Get matched with top awning pros in Aguila, AZ

"It was getting time to replace the underlay on my roof. I had already called and had gotten two estimates, when a trusted handyman I worked with recommended Clarity Construction. I contacted Clarity Construction and within a day received a call from Jason to for my third estimate. He told me how long it would take (about 4 hours) to complete the work. Without coming to my home, Jason sent me things the other two companies did not: a picture of my roof, along with three options from the lowest cost to the most expensive and long lasting option. With all that, there were few questions to ask. Jason was polite and patient in explaining the few questions I had. I liked with the middle option. Clarity’s pricing was the lowest of the other two companies I contacted, so I went with Clarity Construction. Clarity worked with me as I had to get a loan for the work. Even though it took two weeks waiting for my loan approval, Jason never put any pressure on me, and the price estimate did not change, which I really appreciated! Once the funding was in order, their people arrived in a timely manner on the date and time we established. They were quick,professional, and cleaned up so well you could barely tell they were ever at my home! I am extremely satisfied and highly recommend them!"

"The service was okay. They showed up on time and didn't damage anything."

"Professional, kmowledgeable, friendly, excellent work. Thank you!"

"Initially, things were fine. Chester and his son showed up kind of on time. They rescheduled for a Saturday, showed up on Saturday but never called. Good thing we were home. After performing the awning replacement Chester and his son left. The following day, I tried to roll the awning up but the spring had not been rewound. I called and left a message for Chester to return my call, he never did. A few days later, Chester and his son showed up out of nowhere. When I explained the problem to him, without looking he immediately said the spring was broken. Guess what, the spring is not broken. It is in my opinion, he is not willing to do any warranty work. He wants to charge no matter what. At first, I agreed to the spring replacement and also called about an LED light strip. He wanted to charge $160 plus $250 to replace the spring and install the light strip. The light strip installation is a matter of 15 minutes and costs $114. When he left to go pick up the spring, he was gone for two hours. I’m sure he just went home, went into the backyard, and dug through a bunch of old awningsuntil he found the right length spring. Throughout all of this fiasco, he was terrible as far as customer service is concerned. Did not return calls, did not answer his phone, and left me totally in the dark wondering if he was going to show or not. Bottom line, Chester is unreliable, not punctual, and tends to his customers when he feels like it. My guess is all the good reviews are from family members and friends. It’s unfortunate because, if he had just taken care of the spring issue I would have gone ahead and paid him the $250 for the light strip the costs $114. Now, they will never get any more business from me, I will not refer them, and I will dissuade people who mention thinking about using Chester and his crew."