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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Guy that came out said that it was an issue of the boiler not having enough water. He turned the valve to force water to it and and ended making a mess in my basement floor of black gunk water that I had to clean up. Idk if that was necessarily the issue, he said that’s all it was and nothing else needs to be done. He didn’t provide any type of explanation as to why it wasn’t getting enough water when turned on as this is something that should be self regulated, not something I should have to monitor anytime I turn my heat on. I won’t even necessarily know if this is the case and it’s fixed until fall rolls around again and we need heat, as it is now warming up. I hope that he was correct but quite pessimistic, and felt that a more thorough check should of been done."

"Excellent overall experience.  Owner was involved every step of job.  Very satisfied with installation and clean up.  Minor call back item that was handled promptly.  Would highly recommend this company to others.
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"I decided not to do my furnace at that time.
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Sears Home Improvement Products � Heating and Cooling\n\nSears can provide the right solution to your home improvement needs. We offer a full line of exclusive Kenmore� and Carrier� heating and cooling systems. Get the brands you trust from the name you recognize � Sears. Schedule your FREE In-Home Consultation today!\n

JNB Contracting, LLC (Also Known as JNB Services, LLC) is well-establish residential and commercial company in Daleville, Alabama and have been in business for 5 years. \nWe serve over 725 clients and have done over 1,000 projects. We satisfied our clients so well that they keep coming back for multiple projects with us and they continuously refer us to the people they know! We also received over 60 testimonials from them. We deliver quality of work, use quality materials and on budget-guaranteed! \n\nWe provide high quality professional home renovations and construction services and products to middle and high-income proud homeowners in Alabama and all around. We transform our client's lives by improving their standard of living and lifestyle in their own homes. We are best know for, by involving best practices in project management and scheduling, we are trustworthy, reliable and consistently deliver a worry free turn-key service and a pleasant experience to our clients.

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

37 years of experience, Mickey's Heating & Cooling has consistently provided superior service to Dothan Alabama. We work with new and existing residential properties as well as commercial buildings. From initial sales and installation to subsequent repair, we are prepared to handle a variety of heating and air conditioner units. We work with premier industry brands including Grandaire and York. \n\nWe are available for 24/7 heating and air emergency service so contact Mickey's Heating and Cooling at (334) 702-1001 today!\n\nWe're proud to be family owned and operated with a strong commitment to honest, reliable and flexible customer service. Our trained and certified technicians are courteous and prompt. We provide free replacement unit estimates and preventive maintenance agreement discounts. Trust our experience and dedication to first-rate air conditioner and heating assistance by calling Mickey's Heating and Cooling at (334) 702-1001 today!

BCDP Enterprises is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customer's interests, and make their concerns the basis of our business.\n\nOur pledge is to provide our customers with quality construction, honest service at a great value and to create lasting relationships by exceeding our client’s expectations.\n​\n“For every house is built by someone, but God is the builder of everything.” Hebrews 3:4

"Sears is a great company but, the Price's are way to high for a Heat Pump/AC and the Windows.."