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The most common causes of sunken pavers are poor base preparation and insufficient compaction. The problem could also be how your pavers were installed. If the soil beneath your patio or walkway wasn't compacted, it will pull pavers down as it settles. Additionally, using bare soil instead of making a paver bed with compacted gravel and sand can cause sinking over time. To fix sunken pavers, consider recompacting the base and addressing any drainage or erosion issues in the area.

To ensure you hire a reliable and experienced paving company, you should start by finding companies in your area that have at least five to ten years of experience working in your neighborhood. Next, rule out companies with poor reviews online or a series of complaints filed with the Better Business Bureau. Since driveways affect your curb appeal, you should also ask each company for references and pictures of recent work to make sure the work the company does is professional and high quality. Finally, check that the company is licensed and insured.

The layer of polymeric sand under the pavers plus the polymeric sand that gets swept into the joints between your pavers holds them in place in a few ways. For one, the gritty texture of the sand helps lock the pavers together. Polymeric sand also contains bonding agents that get activated by water. Polymeric sand will take between 24 and 48 hours to fully cure, so do not walk on your paver walkway before this time.

Driveways should be sloped with a minimum 2% slope—anything lower will cause precipitation and runoff to collect. A 2% slope is the equivalent of a 2-foot rise over 100 feet. One quick way to check the integrity of your driveway’s slope: no more than four inches of water should collect on the surface longer than 15 minutes after rain.