RV Awning Company
About us
The RV Awning Company thrives to provide an economical alternative to the big box RV dealers who often overcharge with limited selection. We bring the shade! With the highest quality fabrics and array of colors to choose from, we are the best choice for your RV’s awning. Whether you have a toy hauler, 5th wheel, diesel pusher, travel trailer or coach, we have the product, fabric and experience to put you back in the shade.
Business highlights
Services we offer
Awning fabric, Camper Awnings, Camper Van Awnings, Dometic Awning, Motorhome Awnings, RV Awning Replacement, RV Awning fabric, RV Awning parts, RV Awnings, Slide-out covers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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33% | ||
0% | ||
33% | ||
33% | ||
0% |
"Hi [Member Name Removed]: I certainly understand your frustration and apologize to you! If it were only as you have outlined... The course of action from our perspective differs, but at the end of the day, you are the customer and we respect that completely! On September 12th, you ordered a fabric change at your location. We processed that request and the work order was completed within 3 days time to your satisfaction. At that time, you requested that we leave the awning deployed. We did. 60 days later you called, left a voice mail. We responded within 48 hours by arriving at your location. Uniquely, our services do not require our customers to be restricted in attempts to meet our schedule. Because awnings are an exterior appliance we do not require the customers presence to make adjustments. Therefore, unless prompted by the customer, we do not schedule hard dates or times when responding to these requests. We simply assign the work order based on geography. Interestingly enough. because of the profile of our customer base, 85% of the customers are present when we arrive and the issues are addressed. This may not be the most desired process from either perspective, but we could delay our arrival, change our arrival, cancel or reschedule over several phone calls. (all of which take time and are frustrating for us and the customer) We have found that being present, capable and equipped far outweighs excuses over the telephone. Our published pricing for installing a new run of WeatherProof LED's wired to a switch is at the price reported. When we departed your site after diagnosing the spring, we shared that we would return at the close of the day to make the repair. You agreed. We returned at 5pm your response was... "Didn't you get my texts? I will just take care of all of it myself" We arrived as instructed happy to make the repair., It was not until we read this review that we understood that you harbored any issues. We always go the extra mile for our customers. So if there is a way we can ."
Licensing
State Contractor License Requirements
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