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Recent Lead Paint Removal Reviews in Raleigh

  • Carolina Restoration Services
    1.0
    5-05-16, McGrath sends email to sign off on flooring change. I sent reply email asking about what change and go over flooring order I had discussed with previous project manager (PM). 5-09 thru 5-12-16, emails regarding flooring. McGrath says my flooring request was not in budget, and previous PM had sent email regarding this last year. I replied that previous PM should have called me to advise. Previous vendors approved budgeted items, including flooring. 5-13-16, McGrath sends email previous PM sent in December regarding flooring change. 5-18-16, McGrath called. 5-19-16, I return call. Advise new flooring request, ask if within budget He says he will call company for price and call me back. At this time, I have been ill, and unable to work or cope with Carolina Restoration. 5-29-16, I have not heard from McGrath. I send email asking about 5-19 call. He sends reply email saying he will honor initial flooring order at no additional cost to me. 5-30-16, I am unable to open front door at house. Key does not open back door. 5-31-16, I called locksmith to open front door. Door was painted shut. Work done was very shoddy. I have locksmith install better security locks. I had to scrape off paint around door frame and door so it would close. Unable to turn on AC because electrician still not through, switches in panel still had tape across so would not turn on. I decide that I must be there while any work is being done and McGrath can call to advise me of schedule. 6-01, McGrath calls saying crew unable to get in. I am at appointment and sent text to him saying I needed to change locks and will call later to explain. He wanted to have flooring crew, plumbing, and painters come at the same time. 6-02, I called/emailed McGrath of 5-30 and 5-31 events. He wanted to bring all crews back next day. I said no, only person that can come is electrician. I need AC on for painter to repair/finish work. Flooring crew cannot come till all work is complete. The cabinets were three different finishes. Installed too high off the countertop. Some of the cabinet doors did not open or close properly. Doors on either side of oven space are installed backwards. Sidewall countertop too short, doesn?t come to edge of countertop. All should be uniform. Cabinet should be lined up with edge of wall. Painting: Cracks and peeling paint in the kitchen and living room. Needs to be repainted with proper paint for kitchen, bath, and other rooms. Bathroom: Vanity was installed off center of the mirror. Vanity door does not open because installed improperly. Sewage hole in bathroom after commode removed should have been capped. Front door was not sanded and painted properly. He said, ?This is not a Cadillac job, nor was it at the beginning.? I told him that has nothing to do with it. Any type of job should be done properly. A disrespectful, insulting remark. I should have ended my involvement with the company that day. 6-03, Met with McGrath at house. Talked about shoddy work. He did not see anything wrong with cabinets. He did not believe front door was painted shut. He said he would call electrician today or on Monday. He mentioned cabinets were discontinued. 6-06, Spoke with cabinet specialist at Lowes in Rocky Mt. Nothing is discontinued as McGrath said. Once installed, have to deal with contractor only. 6-14-16, No word from McGrath about electrician. I decide I will not work with this company any longer. Sent email to John Rowe, Production Manager, want list of work that has been done and the cost. McGrath calls regarding email.I sent to Rowe. He said he was confused about the email. Said electrician may come next day and is waiting for Lowes representative to call about cabinets. After such dissatisfaction discussed on 6-2 and 6-3, he is not expedient getting electrician to house to complete work. 6-15-16, McGrath called. I sent email to Rowe and McGrath advising project is on hold. Need to see work/cost report. 6-15-16, Rowe sent email with attachments of initial and supplemental estimates only furnished to State Farm. States that work is 75% complete. Need only to install flooring and mechanical trim outs and work will be complete. Lowes is in process of scheduling representative to come look at cabinets. He also states, based on the level of completion, I will receive an invoice for a second draw in the amount of $20K to be paid upon receipt of invoice. He has no comment regarding all my concerns. I have copied him all emails to McGrath at the time I sent them. 6-15-16, Accounts Payable sends draw invoice for 20K payable upon receipt. They did not send requested work done and cost list. My consultant and I went over both estimates, and determined that only $11,385K worth of work has been done. They did not furnish the report I requested of work done and cost list." 6-20-16, Went to Planning Department in Rocky Mt. to speak with plumbing and electric Inspectors. Harry Threatt, plumbing Inspector said sheetrock goes up after trades complete their work. New plumbing company needs to get a permit. Initial plumbing company stopped work soon after work began. He said he will tell new plumber where to cut hole in ceiling in kitchen to make sure that pipes are insulated all the way to the end. He could only partially go into attic and could see insulation with flashlight, but could not see all the way to the end. He said insulation was an issue. He had told foreman a couple of visits ago to get the pipes insulated. Electrician Inspector, Wayne Lassiter, said work is inspected when complete. He has only approved rough in. He explained his process, and agreed that tradesmen complete work before sheetrock. 7-5-16, Rowe calls trying to schedule time to finish work. McGrath has attempted to also, he says. I haven?t heard from anyone since 6-15-16. 7-12-16, Rowe calls and sends email to coordinate schedule with McGrath to finish work. 7-13-16, McGrath sends email to contact him to schedule work and that permit is due to expire. He also called and left message regarding scheduling only
    Teresa S.
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