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"went horrible 2 week job took 7 months"

"Drew from Legacy Plumbing came out IMMEDIATELY to our rescue because not only were all toilets and showers unusable because water would flood downstairs but we had a birthday get-together with family happening within the hour. Drew was very knowledgeable and quickly fixed our clog and we needed a replacement part for an obvious leak. Legacy Plumbing is super honest, and you don't feel like you're getting ripped off with unnecessary b.s.. This is the second time we've called and because of the great job he did on our last major issue with our old pipes, we called him again. The cleanliness, effeciency, and honesty of this company is why I felt compelled to rave about them and let people know in a review. Definitely my plumber and business to recommend from here on out."

"If you want a company that guarantees their work don’t choose Bellows. I paid a ridiculous amount for a new HVAC system and one week after install it stopped working. This happened on a Saturday and they don’t have technicians available for emergencies on weekends and they won’t reimburse for a company that does. They told me not to worry we’ll make it right but the earliest service date they had available was two weeks later. Post sale they don’t care about the customer or about the quality of their work. Make sure to choose another company for your HVAC needs."

"System Pavers is HIGHLY motivated and well optimized to make the sale – but they WILL NOT stand behind their “system.” If/when problems develop (even due to their own failures), you are on your own. After a very high-pressure sales pitch (disguised as a “design meeting”) with all the accoutrements (fancy PowerPoint demonstration, a copy of their very large surety bond, commitments that they will stand behind us, and a “discount” that magically expired the same day), System Pavers completed our $72k backyard paver project in September 2021. Over the next few weeks, the pavers began to separate, sag, and “crown.” Also, the drainage in many areas was toward the house, not away from it. They did come back a couple of times to remove pavers, recompact, and reset. However, when failures continued, they asked us to let the system fail for another year so they would only have to do a major rehabilitation once. When that year elapsed, they were nowhere to be found. Very difficult to get them to come back out. Then, instead of fixing the failed system, they had a soils engineer evaluate. The engineer’s report confirmed they did not properly prepare the subgrade. They recently sent an email essentially saying they didn’t want to keep spending money on their failed system. They also claimed the warrantee would not cover the repairs. They are simply walking away, leaving us with an unsafe, embarrassing backyard and a worthless major investment. What a joke. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY."

"I waited a long while to review my service experience with Duncan Plumbing. They were polite on the phone. The service person was schedule quickly. He was very knowledgeable and friendly. He explained everything as he worked. So far, the final solution is still working well. I am very happy with the out come."

"Contractor ruined our kitchen floor because he leveled and installed flooring incorrectly and ultimately had to remove it. He recommended a subcontractor to fix his poor leveling and flooring job but has refused to repay us for the damaged flooring we had to replace and for the work we had to pay the flooring installers to fix his work. We were left with a hole in our kitchen floor for months. The work done was sub par and he never completed the finishing touches he promised. There were also several instances throughout the job when he came by the house without consulting us first."

"They provided courteous and professional service. James is the best plumber on the Monterey Peninsula !"

"As as part of our remodeling efforts we needed a plumber to install a new sink, garbage disposer, kitchen faucet, complete sink trap, air gap and three water valves. My wife has been without her kitchen for a month now. I called Reliable Plumbing & Heating Services who are now out of Sand City. I chose them because of the previous work they did for me as I had a leaking underground pipe that two other plumbing companies I called could not locate. I called on a late Wednesday afternoon close to quitting time. I told them that my wife would like the sink installed ASAP and if they could help us out. The next morning at 8:00 am I was told that they just had a cancelation and would be able to install our sink today. They sent out Joseph Aguilar who I was happy to see who had fixed a previous underground water leak for us. He did a great job, is very friendly, extremely competent and whom I would strongly recommend if you need any plumbing work done."