I called 3 companies to ask about having a radom remediation system installed. When I first called to get information from Radon Abatement Services, John was in the middle of an installation. He explained that it would be better if he could call me back when he could talk without distractions, and he called me back within the hour. He assessed my situation over the phone, asked very appropriate questions about radon level, age of the house, layout, type of basement, etc., and immediately gave me a feeling of confidence in his knowledge and abilities. John also told me exactly how much it would cost ($800) and emailed me a written fixed price quote (as opposed to cost-based, which can fluctuate based on variations in the job). I was able to schedule my radon mitigation system installation within days. On the day of installation, Martin and his assistant arrived within 10 minutes of the schedule time, which I found impressive considering they had to commute around the beltway in rush hour. Martin did a walk-thru of the basement and exterior of the house to determine the most appropriate location for the pipe and fan. Once the location was determined, they did their thing without any issues. It took about 3 hours. My only TINY complaint was that I wasn't warned that the cracks were sealed with sticky stuff, and I stepped in it...maybe give customers a heads up about that. I have no idea if the radon system actually works at reducing the radon in the house because I have not had it re-tested yet. I hope to never need this service again personally, but I would definitely recommend Radon Abatement Services to family and friends.