Protect Your Home is a leader in the home security industry, providing safety and peace of mind to more than 1.5 million families nationwide. Since we emerged in 1998, we've grown from a company of few to having over 2,000 high performance team members, three locations in Indianapolis, a sales center in Kentucky, and over 128 field branches across the countryand we're still growing.\n\nFor nearly 20 years, Protect Your Home has partnered with ADT®, the #1 name in home security. Today, with our national reach, we are one of ADT's biggest partners and the only partner to be designated as an Authorized Premier Provider.\n\nOur commitment to serving others combined with our projects, events, and culture contribute to the development of our team professionally, personally, and financially.\n\nIt's our mission. It's who we are. It's our legacy.\n
"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."
All went well, up and running in no time at all. It is very user friendly, you don't need a PHD to operate this system and we feel secure and safe knowing that we are being protected 24/7.
"I responded to a flyer that I received from ADT as I had been thinking about installing a security system for extra peace of mind as I am a single woman living alone. It sounded like a deal that was too good to pass up. I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have common core and most of my interaction has been with Protect Your Home. Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider. Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time. I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system. They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home. I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted. I am also locked in for 3 years which is too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale. After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied. I didn't really buy it but at that point I didn't completely understand all the components and the implications. I was also prepared to invest in a security system and could also see the value in most of the parts of the system. I ended up agreeing and the installation was completed that night. I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman. Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice. The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be. I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days. I was also quoted a monthly rate that was lower if the camera was returned. They set up an appointment for my installer to come out to collect the equipment that I did not want. However, when the installer came back out he contradicted the information that I had received from ADT. At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have. As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs. Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers. Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone. Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out. I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."
"Protect America Alarm Systems are wireless home security systems that are so advanced and yet uncomplicated that the consumer can install all components to the system themselves. Tech support is provided which makes installation easy and very user friendly. The system is monitored and response to alarm signal is quick and nearly immediate. ( I accidentally set it off a couple times having forgotten that it was set when we left home). I've had a couple different systems in my homes over the years which were "professionally" installed; one was wired the other wireless. I install this myself with the help of tech support, I'm 65years old in good health but of course not as agile as I was a few years ago, but this system was a piece of cake for me to install. Every access to my home has been covered as well as some interior sensors. All of which have functioned flawlessly from day one! "
""What struck me most about Chris was his patience along with his professionalism. I had never used a private detective before and was a little nervous, but he took the time to answer all my questions and explain the process. He was extremely accessible and kept me updated on my case. If you want someone who is professional, courteous, thorough, and who gets the job done right, I highly recommend Chris and CSI Secure Solutions.""
"Very professional and rapid service! I had a trip coming up and I wanted to install a security system before going away. They accommodated my timeline and were very helpful. The installer was very knowledgeable and recommended what would be best for my home layout. The pricing over the phone (and email) wasn't the same offer as the person that came to my home, so be advised to check that, as the systems don't seem to propagate very well. I am still trying to get the original pricing applied. Overall, I would recommend them, but hoping they deal well with the price adjustment."
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Home Security Systems questions, answered by experts
This is the topic of much debate, though there is no “better,” as it depends on personal preferences. Some of the components of a wireless system keep working when the power goes out, as they are battery-powered. On the other hand, a wireless system typically connects to your modem and router. Wired systems use landlines to communicate, which never go out on their own unless they’re physically cut.
With the popularity of DIY security cameras and video surveillance systems, it’s important to understand the benefits and potential drawbacks to decide if it’s the right choice for you. Advantages and disadvantages include:
Pros
Video footage readily available
Reduced home insurance
Save on labor costs by installing security cameras yourself
Wireless systems are easy to move and set up
Monitor from your smartphone
Avoid false alarms
Cons
Features may be vulnerable to hackers
No direct link to authorities
Risk of installing the system improperly, reducing its effectiveness
Whether a security system or security cameras is a better choice for you depends on your needs and preferred comfort level. A security system can cost more depending on the features you choose, but it’s a more proactive and protective approach to home security by alerting you and authorities of any emergencies. Using a security camera system is a more reactive approach because while you can monitor the camera footage, it does not alert the proper authorities for you.
Home security cameras typically do not record continuously 24/7. Most options use motion detection technology to trigger recording when they sense movement or a significant change in their field of view. This approach conserves storage space and reduces the need for constant monitoring. When motion is detected, the camera starts recording and may send alerts to the homeowner. However some cameras offer the option for continuous recording, but this requires substantial storage capacity and may overwrite older footage when space runs out.
Each has its use, depending on the scenario. Security doors are primarily intended to keep people out of the home, while storm doors are used to protect the home from extreme weather. Both tend to be made from heavy-duty metal and may include glass panels to allow light to enter the home. Storm doors can feature mesh screens, just like screen doors, to allow for increased ventilation and to keep out pests. Security doors rarely, if ever, have mesh screens.
The First Mesa, AZ homeowners’ guide to home security system services
From average costs to expert advice, get all the answers you need to get your job done.
Learn how to hire a home security system installer, find qualified pros, and ask the right questions to protect your home with professional installation.
Monitored vs. unmonitored home security systems: which can best defend your home from crime and other dangers? Learn the differences between these two products.
