Nearby Kitchenaid Dishwasher Repair in Ashburn

Ashburn, VA (20146)

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Reviews of Kitchenaid Dishwasher Repair Services Near You

All American Appliance Service Inc
5.0
It went great from start to finish. Called and spoke to Bonnie who set up the appt.She was very nice over the phone. The Tech. who came was on time and called to say when we would arrive 10 minutes out. I thought I was going to save some $$ so I purchased a door seal from an online Appliance Store after watching UTube.I installed it but it still leaked.That's when I called All American Appliance Service Inc.The tech open the door of the dishwasher and saw I installed the door seal backwards. Showed me the rib on it and how that need to be turned around. Told me it was a common mistake if you do not know what your doing. He installed it and we turned on the dishwasher. It seem to fix it and I told him so when suddenly water was leaking again. We quickly turned off the water and said it was the valve.He had one on the truck. We talked about his childern,old job, and come to find out I knew his Dad who work for the Cnty. when I did.He was very friendly.He spoke very highly of his companyand like working for them.I would call them for any appliance work I need again. I was not charge for re-installing the door seal just the valve, which I thought was very kind of them.After installing the valve the tech. stayed to make sure it did not leak and told me if it did to call him and he would come back as soon as he could. I did not have to do that. NO LEAKS. Happy wife Happy Life.
- Skip A....
US Appliances Services Inc
5.0
We were able to get a same day appointment to have our dishwasher fixed. The tech called before arriving, and arrived at the beginning of the window that we were given. He had the parts necessary to complete the repair on his truck, and worked quickly to get the work completed. He was also very friendly and professional.
- Michael M....
L & M Appliance Service
5.0
In January 2014 our expensive 18 month old dishwasher decided to drain itself onto the floor instead of through the attached hose. We thought it might be a bad hose connection so we called a plumber, who was very nice, charged $300 to replace a handle under the sink, and said the dishwasher wasn't a plumbing issue. I called KitchenAid, they gave me the names of 2 companies to call for repairs but these companies were more interested in selling me an extended warranty. I wasn't impressed with this 'service'. After reviewing customers' comments and ratings on Angie's List and the Washington Checkbook, I decided to call Land M Appliance Service. The owner, Buddy, came to check the dishwasher about a week later. He said the dishwasher needed a new pump and motor, he ordered the parts the same day, and installed them a week later. He was very professional, nice to work with, and his fees were reasonable. He notified us well in advance of arrival times and was very thorough and attentive to the work he was doing, including a follow up visit the day after the repair to make sure everything was working correctly. I will definitely call Buddy first if any of our other appliances need some attention.
- Pamela J....
Expert Appliance Services
5.0
Called on Thursday afternoon and technician was able to come next day! Tech was prompt (actually called and said he could arrive earlier and asked if that was okay), put shoe covers on before entering my house, used tarp to protect floor where working, quoted price before beginning repair, completed work quickly, and even gave me info on a warranty-covered common problem with our microwave (in case it ever acts up). Highly recommend & will be at top of my list for future needs or referrals!
- Lynn K....
All American Appliance Service Inc
5.0
Roy from AAAS diagnosed the problem immediately and provided a reasonable estimate. They ordered the pump and scheduled the repair. Roy returned with the part, and obviously had done the repair before. He quickly had the dishwasher back online. Very happy with the service!
- William B....
Discount Appliances Repair HVAC
5.0
The service man came within the appointed time and called 10 mins before arriving. He went right to work, showed me the parts that needed to be replaced and provided the cost for the repair. He had the parts, so he replaced them and saw to it that the dishwasher and refrigerator were working before he left. Repairing these myself obviously would have been a lot cheaper, but I was uncomfortable pulling these appliances apart. Unfortunately I'm stuck with having to pay for these types of repairs -- but I'm happy with the results. I will definitely call them again when I need an appliance serviced.
- Donna B....
Ascend Appliance Services
5.0
Our Kitchenaid dishwasher was not cleaning dishes in the upper rack nor dispensing rinse agent. He found that the motor was malfuncting and ordered a new one for us. It came in 2 days, and then he quickly scheduled a visit to install it, which I appreciated. This project him to remove the dishwasher to get at the part.. Work was done quickly and professionally and with minimum mess or disruption. Now the dishes are clean and al lis well. :)
- Andrew S....
SOS Appliance Repair and Service LLC
5.0
I called SOS on 12/11 and recd appt for next day, 12/12. Mr. Raouf arrived 3 hours early which pleased me. He diagnosed the problem and within one hour the dishwasher was fixed and running. Very professional, attentive to the work, not a lot of unnecessary discussion. I paid his requested price. Moments after he left, I remembered the online coupons for $50 discount that I forgot to present. Note to self....next time have the coupons along side the checkbook! (smile) Great job Raouf! Thank you!!
