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There are several telltale signs that your roof needs to be professionally cleaned. It's best to hire a professional as soon as you notice any indicators of wear to preserve your roof's longevity. Key signs to look for include:

• Moss, Algae, or Plant Growth: Look for moss growth, black streaks (which are often a type of black algae), or any other plant life on your roof's surface.

• Dirt and Grime Buildup: A general layer of dirt and grime can accumulate over time.

• Leaf Buildup: An accumulation of leaves, especially in the gutters, is a clear sign.

• Buildup Under Shingles: Dirt and debris can get trapped under the edges of your shingles.

• Shifting Roof Shingles: While this can indicate other problems, it can also be a sign that cleaning and maintenance are overdue.

• Comparison to Neighbors: If your roof appears significantly dirtier or different from your neighbors' roofs, that’s another sign it may be time for a cleaning.

You may become so frustrated with the look of moss on your roof that you contemplate whether to clean or replace your roof. Fortunately, you don’t have to go as far as replacing it. After cleaning the moss, you can use a chemical solution to keep it away. For further protection, trim branches that overhang the roof, as fallen seed pods and leaves on the roof allow moisture to collect, encouraging moss growth. Consider adding zinc-coated flashing to the roof, too. As rain washes across the zinc, it leaves zinc particles behind that inhibit moss growth.

You should not clean roof shingles if the roof has damage like missing shingles or low spots where water may accumulate. You should focus on repairing the roof before any cleaning process occurs. If you notice roof damage as you’re climbing on the roof to clean it, stop immediately. Call a roofing pro to make repairs. Cleaning a roof that has damage could lead to pooling water or water damage to the roof decking. The roof cleaning process removes mold and mildew, making the roof look better. It is not going to fix physical damage, though.

The cost of removing snow from a roof averages between $300 and $700. However, this cost can range from $200 to $3,000, depending on the size of your roof, the amount of snow, and roof accessibility. 

Since snowfall can range from light powder to heavy and condensed snow, part of the price of roof snow removal depends on the amount and type of snow. For 12 inches of snow, you can expect to pay between $200 and $2,000 for this job. However, for 24 inches of snow, that price rises to $300 to $3,000.