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"Scheduled estimate appointment for 11:00 A.M. Received call to request earlier time which was fine. Erik and Daniel arrived a little early for the earlier appointment. Erik explained what the work would entail. The price seemed reasonable. When asked if we could start right away or the next day, I said let's do it now, Two hours later carpet was up, dryers in place and running. Erik committed to returning in two days to make sure it was dry and ready to reoccupy. Two days later Daniel called at 8:30 A.M. to let us know they were 10 minutes out. They checked the progress, found it was dry and ready to reoccupy. The furniture was returned to our complete satisfaction, the paperwork completed including the discount, and they left. Erik and Daniel turned a potential disaster into something with which we can go forward. Simply stated, they did an Outstanding professional job.
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"We recently had Mega Power Electric Inc install a solar system and panels. The President and provided excellent communication all the way through the process. He even met with us after installation to explain the almost incomprehensible PG&E bill. Although not the least expensive bid, his was competitive and I felt he was as interested in educating me about solar and the various types of panels and inverter systems as he was in selling a system. He demonstrated how the array of panels would meet our energy needs and as opposed to some of the other companies, wasn't selling us more than we needed. We are very satisfied with our solar system and I highly recommended Mega Power Electric Inc."

"The guys at Clearwater are excellent: competent, friendly, professional, quick, and clean."

"J Drains repaired the faucet"

"Vargas Landscaping & Maintenance did an excellent job. They had the machine grind the stumps and the price was reasonable."

"I cannot say enough about the excellent service that I received from Arc Water Damage. A broken pipe under my house resulted in a sewage spill. I received very professional and friendly service from my first call to Nina, the owner/office manager, to the crew that came to my house to do the cleanup. Tyrone was great. Due to pipes over the area requiring clean up, he had a very cramped area to work in. My plumbers were able to come in the next day and work in a fresh clean area. I can understand why ARC has so many excellent reviews. I highly recommend ARC Water Damage"

"In addition to replacing all our windows in the house, we were starting a kitchen and masterbath remodel.  The timing of the window install was crucial to coordinate with the remodel.  We also wanted year end pricing, which was a substantial savings.  We interviewed two companies and chose SGK. We would have interviewed a third company to be thorough, but it was impossible to find another company that did new construction installation that fit our time line.  Rob Rowe (our salesperson) is an up front and "real" person.  Did not come across as a salesman or try to up sell us like the other company's representative.  The price was $8000 less than the other company for comparable windows (Anlin windows) and same type of installation.  

Our goal was to have all the windows installed before our remodel started, but the installation date was delayed due to the rain.  We were in contact with Deanne (not sure her actual title) at SGK many times to coordinate the installation and she spoke with our contractor to make sure the kitchen window was installed at the right time.  In fact, SGK installed the kitchen and bath windows earlier than the other windows to coordinate with the demo.  

This was the only real hiccup we had with the installation.  When the bathroom windows were installed, the edge of the window and sills were cut back too far due to something with the flange (sp?) nails.  This left a large gap between the window and the wood window sill.  A couple of the gaps were filled with caulking and another left with the large gap.  After discussion that this was not acceptable, a total of 3 window sills had to be replaced.  They now look good.  My take on this incident is that there was a lack of communication of why there were gaps when the windows were cut and it was not adequately communicated to us that the sills would be replaced at a later date (when the other windows were installed).  There Quality Control person (Edward) was called in right away and he came by the house multiple times  to ensure the installation was all done to our satisfaction.  The foreman on the job was Francisco.  Another worker named Manny was also very instrumental in making sure I was happy with the outcome.  
   
I was assured that this would not happen moving forward and all the remaining windows were installed without incident. We are having to do some minor paint touch up around most of the windows since caulking is used around the drywall and sills. The windows are beautiful (as much as vinyl can be) and the wood trim that was all replaced looks great.  It is primed and we still need to have it painted.  The old windows had condensation and were drafty.  The new windows have no draft and the house is noticeably warmer.  All our neighbors are commenting on our new windows.  


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"We needed someone to replace our windows, and a friend recommended EDI, we called them and they responded very quickly and gave us a good price to replace all our windows. Having them working on that, we have decided to go ahead and replace floors, added also an interior paint and install new lights in our kitchen, living room, bedrooms and hallway. The place looks pretty much brand new now, all we have left to do is to renovate the bathrooms. We are very pleased with everything they have done for us."

"We are so happy with his work!  The shower is wonderful, tiles look great, and he even put in detail in the shower!  We also chose a hexagon 1 inch tile for the floor and he did a great job lining them up and grouting them evenly.  He was professional, cleaned up every day, listened to what we wanted as well as offering suggestions, and got the job done on-time and on-budget.  We will definitely call Dragan for our next project!
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