I would not ever use this service again! I have not dealt with people this incompetent incompetent in a long time. They knocked on our door because they were "working in the area" and offered to take down some trees our landscaper had marked with orange tape for $1,000. They removed the first several trees and asked for a partial payment ($800) and said they would be back to finish. When they returned 2 days later, they said they had underbid the job and would not finish unless I agreed to pay them an extra $600. I confirmed again that they were to remove ALL the trees with the orange tape, and we agreed how many trees were included in the bid, and I reluctantly agreed to the additional charge. I was away for part of the afternoon, and when I returned they had just finished chopping down a large flowering tree next to our driveway that was NOT marked with orange tape! When I asked why in the world they would chop down a healthy ornamental tree, they said it was "leaning", and we had discussed a leaning tree on that side of the house. However, just behind the flowering tree was a very large dead oak at a 45 degree angle with orange tape on it! The tree guy claimed not to have seen the tree, and if we wanted the oak tree gone too it would be AN ADDITIONAL CHARGE! I will never use this company again, but if you do, get everything in writing and do not give them a penny until the job is complete.