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"Great work overall. The pad looks good and the work was completed in a timely manner. Our only concern was that they washed out their tools on the property."

"This company has been our "go to" business for all of our plumbing issues for years, and just yesterday (July 16) they replaced 10 feet of our sewer line. The crew was extremely gracious, worked well as a team, and took extra care to not damage our backyard. And when the job was done, they took more time to restore our landscaping so that you can't even tell a backhoe was in our backyard! My wife and I highly recommend this company!"

"Over 7 weeks AND 13 visits, we were intermittently subjected to gas leaks, water leaks, no hot water or heat and error codes on our tankless water heater. They took advantage of the fact that my 2 teenagers and I had no hot water and no heat and continuously up-charged us. During that time, they charged an extra $1900 over the original estimate of $4000. All of the issues were because they failed to recognize that my existing venting didn’t match the new unit (even though they added to the venting) and because they didn’t provide drain piping to manufacture recommendations. They offered me money back and then rescinded the offer as the problems they should have caught just continued. I ended up “chatting” with the manufacturer and showing them screenshots to prove the venting was wrong. They offered a cleaning crew after I complained and already cleaned up the mess they ground into the carpet. When I asked to speak to the owner/DORA license holder, Levi Torres, I was told Levi “doesn’t take phone calls”. Clearly, he only takes your money and wastes your time."

"Seneca Trujillo came out to give us a price quote on electrical work in our garage for an EV. He was professional, honest, straightforward and explained everything clearly. He took the time to answer all of my questions and concerns and gave a fair and transparent estimate without upselling unnecessary work. It's refreshing to meet someone who is trustworthy and puts integrity first. He definitely deserves a raise for the way he represents Heart Heating, Cooling, Plumbing and Electric."

"DO NOT USE THIS COMPANY. Please look at the YELP or BBB complaints, they are much more akin to what I experienced. They are certainly manipulating the Google reviews. I hired Lion to do a simple cleaning/certifying of our HVAC units as part of a sale. I was initially quoted $119, and I verified no less than 3 times with the customer service rep that the price would include cleaning and testing. When our tech showed up, he said we were misquoted and the charge for cleaning and testing would be about $450, as it was part of their "maintenance" package. They very reluctantly cut us a "deal" for just over $300. Not only was zero cleaning done, the tech did not perform a single action that could be classified as "maintenance." What we got was a diagnostic and estimate for repairs and replacement. I called to complain twice before someone finally got back to me. I was told that the tech didn't perform the cleaning because it may have damaged the unit, which was clearly a lie because the tech never told me that and actually gave me a quote to perform the AC coil cleaning, $470 (what a deal!). The rep then told me that a simple cleaning was done, but not the deep clean that I was expecting. I asked that my invoice be revised to reflect that, but was quickly blocked. Yes, they actually blocked my number after repeatedly misrepresenting both the price and work. I was shocked. I filed a complaint with the BBB, of which I discovered there are many. Hopefully they do the right thing and just give me a refund, but I won't hold my breath. Again, they are clearly manipulating their reviews on Google. Customers do your research!"

"Jason Dodge did a great job. Not only did he snake the drain in no time at all but he noticed the hot and cold water were reversed on my sink faucet and in 3 minutes he corrected it no charge! He couldn't have been nicer. I was only charged $100. for the whole thing. they have definitely become my go-to plumber!"

"So I've just sold my home in Lakewood and the Technicians at Time have come to repair a furnace motor and correct an code violation in my electrical panel that the city missed when I stalled 4 years ago. Their service has always been excellent. Madison returns messages first thing in the morning. The electrician Kevin Wendt explained the code violations clearly and corrected in 2 hours. I forgot the young man who repaired my furnace but he found the last motor in town for my model, potentially saving me having to spend thousands more. Home repair is never a pleasant experience but 3 times over the last decade, this business has given me peace of mind and fixed all issues quickly and professionally. Richard Gainer"

"David had lightning fast response time and honest advice that saved me from performing unnecessary work that could have damaged my system. Very grateful for his time and expertise and his advice."

"They were the first to respond and I was able to get an appointment for the next working day. John came right on time and did a thorough diagnosis , explaining why my kitchen drain got clogged. He snaked my drain and it works perfectly now. He also gave me some good advice on how to keep my drain clear. I would recommend this business to any homeowner and will use them again!"