Get matched with top chimney sweeps in Hesperia, CA

"Rep does not respond to calls, texts, emails. Paid $17,000 upfront after 17 months the required engineers drawing submitted and permit obtained. Concrete footer for screen extension poured (at more than twice estimate). Two fence posts were also replaced. Now told screen and roof price increased $13.000 over orig estimate and rep will not explain what the differences were to justify additional cost. He keeps saying I asked for an upgrade, I did not. After getting him on the phone a couple weeks ago, he asked if he could call me back then no call back. After two weeks, I fired him today and now he wants to charge me for work he billed me for that was not done. His name is Peter Evins. I contacted his superior with North Star at their main office months ago when I could not get a response from Peter. He became upset that I was contacting him although I told him Peter was not answering my communications and for what I had paid out I was anxious about this deal. He basically told me never to contact him again to keep contacting Peter."

"Fast response and clear communication throughout the process."

"Outstanding job! Great manners. Clean and polite. Price was better than I thought it would be. "

"Leo was very helpful and quick to respond. We’re happy with how our 2 bathrooms turned out. Project was completed within the time promised. Our only complaint is that the workers did not clean up very well. But overall, we’re satisfied and we’ll use them again. "

"I contacted several recommended contractors on my kitchen remodel and decided to go with the best quality-price ratio provided by LA Expert Builders. Nir and his team started this project on time and it was a true pleasure to work with them. Nir was very knowledgeable, communicative, honest and helpful. He and his team finished this remodeling project in a timely manner and final outcome s great. I really like my new kitchen! Thank you Nir and LA Expert Builders!"

"I am reviewing Embers West's installation of a Mendota FV44 sealed combustion gas insert (combustion air comes from outside & fumes vent to the outside). The product has a remote with a thermostat & ability to control the flame height, circulating blower speed & a dimmable halogen light. There is electric ignition (no standing pilot flame) & a battery-pack to light the flame in case of a power outage. If you're in the market for a gas fireplace, look no further. Save your time and come here first. You'll be glad you did. We chose Embers West because they had the highest Yelp rating of the several local fireplace businesses (well-deserved - with over 3 dozen reviews). My wife & I had researched gas fireplace inserts online before calling EW & were partial to the Mendota brand. When we met with Francois Tiab (owner & chief technical person), I provided photos & measurements of our 1955 brick fireplace; he agreed that Mendota was our best choice. Francois impressed us enough that we saw no need to check out any other businesses (so I can't comment on his pricing versus others). He was personable, professional & extremely knowledgeable & we enjoyed working with him. Francois made it clear at the start that our project needed several visits from them but I did not ask for a schedule; the project took 3 months & cost a bit over $8k (actually $500 less than the quote- Serryn (office manager) emailed us to say Mendota was having a sale- we would not have known otherwise). If your project needs to be completed quickly - then you should discuss that with Francois up-front. A few times, I had to call to find out the status - Serryn got us an answer right away each time (also when I had tech questions). The installation encountered a snag & Francois quickly resolved it. This is all normal for custom work. The gas line & electrical connection were installed before EW started. Mario was the installer & he was great (friendly, punctual, took time to do things right, brought tarps to protect the carpet & wore protective booties over his shoes). He used a "sniffer" to check for gas leaks. Payments were easily handled online via their website. Their showroom had sample installations to help select finishes & the artificial logs. The finished job looks great & I'm very happy with the results. I definitely recommend Embers West."

"We've had a problem with birds and a squirrel coming down our chimney. One chimney is in the kitchen for an indoor grill, and there is our fireplace in the den. We have rarely used either the grill or fireplace in the mid-century home we inherited from our parents. We decided to get the chimneys capped to prevent animal invasion. Luna's Chimney Sweep had very good reviews, so I called and was informed by Violet what the process is and that they offer a free estimate. I made an appointment and Pedro Luna and his assistant, Chris, arrived promptly on the appointed day and time. Mr. Luna explained their service and also gave us good information about the operation and mechanisms of fireplaces. He did the inspection and told us the problem areas that he found and gave us the option of how much work we would want to have done on the fireplaces. He said they could start work that day if we accept the estimated price, or make an appointment for them to come back another day. We decided to have the recommended repairs done that day, with cleaning and capping of both fireplaces. The work was completed in a little under three hours. Mr. Luna and Chris were thorough, efficient, and neat. He reviewed the work done with us and made sure we were satisfied with everything. They were careful to clean up afterward and the work areas were left spotless. We are pleased with the work done, the price seemed fair, and Mr. Luna was careful to explain everything and to make sure we understood the hows and whys of what he was recommending and doing. I would not hesitate to use his service again or give a referral to others."