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"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"Really displeased with my experience dealing with APS in Prescott, AZ. Poor communication, inconsiderate, and unreliable. They came by my business offering a discounted resurface for the parking lot with leftover material from a nearby job. Long story short, I accepted to move forward with the deal but they never showed up. At first it was fine; I was told their current job hit a snag and they'd have to come do our parking lot the next morning. The next day at about 1pm, I get a call saying they should be there shortly and have it done soon. I waited until 5pm and after several attempts at contacting, they never returned my calls or answered my messages or showed up. What an absolutely insane way to treat someone. They completely ditched me. It's been over a week now and they've still made no effort at contacting me with an explanation. I had my parking lot blocked off for 1.5 days waiting for them and watched several would-be customers pull in and then leave when there was no parking space for them. As far as I am concerned, APS is little more than a shameful menace to the community. There are a lot of other people who will pave for you. Have one of them do it instead of APS."

"If I could leave 0 stars, I would. Apart from the first call, all other interactions with Evolution Drafting were a bait & switch. From the appt. date for site tech to measure my home, to the experience and skill set of the tech that was sent, to the lack of communication, the experience was awful. Deadlines were not met, no explanation or apology given; only excuses and partial/incorrect work was sent, seemingly in an attempt to appease me. When I did finally receive the initial two drafts of the "as-is" drawing, they had not even captured the exterior deck and facade (windows, doors, garage, etc.) at all, and this was noted from the beginning as the primary scope of work and primary reason for hiring them. Further, nearly every dimension in the "as-is" drawings that they sent me, was incorrect. Existing doors, walls, windows were missing in two iterations of the as-is drawings; delaying the ability to share the concept and desired renovation scopes until there was a correct baseline. The deposit paid was a complete waste as I waited 3+ weeks for the site tech's visit, then the drawings did not start until 3 days before the next milestone set was due to me. In checking dimensions like the length of my existing kitchen, placement of the main entry door to the home, etc., I found all of them to be incorrect. DO NOT USE THIS COMPANY. They were dishonest, did not pay their site tech vendor on-time, causing him to contact me with threats of leaning the project before we even had drawings to submit to the city and the management and project coordinators made promises that they did not even attempt to keep or follow-up on promised communications."

"Oscar responded quickly to request for quote and provided install date Jul 9. He did not make that date and rescheduled several times. Eventually he installed about half the job Jul 22 and said he'd finish the next week. Actually, his guys did the install while he sat in his truck all day. He's continued to promised to finish the job "next week" multiple times and now he doesn't return calls or texts, and his voice mail box is full. He did not work well with my flooring distibutor and failed to do most things he promised. Very unprofessional, slightly over-priced, and the carpet he did install may not have been done properly."

"Never heard from them."

"My husband and I met with ACE Design and Drafting (ACE) in August 2023 to review the drawings we had prepared and conduct an interview regarding skills, experience, and process in preparing the plans. As a result of the interview, in August 2023 we entered into an agreement for ACE to prepare building ready plans for our project. The estimate to complete the plans was 3 months. Although our experience with ACE began as amiable, it slowly deteriorated to less than satisfactory. Our verbal phone communication and interaction with ACE soured, and we were no longer able to communicate/interact with ACE verbally over the phone, only by email. Unfortunately, communication with ACE through email did not improve. Our communication issues or lack of communication with and from ACE caused a considerable delay of the submittal of our plans to the County. They were not able to be submitted to the County for initial review until February 2024, nearly six (6) months after entering into the agreement with ACE. We experienced unfavorable interactions with ACE which are noted below. · ACE misplaced the drawings we provided. As we did not have a second copy of the drawings (our mistake), this delayed ACE in preparing the plans. We were in California, so it was necessary to travel to Lake Havasu City, Arizona and assist ACE in locating the drawings in the office. · The plans were submitted to Mohave County (County) for review and the County noted various corrections/redlines were required. ACE was contacted by letter which detailed the redlines needed for the house and shop. Per the County, ACE did not make all the required corrections/redlines (although our agreement states required corrections will be made when ordered by the County). The County representative was very helpful and was able to make the remaining required corrections/redlines as noted below. o House § Correction requested - Wall bracing for this structure does not meet minimum of code. Please revise. (Ref. IRC 2018 R602.10) · This was as a result of stucco vs metal siding. The correction from wording of stucco to metal siding was noted on the plans, however, the legend which showed wall board was being used was incorrect as was the use of the wall board legend icon (a 3 in a triangle) noted around the exterior of the structure. As our home would have metal siding, wall board is not required. However, sheathing (a 2 in a triangle) is required on the entire exterior of structure. The County made the correction by striking through the “wall board” legend icon and replacing in red ink the “sheathing” legend icon. o Shop § Correction requested -Header over garage door fails loading. Please revise. (Ref. IRC 2018 R301.1) · The plans show a correction of a “4x12 header”; however, in this situation a 6x12 header was required. The County made the correction by striking through “4x12 header” and replacing in red ink “6x12 header”."