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Recent Basement Waterproofing Reviews in Memphis

• Crawlspace Doctor

  5.0

  I normally don?t take the time to write these up as most vendors are average. I do write up the real bad ones and the very good. Not many make the very good category. The Crawlspace Doctor (Matt) is one of the best service companies I?ve ever dealt with over the last 30 years. Matt spent a great amount of time explaining, photographing and estimating our problem. He was successful at getting the water and dampness out of our crawlspace. The space is bone dry now and the job was completed on time. Our problem was unique as a few years ago another crawlspace company had done a very poor job putting up a barrier. Matt came in and fixed their errors for a very reasonable price. Matt is excellent at communication both email and voice. He is one of the few vendors I?ve ever used who called back to see how the problem was going AFTER the final check. I can?t recommend this company enough ? please email me if you have questions. jim@centergrove.neshow more

  James B.
• Redeemers Group

  5.0

  This solved a huge issue in our newly purchased home. The crawl space was dank and humid and this seeped into the home, creating an uncomfortable and unpleasant high humidity environment in the house. Redeemers came out, talked through the best solution for our home, and scheduled the service. When install came, they were super professional, hard working and on time. The finished product is outstanding and has lowered our in house humidity by almost 20%. Highly recommend this team and company!!show more

  Derek N.
• Redeemers Group

  5.0

  This is my second time to use Redeemers group for this problem. The first one worked so well I went with the again. They are efficient and explained everything I needed to know before they left.

  Edna S.
• Redeemers Group

  5.0

  Everyone from the salesman to the workers were really great to deal with. Our home got moved up to an earlier appointment time due to our situation being much worse than previously thought by us. The workers were polite, worked hard, always early to arrive ahead of scheduled time, stuck with it until done. Absolutely would hire this company again!!! Customer service at the top level also. Other companies could learn a LOT from this company about customer service, type of employees to hire, quality of work done. They are simply put OUTSTANDING!!! I dont give rave reviews unless earned. They earned it hands down!! Thank God they are in businessshow more

  Charlene W.
• Redeemers Group

  5.0

  The team of three was on time...actually a little early! Dylan, Charlie, and Louis introduced themselves and shook my hand. Dylan then reviewed with me the work that was to be done and asked me if there were any questions. Then, they got to work. They were very respectful of the property and very careful when traversing the house to the basement. The guys worked very efficiently together. I easily discerned that they had done this many times before as they worked so well together. After completion of the work, we did a walk through to be certain that I was completely satisfied. The basement looked entirely different and unquestionably for the better! I was very happy with the work performed and with the communication from the installers at the job site. The Redeemers Group Co. home office also communicated well with me prior to the installation; I had a direct contact person and telephone number in case I had any questions prior to the work being done...this is a definite plus! I will certainly have them return to completely finish out the basement when I am ready. I recommend Redeemers Group without reservationshow more

  EUGENE S.
• Redeemers Group

  5.0

  They just gave me a verbal price. I wasn't interested in that type of investment. It was somewhere in the neighborhood of $10000 to $20000, might be closer to $20000. They were really good. There wasn't a problem with that at all.

  Billy B.
• Redeemers Group

  5.0

  The representative inspected my crawl space and the exterior perimeter of my home. He answered my questions and addressed my concerns in a professional and courteous manner.

  Rachelle H.
• Redeemers Group

  5.0

  Project went well. Our crawl space was gross but not totally terrible. We did renovations on the first floor of our house, and when we pulled up the ceramic tile floor that was in our kitchen, the backside of the tile was covered in mold. I wasn't concerned about having a dirt crawl space or honestly the water in it until then. Kind of assumed out of sight out of mind. They fully encapsulated the crawl space, added a dehumidifier and sump that were appropriate to our size space. Didn't think they were trying to sell me more than I needed. I had to install an outlet in the crawlspace for the dehumidifier, but they told me I would need to. I don't know anyone that wants to spend money on their crawl space, but I wasn't about to have mold all through the house from the moisture coming from belowshow more

  Ben G.
• Redeemers Group

  5.0

  Great they installed a sump pump and matting which would take care of of all the water and moisture I had under my house

  Seth B.
• Redeemers Group

  5.0

  Great work, You should always oversee any big job on your house for the small things to be sure are done. But just like the before after on web site that what basement/crawlspace are now like and big big difference on A/C and humidity. A/C is colder and running less. 90yr old dank basement is now white and bright. It's worth the investmentshow more

  steve d.