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"My overall rating above is a 'B', but only because the scale does not have minuses or pluses.  The rating I would give New Surface Technology, is a B- or maybe even a C+. 
After he left I inspected the tub and bathroom more closely.  There were a few areas where the paint had run, just as Charles had said there might be.  The tub's finish had an 'orange peel' texture and dull shine on most of it.  But about a forth of it did have a smooth shiny, glossy look that I thought it should have after being refinished.  The floor had several small drops of paint on it and the floor, sink (that was a couple of feet away from the tub) and a vanity had white overspray (mist) on them from spraying on the paint.  I had to clean this up before it dried completely.  Maybe Charles would have done this, but it was getting late and I know he was tired.  I'm not sure about that.  But I was tired too and I thought he should have covered more of the surrounding area before spraying the paint.  So, I think he should have been more careful. 
The other thing is, he said it was taking a long time for the primer and paint to dry.  I think he didn't let it dry long enough, was rushing, because of the amount of time it was taking.  So, the end result was not a smooth, glossy, shiny new looking tub, as it was described that it would be.  It does look better, just not as good as I hoped or that  New Surface Technology described it would look. 
I called Charles back the next day and informed him of the drips.  We scheduled a time for him to come back at 3:00 a few days later.  On that day I waited until 3:30, and he had not shown up.  I called and he had got held over on another job and lost track of the time.  It was going to take him two hours to get there, so we rescheduled.  When he came back I pointed out the areas wher the paint had run and the 'orange peel' texture of the paint.  He worked on this for about an hour or so and left.  When he left I inspected the tub and there were some new drips in the paint.   I called him later and we scheduled another time for him to come out.
When he came out for the third time, I pointed out the new drips and one of the old ones that he didn't sand out completely.  He said he could make this right.  I mentioned the texture on most of the tub, that it was kind of rough and slighly bumpy (orange peel) and he said he didn't think he could do anything about that.  He fix the drips mostly, although you can still see some because they were not sanded out completely, but they are not too bad. 
So, my overall opinion is, that New Surface Technology does an ok job for the price, as long a you don't expect it to look like new.  Basically, my tub looks ok, better than it was, but it deffinately looks like someone refinished it, not like new tub.
"

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