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This last time, both the owners were informed that we did not appreciate being treated so rudely just because we came in an hour before closing. They rudely informed us of the fact and bluntly asked us if we intended to buy anything or just browse!! Then they rudely told us they do not want anyone using a credit card unless they intend on spending more than $15 dollars. I was stunned and disgusted by all of this within 10 minutes of entering this establishment.
I was trying to purchase a silver dollar coin to which after I asked why we were being treated so terribly, the owner refused to complete my transaction after wasting our time lecturing to us all of the above out of the blue for no reason. She smiled nastily refusing my purchase after agreeing to make an exception earlier, when I told her I did not have cash on hand.
I informed her that I recognized her from the last two times in years prior I had come to this store. That she had also been rude back then and to other customers. An elderly couple had left after being snapped at for asking assistance in having a display case opened.
There are also other reviews about these owners and their establishment describing similar treatment and attitudes like we experienced. It was shocking to say the least, and I only had returned after a long time because my friend had never been to an antique store.
It is apparent both these women dislike working with the public and their people skills are horrific. As well, the younger but older looking woman behind the counter who was the worst out of the two, was eating a messy pizza with her mouth full while informing us all of her stringent rules and such. Also, she had a white pit bull behind the counter who jumped up towards me onto the counter which was unseen on the floor behind the counter. A very scary and unprofessional situation overall.
We left quickly after the other much older owner began to rant at us for asking who managed the store. We were boldly informed that they both owned it which was just unbelievable.
After we left, I called to get their names to report them to the Better Business Bureau and make a report about the dog being allowed to jump up at us behind the counter. They hung up on me. I was not surprised by them.
no longer one day in business giving the community negative interactions and experiences for no reason other than to get off from it.
Please read other reviews that confirm other people have had mistreatment by this establishment as well. Its a shame because the store itself was really neat.
Thank you for reading this. I hope it spares you from the upheaval and stress we endured and experienced by these two women.
"},"url":"https://www.angi.com/companylist/us/ak/anchorage/pack-rat-mall-reviews-4688442.htm"},"position":2},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Aladdin Air Conditioning & Heating Inc","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Dave S."},"reviewBody":"I had the work done several months ago, but waited until I finished the summer and got into colder weather to see how the system functioned before I wrote this review.
Rocky Rocco came to the house to provde an estimate. He did a very thorough job and even climbed into the attic to make sure he gave a good estimate for the duct work. I collected appraisals from two other companies and Aladdin was the ONLY one that actually got into the attic. Everyone else said they would design the duct work after the job began. This is actually a complicated part of the job to make sure the ducts fit the walls and are sized correctly for each room to deliver the correct air flow. The guy who creates the estimate and the actual installation are every bit as important as the hardware manufacturer.
It was a big expenditure, so I was nervous about the outcome. They have several workers on the job for nearly two days. Some of the other companies I looked at bragged about getting it done in one day. After watching the work progress, there is now way to install a system in a 2-story house in one day and do a quality job.
After the installation was done, I had to have a a county inspection to get the work certified. The Inspector took one look at the word done in the garage and immediately said, "you had a quality installer." I told him it was Aladdin and he said they are the "best."
"},"url":"https://www.angi.com/companylist/us/ca/newbury-park/aladdin-air-conditioning-and-heating-inc-reviews-177967.htm"},"position":3},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Darrell Friess","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Caitlin A."},"reviewBody":"We recently sold our house. We selected this realtor because a family member used to work with his wife. His wife is his broker. We met Darrell in March of 2013, and signed a listing agreement. We were promised a copy which we never received until 7 months later after numerous requests. From March 2013 till Sept. 2013 the day we signed was the only day we saw him. He lost us the initial offer, which my husband salvaged. He advised is against disclosing repairs (which is required), he did not have answers to basic questions, we had to miss lots of work so we could be at the property for things any other realtor would have been present for. He didn't have us sign the original purchase agreement until a week before we closed. He released our home inspection to the appraiser after we told him not to. This cost us lots of money as the appraisal required all those items be repaired. This was an AS IS SALE! He never responded to emails from buyers realtor, the lender, the appraiser he would simply forward them onto us with no response, advice or acknowledgement. We ask for things to be negotiated and he wouldn't. We had to write to the other realtor with our own counter. Most people involved didn't even realize we had a realtor, as we were the only ones anyone ever heard from. His involvement insured we received the worst possible deal. We would have loved to fire him but were advised not to, and wait till the end and then take action. He did all these things knowing we were turning around and purchasing 2 more properties, so he should have been motivated! He let contracts expire without renewing and we were calling and texting and he wouldn't respond. We had to get a renewed contract from the buyers realtor. We went to his broker who is his wife, and there is obviously a reason they're married. She was as incompetent as he. It took her 5 days to email our original paperwork and disregarded all our concerns. You could randomly pick any other realtor and they would be better.
"},"url":"https://www.angi.com/companylist/us/ak/anchorage/darrell-friess-reviews-7988123.htm"},"position":4},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"ABC Seamless Siding","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Katharine L."},"reviewBody":"I had an excellent experience with ABC Seamless from the first call through the installation. I called late last summer for the initial quote and was immediately scheduled for a time to meet with the appraiser. Bill met with me as scheduled, shared great information about what would work well for the home gutter system and some prevention tips, and left me with a quote right then so I did not have to wait for anything in the mail. I elected to wait one more winter to see if the water problems persisted and also to save up the money.
