Get matched with top phone repair shops in Grand Rapids, MI

Recent Phone Repair Reviews in Grand Rapids

• Cell Medic Phone Repair

  5.0

  Ryan is amazing, by far, best repair guy I’ve ever done business with. He also just a great person. He goes far beyond what anyone could expect. I’m telling everyone about his business, thanks again for all your help.

  Brian R.
• Cell Medic Phone Repair

  5.0

  Ryan answered my text message after hours and when i called the next morning he was able to fix the issue right over the phone (I had a spare old one I was using for the time being) he knew what had to be done and no one had to come over or anything. He was very professional, very helpful, and very friendly. Would recommend his services to anyone looking for a knowledgable cell repair service guy. Also I am definitely going to call him again if ever I come across another issue in the future. Thanks so much Ryan. You're a blessing. show more

  Sydney M.
• Cell Medic Phone Repair

  5.0

  Cell Medic came to my office and repaired my phone in the parking lot while I worked. The entire process took less than 30 minutes. The pricing is competitive but the convenience is priceless.

  Lindsey D.
• Genius Phone Repair

  5.0

  My iPad screen was shattered from a drop. I phoned ahead to see about pricing and timing. Because the location was convenient and the price sounded reasonable, I did not price shop the repair. On the phone and in-person the staff was professional and friendly. I believe they guarantee 24 hour turnaround. I got the impression that same day turn-around was more typical. I was asked if next day pick-up was okay because they were swamped with repairs. The repaired iPad was ready when I arrived (at the agreed-upon time the next day). The repair looks perfect. Comparing it with a family member's iPad I cannot see any differences in the appearance of the screen, its fit, or the assembly of the iPad. The repair is guaranteed for 90 days. I am completely satisfied. The staff did work at upselling (cases and screen protectors). I wound up purchasing a "tempered glass" screen protector ($30) that supposedly provides extra protection for screen cracking (as well as scratching). I'm a little skeptical about its ability to help prevent cracks. I've read contradictory reports about these claims online, and I found the naysayers more credible. However, it seems like it will provide excellent protection from scratches if it does nothing else. It is thicker than most protectors but is virtually undetectable when they apply it. I usually avoid screen protectors because they change the feel of the screen. This one, however, feels exactly the same as the bare screenshow more

  Bob S.
• Cell Medic Phone Repair

  5.0

  Excellent- cell medic came to the rescue when I broke my screen, Ryan fixed my phone right away and even delivered it right to my work. Cell medics prices are better than any I could find, they are fast, great to work with and do the job well.

  Muriel A.
• Genius Phone Repair

  5.0

  These guys are great! I called in advance to be sure they would be able to repair my phone before they closed for the evening. They said it would not be a problem. When I got there the service guy showed me a work around to my problem. Didn't even charge me. I was there a couple of months ago for a new battery for my phone. Same great service. Reasonable price for battery and installationshow more

  Cindy I.
• Genius Phone Repair

  5.0

  I dropped my phone on the concrete garage floor and the screen shattered and the phone was completely unusable (I couldn't get it to respond at all to the screen touch). I knew it had to be repaired, it was just a matter of having a professional service do it or try to do it myself. I opted to have a professional do it because it would be quicker and I've never tried this type of repair before. There aren't many of these phone repair places that I found in Grand Rapids. I did stop into Verizon and asked them what my options would be and they suggested I go to Genius (it seems like they refer all of their repair work to Genius). I used Genius and the repair went well. As another reviewer has stated, it's never cheap or fun to have to repair the screen on one's phone. Genius charged $160 which I thought wasn't unreasonable (when I searched online for the replacement part, it would have been about $80 for the part alone). Luckily they had one unit of the replacement screen in stock for my phone and told me it would take about 3 hours total. When I returned 3 hours later the phone was ready. I tested it (phone/text/web) and everything seemed to work fine. They offer a 90-day warranty on the replacement part only; that's the only thing that made me nervous as the repair could not be successful and the shop could say that the reason isn't due to the replacement part but due to something else (I've read some other cases of that happening to people). Fortunately this was not a problem for me. I've had the phone back now more than 30 days after the repair and it has consistently worked fine. As part of this repair service I opted to purchase a tempered glass shield for the screen (Mobile Defenders model which they sell in store). This was a bit expensive and you could likely due much better getting it somewhere else or online. Their normal price is $30 for the tempered glass screen protector and they took $10 off as part of the repair, so I paid $20. Again, that was probably overpriced but at that point I didn't want to deal with having to order and wait for a screen protector, I needed one anyway, and of course I had just dropped and broken my phone and didn't want that to happen again so I just went with theirs. Overall, I am satisfied with their phone repair service and price and would use them again if I ever find myself in that situation (which I sure hope I do not). The phone has worked normally for over a month after the repairshow more

  Heather T.