Storm Pro Hardscape

I put down a deposit for my project around June 2024, with the agreement that work would begin in January 2025. The deposit was supposed to secure my materials. In December 2024, I asked if they could start earlier and complete the project by Christmas. They agreed but couldn't begin until December 26th—not a big issue since the original start date was January. However, the real frustration began here. One of the pavers I selected was on backorder, and I had to order more than originally needed just to meet their supplier’s minimum requirement. This meant paying extra and waiting over four weeks to keep my design. [ My deposit DID NOT SECURE MY MATERIALS ] Despite my frustration, I agreed. Then, on February 19th, I received a message saying they would resume work in two days. I waited—no one showed up. I followed up on February 22nd and was told they would come on the 22nd or 23rd. Again, no show. I rearranged my schedule multiple times to accommodate these delays. Finally, on February 24th, they showed up and continued the work. Now, as of March 5, 2025, the installation is complete, but there are still unresolved issues—irrigation not working, scratches on the gate and wall, leftover project trash and other cosmetic problems. I have to reach out daily to ask if someone is coming to fix these, only to be met with delays and rescheduling. If you’re looking for a company that delivers decent work but terrible communication and scheduling, this is it. Their inability to set clear timelines or communicate properly has been beyond frustrating.

Loved my yard! Excellent customer service would recommend! I will surely be coming back for more outdoor upgrades!

100% Completely Satisfied! Octavio was a true professional, and David and his crew were amazing. They exceeded my expectations and I will definitely be using again. Thank you!

Edgar and his company were great! On time and clean and very fair prices