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Phone Repair questions, answered by experts

You can purchase a DIY phone screen replacement kit, but it’s usually a better idea to have a professional technician address the problem. Many DIYers who attempt a screen replacement end up with poor screen functionality afterward, including ghost touches and partial screen functionality. Replacing a phone screen is a complicated process that demands experience, so it’s a good idea to defer to a professional from the start. Any mistakes you make while replacing your screen could lead to you having to pay a professional to step in anyway, increasing your total repair costs.

It is possible to fix a broken phone screen yourself using a phone repair kit, but we don’t recommend it. Replacing your screen isn’t as simple as taking the old one off and putting the new one on, and DIYers can mess up many steps. Those include opening the phone without damaging internal components, removing internal pieces without breaking them, and calibrating the screen after replacement. Any mistakes could lead to problems with functionality and might lead to your phone failing to work. It’s best to hire a phone repair technician who can fix your phone screen efficiently.

Yes, it’s usually more cost-effective to repair a cellphone than replace it entirely. Phone repair services can be costly, depending on the extent and type of damage, but you’ll almost always spend less on repair than on replacement. Plus, replacing the phone might not help if the problem lies with your service provider, such as issues like dropped calls or poor network connection. However, it’s worth repairing your phone for mid-level issues like a cracked screen, damaged headphone jack, or smashed charger port.

In most cases, it is more affordable to repair a cellphone than it is to buy a new one. The average cost to repair a phone is around $180, while the average smartphone costs between $720 and $1,000 or more. Repair costs are almost never more than 50% of the total phone cost, with the high end of repairs costing around $350. If you hire a professional phone repair service near you, you’ll usually save significant funds repairing instead of replacing your cellphone.

It’s usually more affordable to repair your smartphone than replace it, with repairs averaging around $150 and a full replacement averaging over $800. There are exceptions to this, as severe water damage might be prohibitively expensive, depending on the replacement cost of your phone. For less severe damage, like a broken charging or headphone port, buttons or rockers that don’t work, or a broken screen, you’ll likely pay far less for a smartphone repair, making it the better option.

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