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There are 9 highly-rated local home automation services.

Recent Home Automation Reviews in Albany

  • Burbank Electrical Contractor, Inc.
    He did a great job. In addition, he was punctual and cleaned up when he was done. We are very pleased.
    brooks f.
  • Smart Home Outfitters Inc
    C&J did an incredible job completely gutting and remodeling our 1895 farmhouse. This was a huge 8-month job with the variety of complications and required changes an old house can throw at you; throughout the process Craig and Jerry offered excellent design suggestions, collaborated very well with our architects, worked diligently to stay on budget, and each day demonstrated craftsmanship and professionalism of the highest level. C&J’s team of subcontractors and designers are excellent too. These people are the best the building trade has to offer: conscientious, skilled, creative, and a pleasure to work with. Hoping to have them back soon to remodel the guest cottage and garage! See Photos here: [*** Link removed ***
    Mark M.
    Been using this company for over 30 years third-generation owner has taken the company to the 21st-century still providing outstanding customer service and to complete satisfaction with the work that is done I highly recommend this company thank you
    Barry S.
  • Towne TV-Audio & Appliance
    Towne TV did a superb job completing a number of tasks I needed done to my home entertainment system. Keep in mind it is not easy for anyone to come into an existing setup and finish a job - you may inherit a huge problem. Many vendors won't even touch a job they don't begin. | |That said, the representative from Towne TV, who looked at my project, did an excellent job of understanding my needs and accessing what was already in place to give a realistic practical quote. | |Tasks: Ran higher end speaker wire in a finished basement for a 5.1 setup (swaped the TV/Seating positions from previous setup). Plasma TV was affixed to the wall with HDMI, infrared,and Cat5 cable run to it from the Entertainment Rack. Moved Home Theatre Receiver, Time Warner cable box, and Blue Ray Disk Player into Entertainment Rack with proper rack shelves, blanks, and cabling. Set up infrared unit for universal remote. | |It's great feeling when your expectations are exceeded! From one audiophile to another, I highly recommend TowneTV for any Audio Video projects you may have around the house
    Mark M.
  • Towne TV-Audio & Appliance
    Towne TV's technicians clearly know what they are doing, however their services come at what seems to me to be a pretty steep price. My quarrel may be more with the complexity of the technology in my home theater system rather than with the work performed itself. I was impressed with both the professionalism and responsiveness of the organization as a whole but given the cost involved, I can't rate their pricing more than fair
    Paul J.
  • SimpliSafe Home Security
    I've had a SimpliSafe system for about a year and a half. The system was very affordable, customizable and easy to install. The equipment is sturdy but not particularly attractive. It's a matte finish white plastic that is difficult to clean. After about a year the keypad looked like I'd buried it in the yard, dug it up and remounted it. The base station is fairly large, looks like a prop from the original StarTrek and is quite persnickity about where you place it. The entry sensors fit fine on doors but are too large to fit on my casement windows with the screens installed, so I can't open my windows on a nice day unless I want to spend the evening catching flies. The components seem to work fine, though, except for the keypad which goes through batteries faster than any ten flashlights I've ever owned. It's supposed to let you know when the batteries are getting low, and it does get around to that, eventually. While it's warming up to the idea, it just stops communicating in any useful or consistent way with the base station. I discovered this after I triggered several false alarms even though I was pretty certain I'd disarmed the system. Concerned that I might have early dementia, I started paying particularly close attention and discovered that although the keypad displayed "alarm off", the blue light on the base station was frequently still on indicating that the system was armed. A couple days later the keypad finally displayed a "low battery" message. This scenario repeated itself again a few months later. I've learned over time that as long as I keep the keypad fed regularly it doesn't bite. The monitoring service has been the bright spot so far. They're very attentive and polite when they call. (A word of advice - don't test your smoke and CO detectors consecutively; mix them up with your other sensor tests or use your cell phone as the primary contact number. The monitoring service calls you after each smoke and CO detector test to let you know it passed. I almost had a heart attack climbing up and down the ladder and running up and down the stairs to answer my land line.) The worst part of my experience has been the customer service, or lack of it. My purchase experience was relatively good. Although the sales technician misquoted the cost of my system, the customer service representative honored the quoted price and offered one month of free monitoring to compensate for my inconvenience. However, since purchase, my experience with customer service has been far less impressive. During my journey of discovery with the keypad, I made numerous attempts to call the customer service support line during their stated regular business hours. No answer. Not once. On two occasions, I left the phone ringing on "speaker" while I did other things - cooked and ate dinner once, cleaned the entire house the second time. No answer. Not once. You get what you pay for
    Linda T.
    Company came out to quote work for a home theater, whole house speaker, and lighting automation system. This was a Showcase home that they had previously done all the base wiring for and the fundamentals were installed. The Sales Manager, Mark Pettagrosso, was very friendly at first as we walked through the job where I clearly communicated my needs. After missing the committed date to submit a quote, I got a quote back that was over 10 x's higher than the area we were discussing... I raised a lot of questions and got no clear answers in return. They then said they'd revise the quote because they put the highest end products in. I also asked for a detailed cost breakdown to understand the material costs and why the labor was so high.Based on the second quote, they cut the costs down in half (still 4 x's higher than discussed) and miracously the labor costs for some of the same services came down drastically. When I asked about the labor, the Sales Manager gave me a labor rate and I calculated out that the work they were initially quoting was for 2 people full time for almost 3 months!!! This was a 3 day job at best, and the company I've used has done just that with 1 guy. I never got the breakdown on equipment/materials formally, but when the Sales Manager gave me prices over the phone, I compared to the web and found that they were gouging me on prices.I raised this as a concern and the Sales Manager tried to backpeddle to explain how the products are different - granted the model numbers are identical. When I called him out on this and the labor, he said they needed this job and wanted to requote the bid. The third quote came back at about 14K (down from a start of 163K) yet still had questions that I had not gotten answers to.When I emailed the Sales Manager back asking how they do business this way and why all the changes that couldn't be explained (I caught him in more than one lie), he proceed to copy the entire staff of the company on his response to make me feel like I was wrong and cover his butt.I then called and spoke with the owners, both Jennifer and Marc Leidig explaining the situation, forwarding emails, and sharing feedback that my realtor witnessed. After several missed attempts - including Marc going to the track and not able to take a work call, I get a call back explaining that there must have been miscommunication and that given my frustration (and that I caught them red handed trying to rip me off and caught them in lies) that they don't want me as a customer.I have since talked to a customer who used them whom would never use them again and talked to other companies, including one who employs a former Ambiance employee who comfirmed their unethical ways and that lying and jerking the customers around is standard practice with them.I would absolutely never use this company and recommend you do your homework before proceeding to do business with them..
    Rob C.
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home automation services in Albany

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