"The contractor said the original metal hardware was still useable, which I appreciated. Only the wood needed to be replaced. There was some misunderstanding on the type of wood to be used. Clearer communication with the contractor would have been better. I recommend a more detailed proposal/contract to prevent similar issues in the future. The problem was resolved, however. The job was completed quickly."
Annette T on March 2022
"The contractor said the original metal hardware was still useable, which I appreciated. Only the wood needed to be replaced. There was some misunderstanding on the type of wood to be used. Clearer communication with the contractor would have been better. I recommend a more detailed proposal/contract to prevent similar issues in the future. The problem was resolved, however. The job was completed quickly."
Annette T on March 2022


