Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the countryand we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n
"I self installed our FrontPoint system. It went smoothly and my questions were answered efficiently and professionally by the FrontPoint staff. I would highly recommend FrontPoint as a home security system."
".After our home was broken into in January 2014, I was motivated to install a security system. I asked my family about the services they use, and several people warned me about the small print in most contracts, and how tough it is to get out of contracts. Angie's List was running a special with Security One/Safe Home Security systems; they are highly rated, so I bought the special. I am very pleased with the level of customer service: they responded quickly via email or phone to all of my questions. Their technician guided me on the doors & windows to select for motion sensors. I am able to track disarming of the security pad by user via email, which means an email pops up whenever my kids come home/disarm the system. I am also able to track arming/disarming via their mobile app, or use the mobile app to arm/disarm the house. The monthly payment plan is affordable & there are no contract surprises/changes written in. They also guide me on things I would have forgotten, like registering my alarm system with the local police. I appreciate their guidance and service. "
"I responded to a flyer that I received from ADT as I had been thinking about installing a security system for extra peace of mind as I am a single woman living alone. It sounded like a deal that was too good to pass up. I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have common core and most of my interaction has been with Protect Your Home. Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider. Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time. I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system. They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home. I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted. I am also locked in for 3 years which is too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale. After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied. I didn't really buy it but at that point I didn't completely understand all the components and the implications. I was also prepared to invest in a security system and could also see the value in most of the parts of the system. I ended up agreeing and the installation was completed that night. I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman. Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice. The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be. I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days. I was also quoted a monthly rate that was lower if the camera was returned. They set up an appointment for my installer to come out to collect the equipment that I did not want. However, when the installer came back out he contradicted the information that I had received from ADT. At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have. As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs. Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers. Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone. Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out. I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."
"About 4 years ago I need my home protected by something other than my dog while I was not home looking for a job. I needed something affordable, simple to use and install my self as my house was not prewired. I found Protect America and it had all I needed and more. Over the years I have added to my system more sensors, motion detectors, camera's, carbon monoxide sensor, and monitored smoke detectors. All of it was simple enough to do with some help with their Installation Technician walking me though everything on the phone. I have had other companies try to get me to switch to them, but what I have works and they could not beat the price so I told them no thanks."
"I communicated with Rob Calbo for services of a background check with CSI Secure Solutions and he was fantastic. He spoke with me in a very professional manner and put me at ease right away. The process was seamless and my request was delivered very efficiently. Within just a few hours of providing them with information, I was able to get feedback. Rob took the time to speak with me and answered all of my questions. I will definitely be using them again in the future should the need arise, and I would definitely recommend them as being very efficient, professional and reliable.
"Very professional and rapid service! I had a trip coming up and I wanted to install a security system before going away. They accommodated my timeline and were very helpful. The installer was very knowledgeable and recommended what would be best for my home layout. The pricing over the phone (and email) wasn't the same offer as the person that came to my home, so be advised to check that, as the systems don't seem to propagate very well. I am still trying to get the original pricing applied. Overall, I would recommend them, but hoping they deal well with the price adjustment."
"My husband and I needed a home security system for our home, so after a little research we inquired with Safe Home Security. Frank promptly answered all questions we had and signed us up for service and installation. We were given an appointment the very next day. Two installation guys showed up in an ADT wrapped work vehicle, on time and they knew what they were doing. They were friendly and also quite efficient . They answered all our questions, installed the system and programmed it and helped set up the app on our phones as well. All in all great experience and It feels good to have the system working and our family and home now protected.â â"
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Home Security Systems questions, answered by experts
Depending on your needs and wants, investing in a security door can be well worth the cost. Now that you know the pros and cons, you can decide if it’s a purchase that makes sense for your family. If you’re ready to have one installed in your home, look into security door installers in your area.
While all security lighting systems offer different benefits, motion sensor security lights have the most advantages and the fewest cons for the average homeowner. While the upfront cost can be hefty, automatic, motion-detected activation will reduce your energy bills in the long run by ensuring the lights are only turned on when necessary. Plus, they’ll ward off intruders and help invited guests find their way onto your property in equal measure.
The biggest downside to a wireless security camera is that it's 100% reliant on Wi-Fi to capture footage at your home. Even when Wi-Fi is reliable, the range for wireless cameras may only be 200 feet or less. Drywall, brick, and other materials in your home can be enough to make your signal lag.
In general, daytime visibility for security cameras ranges from 10 to 70 feet. Higher-end cameras may have night vision that records 100 to 200 feet out. When shopping for any type of security camera, it's important to pay attention to focal length, resolution, and infrared technology to get an idea of the depth and crispness that will be used when capturing images.
In general, keyless door locks are considered safe, and their security depends on the type and quality of the lock. They cannot be picked like a traditional lock and often include added features like biometric access, PIN codes, and smartphone connectivity, which can make them more secure. However, they are not without risks. Potential vulnerabilities include hacking for Wi-Fi-connected models, battery failure, power outages, and technical malfunctions. To maximize security, it is important to choose a reliable brand, stay on top of software updates, and perform regular maintenance. While the risks are different, keyless locks are not considered more dangerous than traditional locks.
The Alturas, CA homeowners’ guide to home security system services
From average costs to expert advice, get all the answers you need to get your job done.
Learn how to hire a home security system installer, find qualified pros, and ask the right questions to protect your home with professional installation.
Wondering who to hire to repair your home security system? Learn whether to call an alarm company or an electrician, and see how pros fix security systems.
Monitored vs. unmonitored home security systems: which can best defend your home from crime and other dangers? Learn the differences between these two products.
Security system maintenance is important to keep your home protected from threats and false alarms, alike. Explore our security system maintenance checklist.