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Heating and Air Conditioning questions, answered by experts

To find a reputable HVAC company, start by researching providers in your area. Look for companies with mostly positive online reviews and check the Better Business Bureau’s website for customer complaints. Next, verify their credentials. Rule out any companies that aren’t licensed, as this is a requirement in some states and municipalities, and confirm they are insured. Once you have a shortlist, contact each professional to ask key questions: How many years of experience do you have? Do you hold any third-party certifications? Do you have experience working on my specific type of HVAC system or brand? Can you provide references? What is your per-hour pricing? Do you offer maintenance contracts for ongoing savings? Do you provide a warranty for your work?

There are two main reasons your furnace and AC are turning on at the same time. The first could be that you’re confusing the furnace with the blower. The blower is located in the furnace and will turn on to distribute cool air from the air conditioner through the ductwork in the home. This is normal. If the actual furnace is turning on at the same time as the AC and hot and cool air are coming into the home, it could be a result of incorrect writing to a new thermostat or new systems.

The DOE is phasing out AC units with SEER ratings that fall below 14 or 15. The exact minimum rating depends on your region. In the northern United States, new ACs must have a minimum SEER rating of 14, though you can still buy and install older systems as long as they were compliant when they were manufactured. In the southern and southwestern United States, you cannot buy or install older air conditioners with lower SEER ratings. The minimum rating is between 14.5 and 15, depending on the power of the unit.

Your AC might not cool after a power outage because of a tripped circuit breaker, blown fuse, or damage to the compressor or capacitor. If you notice your AC not working after a power outage, in most cases, the breaker has tripped or the system has built-in brownout and blackout protection. Reboot the AC by turning it off at the thermostat, resetting the circuit breaker, and waiting 30 minutes to turn the AC on again. 

While 72 degrees is a comfortable setting for many people, it’s likely not the most efficient temperature setting for your air conditioning unit. By pushing the temperature up to 75 or 78 degrees, you stand to save money on your energy bill. That said, these temperatures may be too warm to be comfortable for some people and are definitely too warm for most people to sleep comfortably.

The Utqiagvik, AK homeowners’ guide to heating and air conditioning services

From average costs to expert advice, get all the answers you need to get your job done.