Get matched with top home security system pros in Des Arc, AR

"SafeStreets security system is incredibly reliable and easy to use. The app is intuitive, and the home automation features are a game-changer. I love being able to monitor my home from anywhere. Great service all around."

"ADT’s system is fantastic! The security features are top-of-the-line, and the home automation integration is so convenient. I love being able to control everything from my phone. The customer service team is also very helpful. 10/10!"

Hi, my name is Greg Staton. I provide friendly, reliable computer and technology help for homes and small businesses. I can assist with computer setup, troubleshooting, Wi-Fi and network issues, printer problems, software setup, email, Microsoft 365, remote access, basic security, backups, and general tech support. I have years of professional IT experience and enjoy helping people get their technology working without the frustration. I am also a commissioned Arkansas notary, so I can help with notary services when needed, including documents that require proper identification and signing.\n

"I was looking online for all sorts of home security systems and I found Frontpoint. I called Frontpoint to as for a quote for a home security system set. Ashley Anderson from Frontpoint is friendly and professional. She is also very patient when we had several emails going back and forth because I had lot of questions. When she heard that I am a Angieslist member, she recommend me going with the existing Angieslist package and said I will be able to save money that way. I purchased the package over Angieslist and Ashley helped me with the rest of the process. The package was delivered to my house and I called in Frontpoint to have it set up over the phone. The staff (I can't remember his name...) was extremely helpful and patient. I love feature of being about to control the security system with my cell phone. I will definitely recommend Frontpoint to another family or friends! Thank you Ashley and thank you Frontpoint!"

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All went well, up and running in no time at all. It is very user friendly, you don't need a PHD to operate this system and  we feel  secure and safe knowing that we are being protected 24/7.

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"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."

"We bought our home security system from them a few weeks ago. The guy that installed the system was very nice and knowledgeable about the system. I would use them again in the future."

"I communicated with Rob Calbo for services of a background check with CSI Secure Solutions and he was fantastic.
He spoke with me in a very professional manner and put me at ease right away.
The process was seamless and my request was delivered very efficiently. Within just a few hours of providing them with information, I was able to get feedback. Rob took the time to speak with me and answered all of my questions. 
I will definitely be using them again in the future should the need arise, and I would definitely recommend them as being very efficient, professional and reliable.

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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"The reviews are right on point, the best security system for the ease of install and service after your system is up and online."