Get matched with top heating and air conditioning pros in Florala, AL

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Subcontractors were mostly good, but management of them was lacking. I had to personally supervise them because the on site contractor rarely stayed very long. Told the trim finish crew to leave because they did not know how to install crown molding. Got another crew that knew what they were doing. They never asked for periodic payments during the job (as is typical); presented one huge bill at the end. Holland homes builds nice homes, but I would not recommend them for small jobs like mine because you do not get the best crews and you have to wait for them to fit you into their schedule."

"It went great. The rep was very professional and cordial. The entire job was started as scheduled, and completed in two days. The crew did an excellent job, and all the old roofing and nails were removed—never found one nail on the ground after they left. Would definitely recommend."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Completely dissatisfied. Scope of work was agreed upon and then changed after the fact saying that some work "wasn't included because I didn't specifically mention it" even though they were clearly stated in insurance estimates. Very poor paint job and touchups were done begrudgingly. Owner is defensive and belligerent."