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"It went so much better than I thought it would!! They are an amazing family"

"Had an initial good experience with the company. They were able to get us in quickly for an install for a new build home. Got a couple estimates and decided on this company given a coworker used them for a prior project and they happened to be in my neighborhood. The issues started happening after the major storms. Areas underneath the pavers started sinking. They dug a trench for an irrigation system leading to the backyard and I suspect it wasn't properly compacted leading to the premature errosion and collapsing of the pavers. I spent over 40k+ on this project and have been very gracious on getting the issue resolved before posting this review. I've made, 8 different attempts over the span of over 2 months to get this inspected/repaired. At first I'd get a promising message saying they'd get someone out right away, then wouldn't hear anything for days. Now I can't even get a response back. "

"I am a material manufacturer and supplier. My company is Ultra Concrete Coatings, LLC. I hired Josh Scott as a salesman prior to him owning this company. In February 2017 Josh sold a $1685.40 order of our concrete sealer to his father, Rodney Scott (Concrete Resurfacing Systems) in California. This order was paid for, at the time of shipment, with a credit card. Happy with the product, Josh placed a second order of the exact same sealer in April 2017. This second order was for almost three times the quantity at $4779.41. This time Josh and his father asked for a couple days to pay for it as they were expecting a down payment on a job. We accommodated their request. They received the order but after numerous calls, emails and past due notifications in the mail they wouldn't pay. The excuses not to pay were from not getting paid for the job the sealer was used on to being a victim of tax fraud to other ridiculous excuses. Finally in July 2017 we received a $1000.00 check toward the $4779.41 invoice. Since then they have ignored all requests for payment of the balance. During this entire time I have offered to pick up the sealer and provide a 100% credit upon return. This offer to return the sealer is still available but they continue to ignore us. Also, during Josh's employment with us, he requested and received over $1500.00 in product to give as free samples to potential new customers. Josh never gave any of the product as samples instead using it for jobs he did on the side to supplement his income. I don't normally write reviews for companies but I feel it is important that potential customers of Southwest Coating Solutions know the type of people they may be doing business with. Thank you for your time."