of decay suggests presence prior to COIT's work. Additionally, the photos suggested that the re-laying of the insulation to appropriate places was not completed. Furthermore, the previously "secured" air ducts were dislodged and actively venting into the attic space. Technicians from the new team described that the prior securing of the air duct was completed with a single strip of duct tape which they would not have anticipated to hold tight. The new team inspected the air ducts and noted that they were in poor condition and should not have been cleaned previously due to the concern of rust and debris being further lodged into the air circulation. We were given a $150 refund for the inconvenience in project issues initially but did not know the neglect of the project details. We have since completed repeat cleaning, decontamination, replacement of air ducts and re-laying of fresh insulation with the new company costing a large additional sum. We are extremely dissatisfied with the COIT service that we paid for as the contract was not fulfilled as agreed upon. We contacted the Better Business Bureau to formally file a complaint regarding the abysmal service we received with COIT however COIT refused to respond to the complaint. We are willing to provide photo evidence of the incomplete and poor quality service. We want to ensure that this treatment does not occur to other customers. Given this incomplete work, unprofessional job timeline, and wasted client time, we feel as though refund for the services is warranted."