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"Reviews All project manager98 basement remodel40 work33 field manager29 +6 Sort by Most relevant Newest Highest Lowest Charlie Bressler Local Guide·5 reviews·8 photos What initially seemed like a good idea with a decent turnout went from ok, to bad, to worse. … More Jason Vassallo 8 reviews·18 photos a month ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) a month ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 4 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 4 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 4 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 4 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Matrix Basements [*** Link removed ***] Matrix Basements Reviews Overall, we had a great experience with the Matrix Home Solutions team from start to finish. Jamie V and his team did an amazing job transforming our dark ... 5.0(226) Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... We were promised great customer service and quality workmanship, which we have not received to date. Poor customer service the start with the salesman and on up ... People also ask How reliable are Matrix Home Solutions' services? What is the warranty on a matrix basement? Who owns Matrix Basement Systems? Who is the CEO of Matrix Home Solutions? Feedback People also search for Reliable Home Improvem... DGI Design x Build (Devon Gr... Drury Design reviews Advance Design Studio revi... Design First Builders reviews Feedback Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care ... 4.7(269) Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews Overall the experience with Matrix was good they were professional, high quality repairs and planning was relatively seamless. On occasion there were some ... 4.8(218) Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Working at Matrix Home Solutions has been an absolute pleasure. The company exudes innovation and excellence in every aspect of its operations. 3.4(31) People also search for HomeAdvisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... 4.2(41) Reddit · r/Naperville 20+ comments · 6 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Matrix Basements [*** Link removed ***] Matrix Basements Reviews - Page 13 Jul 22, 2020 — We had a fantastic experience with Matrix from start to finish. The sales staff, project manager, and contractors were all excellent at their ... 5.0(226) People also search for Reliable Home Improvem... DGI Design x Build (Devon Gr... Drury Design reviews Advance Design Studio revi... Design First Builders reviews Feedback Results are personalized - Try without personalization 60202, Evanston, IL - From your device Update location Dark theme: on Help Feedback Privacy Terms Charlie Bressler Local Guide·5 reviews·8 photos just now New What initially seemed like a good idea with a decent turnout went from ok, to bad, to worse. Last winter we had our bathroom remodeled to more appropriately accommodate me in my recovery process and moving forward from several strokes. We had a rep come out to give us a quote based on what we wanted/would need and after some convincing and offering of discounts, we settled on a price and worked out a loan agreement to get it done. The project was to turn our bathtub in our main bathroom into a standing shower with a grab bar to allow for ease of entry and exit for myself, plus a wider vanity to allow for both myself and my wife to use the sink at the same time. We also opted to replace the flooring, which was tile, to a vinyl that became less cool and easy to walk on. We picked out the design and style with the rep who's name I don't remember, and set a date for everything to be done. The first issue after the fact that we noticed, was that the wrong vanity had been installed. When this issue was raised, the solution was to reimburse us for part of the installation because that seemed easier at the time. Fine. Everything else seemed to be ok, so we let it go and moved on. Fast forward to today, we had a drainage issue with that shower stall and called a plumber to address the issue. In the process of doing that, he discovered that the pipe for the shower drain, which had been moved from its original placement on the initial install, had not only been installed incorrectly, but had been sealed improperly and now that the seal has begun to erode away is causing a small (for now) leak. We now have a quote for an exploration into the problem where the other company will have to open up part of the celling in the basement in order to assess the issue and determine a correct fix. That this problem exists in the first place is unacceptable and we are frankly livid with the matter."

"Excellent work. Took the time to make sure the job was done perfect. Cleaned up every day"

"We hired Cain to do work in our basement in November 2024, in January, he informed us that they were not doing any work any longer and the money we gave him as a down payment would be returned in a few days, it is now April and we have not seen those funds returned. We have found out since that he has a history of taking money under one company name, then stopping after he has your money and opening a new company name. We will be filing a claim against Cain and his companies to recover the money he has taken. We have contacted him many times and not received any response from him. This is a buyer beware company. I would look for someone else before working with him again"

"It went well and fast. The design was excellent and Evolution Drafting staff was courteous and professional. I got more than I asked for and with accuracy."

