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"We had been told by another company the unit needed to be replaced. Shoals did a diagnostic and completed the work for 1/10th of the other estimated cost. They were fast, courteous, on time, and professional. I was having this work done for a family member who is in the hospital. I believe the other company was trying to take advantage. I would recommend Shoals Comfort Solutions LLC to anyone looking for honest-professional service."

"Ken was very professional and pleasant. He arrived on time, was very knowledgeable and was happy to explain things every step of the way. He was easy to talk to and made me feel comfortable. The work was done promptly and efficiently. I would recommend Blake HVAC and use this company again in the future."

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"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"All the personnel were polite and knowledgeable. The salesman completed a through assessment of the project. We discussed options and he provided me with an estimate within a couple of days. Once I made the decision to proceed, I was contacted by a project supervisor who discussed with me the timeline for installation. The project supervisor contacted my gas company for an assessment of the gas meter to insure it could handle the generator that was being installed. He also contacted the power company, arranged for all permits and inspections, and contracted a plumber to install additional gas line. Overall, he arranged for everything that needed to be done for the installation. On the installation day the team arrived 30 minutes before the scheduled time and began work. The work was completed in a timely manner and the generator was tested. Due to scheduling conflicts with the city and the power company the work could not be certified until the following day. The project supervisor worked with the power company to get us back on line so that we would not be without power for the evening. The following day the city inspector met with an electrician for the company and the generator was certified. The electrician then went through an education process with me and explained how the system was set up and what to expect. It was a great experience and I would highly recommend them. Be aware that the company does business under multiple names (Tidmore Inc, Huntsville Generator, Current Electrical and Generator Services). This was confusing at times."

"Awful. Hot water heater still doesnt work."

"Subcontractors were mostly good, but management of them was lacking. I had to personally supervise them because the on site contractor rarely stayed very long. Told the trim finish crew to leave because they did not know how to install crown molding. Got another crew that knew what they were doing. They never asked for periodic payments during the job (as is typical); presented one huge bill at the end. Holland homes builds nice homes, but I would not recommend them for small jobs like mine because you do not get the best crews and you have to wait for them to fit you into their schedule."