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"Excellent work"

"I scheduled an appointment to have the carpet in my master bedroom deep cleaned and treat any pet stains. I received a call the day before my appt to provide a time frame of when the technician would arrive. The day of the appointment I received a phone call from the technician to let me know he was on his way. The technician arrived promptly and measured the square footage since I was a first time customer. He informed me that the information would be placed in their system so repeat appointment would have that information. I was asked follow-up questions around my pet so any stains could be treated properly. At the end of the cleaning a blower was set up to help the carpet dry. The cleaning left my carpet looking brand new and the scent used was light and pleasant. I was given a spot cleaning solution for use between appointments. The technician was very professional and took the time to educate me on the process. I was pleased with the overall results and will be a repeat customer and recommending to family and friends."

"Very well. I have used Scott for all my carpet cleaning since 2008. He is a kind, considerate person that does excellent work."

"Let me know they would be late due to heavy traffic. Worked efficiently when the arrived. Windows sparkling clean inside and out. Gutters cleaned and all downspout screens in place."

"John was excellent, as was the work quality. Extended the life of my fairly old four year old carpet a few more years. Was on-time for both the job and the estimate. Also cleaned the tile in my kitchen and entryway and made it almost like new. Very courteous and answered all my questions. Would definitely use again."

"He was prompt to perform the service, great customer service."

"The service was very well, they provide an excellent customer service, and thorough cleaning."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"