"DC Brothers Repair and Remodel were very easy to work with from start to finish. They were on time, prompt with completion and offered tips and advice along the way. We would definitely hire them again!"

"Update: The owner read this review and reached out to me directly to try to make things right. He was understanding of my complaints and treated me with respect. I requested a quote for siding repair, told the receptionist we needed siding repair, and then when the worker came he told me they don’t do siding repair. They only do full replacement, which we are not interested in doing at this time. Worker was condescending and said he needed to talk to my husband. Very disappointed in this whole experience."

"I hired them a few years ago for a plaster job and it went well so I hired them recently for a plaster and paint job. The 2nd project did not go well..especially for the painting. Overall, the surfaces look cheap- nothing like the first job. I’ve also had to re-paint and clean splatter for at least 20 separate areas. Unfortunately, there are countless areas with bubbles and drips that I cannot fix. :( They also left about 5/6 full gigantic garbage bags in the room. If you want quality work done, I wouldn’t hire. If you want speedy & shoddy work done, then they’re great. He quoted me under 5k when he came to look at it, and it ended up being over 6k plus paint."

"There’s a lot to love about this small company, formed when its owner, Scott Daniel, put together a team of some of his pals with experience working at big-box remodeling companies in south central Wisconsin. We chose Daniel Company Bathrooms after getting six estimates for our project, remodeling two bathrooms in conjunction with a skylight installation by another company. DC’s estimator Nick is patient, knowledgeable, and listens. He worked hard to bring us as close as possible to our vision, referring us to local wholesalers whose products are available exclusively to contractors. DC gets a small percentage of the sales, but it’s still cheaper than shopping retail and better than going with big-box remodelers. Our project manager, Casey is a genuine craftsman who takes pride in his workmanship. Our foreman, Brian, dealt patiently with issues as they cropped up. DC subcontracts both an electrician, who’s capable, painters, and a tiling team, Steven Wolf. Steven is the real star of the operation, a talented artist who prides himself on his precision and hard work. He pulled our project off brilliantly. As with any ambitious remodeling project, unforeseen issues came up. One had to do with the installation of a recessed medicine cabinet. We bought the cabinet, a double trough-style sink, and a skylight with the same dimensions so that these items would line up. Unfortunately, a hidden electrical box behind a wall prevented us from aligning the medicine cabinet, which ended up being off conspicuously by 3 inches. Another issue involved a cement partition, hidden behind another wall, that threatened to prevent installation our soaking tub. Fortunately, DC found a way. Two other setbacks involved human error. The first had to do with forgetting to put in an opening for the water line to the handheld shower fitting. Using photos of the interior before it was tiled over, DC figured out where to drill. The second had to do with the slide bar for a handheld shower being installed incorrectly, off by inches. Fixing it perfectly would’ve involved retiling. Admirably, DC apologized for the error, took responsibility, and worked to resolve the issue to our satisfaction. Setting aside these human errors, which are understandable and forgivable, my only slight criticism has to do with a certain disconnect among the workers and the owner. This disconnect was visible, for example, in the way DC dealt with a loud ceiling fan they had installed. We had purchased 2 “whisper” fans, one of which did not whisper. DC couldn’t adjust it. The owner insisted the problem must be a manufacturer’s defect, not DC’s installation, and DC can’t stand behind products they have not approved. The only problem is that DC had approved them. Before purchasing the fans, I had run the specs by the estimator, who okayed them. When I pointed this out to the owner, he replied that the estimator is basically a salesman. The project also ran a couple of weeks over the contracted completion date. To DC’s credit, even after the project was done and paid for, they still dispatched workers at no cost to swap out temporary parts with the proper parts that arrived late because of supply chain issues. Were it not for the minor grumble about communication, and the fact that getting hold of the estimator to nail down some details was occasionally difficult, Daniel Company Bathrooms would get an A+ from me. As things stand, I’d give them an “A” rating. Meaning I’d use them again without trying anyone else and would recommend DC Bathrooms highly to friends and family (so long as the home owner is persistent enough to make sure there’s no disconnect between the estimator, project manager, and owner). In short, Daniel Company Bathrooms is a reliable, professional, most excellent though small remodeling company that I would recommend highly!"