I called Bill about eight months after the first quote; he pulled it up and called me back within 24 hours to confirm they would stand by the price. I confirmed I wanted the gutters installed and Bill came back to the house to review with me what I expected and then said I could expect the install to be completed in approximately two weeks. He confirmed we did not need to be home at the time of the install which really made things easy.
Almost two weeks from the day I had met with Bill, I received a call from the installation crew that they would be installing the gutters in the afternoon. That evening the gutters were in place and the yard and driveway were clear. You would never have known work was done except for the perfectly installed new gutters!
I would definitely recommend ABC Seamless for great, timely service.
"},"url":"https://www.angi.com/companylist/us/ak/anchorage/abc-seamless-siding-reviews-4681522.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Wolf Real Estate Professionals","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Howard S."},"reviewBody":"Do not over price. Your home, do not be greedy. You will loose potential buyers.
Be fair, be reasonable and be patient.
I remodeled our place nicer then when we lived in it. I sent about 15,000 with bringing up to code,and remodeling.
The typical house in our subdivision went for avg 243,000. Our appraised at 262,900
However, you just do not go and pick a realtor,myou need to find out their history on sales and success.
I was fortunate, I ave watched An Wolf for years and he as always been in the lime light of real estate.
It's not the company reputation, it is the retaliatory that represents you!"},"url":"https://www.angi.com/companylist/us/ak/anchorage/wolf-real-estate-professionals-reviews-7416061.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Discount Mechanical Heating & Plumbing Svc","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Christopher M."},"reviewBody":"Called our home warranty program due to a furnace failure. Discount Mechanical responded quickly to diagnose our furnace. Within a week of dealing with our warranty company they came out and installed a new furnace under 6 hours. They offered us a free appraisal,space heater, and apology for the delay with warranty company.
"},"url":"https://www.angi.com/companylist/us/ak/anchorage/discount-mechanical-heating-and-plumbing-svc-reviews-4697815.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"ALASKA USA MORTGAGE CO","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Daniella P."},"reviewBody":"First of all if you are participating in the Energy Program offered by the state through Alaska Housing Finance Corporation, you do NOT have to use Alaska USA to finance your energy improvements...even though during the program, AHFC acts like you have to use Alaska USA because they offer low rates. NOT TRUE, you need to shop it at other banks. In fact, the loan they advertise is high in fees (almost $800) and requires an appraisal of your home which offsets the low interest rate (4.5%). Because I though I had to use Alaska USA, I went with different loan that was only $105 in fees but with a 7.5% interest rate because I planned to pay the loan off within a year (since I'd be receiving my refund check by then).
The part worse than the misleading relationship between AHFC and Alaska USA is that my loan originator (Sarah Mertz) was extremely RUDE! She acted like she was annoyed anytime I asked a question or if I asked her to further explain all of the bank loan jargon. She was curt, bored and had ZERO customer service skills. She just didn't seem to care, it was a horrible experience to get a loan through Alaska USA.
My advice is to SHOP around at local banks for better fees and interest rates for home improvement loans and avoid going through the experience I had with Alaska USA !
"},"url":"https://www.angi.com/companylist/us/ak/anchorage/alaska-usa-mortgage-co-reviews-4688910.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Premier Roofing Co.","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Laurie S."},"reviewBody":"We were extremely pleased with the service that Premier provided when getting a new roof on my 1978 home. They were very prompt submitting an appraisal and we found it to be a little bit under the other bids we received. The scheduled start date was postponed for a week due to the bad wind storm Anchorage got in the middle of September. It was completely expected that they would not be able to start as planned because of this. Tracy called to let us know the new date and they were right on time. The work was completed and the work area was cleaned up and the end of each day. We were most impressed with the level of response from the office when we contacted them with questions. Tracy got back with us, even on the weekends. Thank you Premier for a very professional job.
Laurie and Gordon Siemens
"},"url":"https://www.angi.com/companylist/us/ak/anchorage/premier-roofing-co-reviews-4697985.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"The Appraisal Shop","address":{"@type":"PostalAddress","addressRegion":"AK","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Helene E."},"reviewBody":"She is very quick in responding, I left a message and she called back at once. She is a certified, licensed appraiser. Although she is not the one who did the appraising, she recommended another person to do it and I was satisfied with the job. Everything was fantastic. I wanted it done now, and they did it now."},"url":"https://www.angi.com/companylist/us/md/solomons/the-appraisal-shop-reviews-3389005.htm"},"position":10}]}
I had an excellent experience with ABC Seamless from the first call through the installation. I called late last summer for the initial quote and was immediately scheduled for a time to meet with the appraiser. Bill met with me as scheduled, shared great information about what would work well...
Do not over price. Your home, do not be greedy. You will loose potential buyers. Be fair, be reasonable and be patient. I remodeled our place nicer then when we lived in it. I sent about 15,000 with bringing up to code,and remodeling. The typical house in our subdivision went for avg...
Called our home warranty program due to a furnace failure. Discount Mechanical responded quickly to diagnose our furnace. Within a week of dealing with our warranty company they came out and installed a new furnace under 6 hours. They offered us a free appraisal,space heater, and apology for...
We were extremely pleased with the service that Premier provided when getting a new roof on my 1978 home. They were very prompt submitting an appraisal and we found it to be a little bit under the other bids we received. The scheduled start date was postponed for a week due to the bad wind...
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