- Pamela W....
All American Appliance Service Inc
5.0
Our nearly 4 year old KitchenAid dishwasher needed service and after googling the symptoms I found what I believed to be the problem (and even a You Tube video w/ step-by-step instructions to replace part) and looked at Angie's List for a recommendation. From the initial contact (within two hours of my online inquiry) to the timely and courteous technician completing the work, it was A++. Sadly, customer service is hard to come by these days and we get excited when anything comes close to simply getting the job done. All American Appliance is the real deal and I recommend them to all my friends!!
- Lynn K....
Apache Appliance Inc.
5.0
The cable that holds the door on my KitchenAid dishwasher snapped. The result was that the door could only be fully open or fully closed. When the heavy door was opened it dropped suddenly and could cause injury. I found Apache Appliance on Angie's List and they came out the next day. The repairman worked quickly and professionally, and the work was done in under an hour.
- Sharon H....
Expert Appliance Services
5.0
Expert Appliance Services provided us with a convenient weekend appointment. They showed up on time; wasted no time getting to work and quickly identified the problem, fixed it, and were done in five minutes (power connector to the drain pump had come dislodged). Showed me what to do if it ever happened again. $50 service charge was worth every penny.
- Scott B....
Discount Appliances Repair HVAC
5.0
I call Discount Appliance Repair based on Angie's List ratings and they scheduled an appointment with me for the next business day. They came, looked in to the problem, and told me the supervisor would call me the next business day, within 24 hours to confirm the repair technician's recommendation. They did as they said they would.
- Lynn G....
Bettar Appliance
5.0
Excellent experience. Telephone receptionist was very efficient and courteous, got an appointment quickly and appointment was given within a 3-4 hour time slot. I was notified by telephone as technician was on the way. Technician seemed very capable and experienced. He checked several things in the machine besides thing at fault and in general was very helpful.
- Joan K....
OLD DOMINION APPLIANCE REPAIR
5.0
Last year, I had called Old Dominion Appliance Repair about problems that I was having with my electric oven. I spoke to Alan at that time and, because of the difficulty in getting parts for the oven, he recommended that I use the manufacturer's repair service and gave me the name and number of that manufacturer's local technician. I was so impressed with Alan's concern that my oven be repaired quickly with the right parts, rather than taking the job on himself, that I kept his name and number in the event I needed other appliances to be repaired. Recently, when my dishwasher started leaking from within its internal mechanism, I knew who I was going to call. I called Old Dominion on Wednesday and was able to schedule an appointment for the next day. Alan called to confirm his arrival time on the day of the appointment and arrived exactly when promised. Not only did Alan arrive on time, but he arrived with the parts that he suspected he would need based on my description of the problem and was ready to go to work. In very short order, the failed part was replaced, the leaking stopped, and the dishwasher was running perfectly. Noticing that the dishwasher had not been properly leveled when installed, Alan went the extra step of fabricating a shim to level the dishwasher and did so at no additional charge. Our dishwasher is now working perfectly, is properly leveled, and no longer looks crooked under our counter top. We could not be happier with the work that Alan did and will definitely use Old Dominion Appliance for any future appliance repair needs that we have. On the personal side, Alan is friendly, polite, and professional. While one never wants appliances to break down, it is nice to know that there is such a wonderful repairman like Alan serving the Haymarket area. Thanks again, Alan!
- Joseph K....
Norris Appliance Repair Service
5.0
No issues whatsoever. The part needed to be ordered for the dishwasher and I was told it would be delivered the next day. I asked to delay until Friday since I would be home in the morning. I was also given the cost for replacing the outside dryer vent and the dryer exhaust hose. I called on Thursday to be sure the part was in and I was on the schedule for Friday morning first thing. The tech came as scheduled, repaired the dishwasher and left the bad parts on my counter. He installed the new dryer hose and new vent. I was told to leave the tape on the new vent for several hours to be sure the adhesive used dried completely. I wrote a check and that was it. Great service and great prices!
- Valerie B....
Via Appliance Repair
1.0
Did they just break my Dishwasher to get more money? Not a good business model. We started with a Kitchenaid Dishwasher with a diverter arm that stopped spinning. It was still cleaning, but not as well. The technician came out, pulled the dishwasher out, tinkered with it a bit and put it back. We were charged $120 and told that we needed $715.31 in repairs (A Sump Motor assembly and controller board.) Actual repair needed - diverter motor $120. (Fairly common apparently...) We now have water pouring out of the dishwasher all over our floor. We started with a Dishwasher that worked, but not as well as when we bought it and now we have one that is flooding the kitchen and cannot be used. Thanks VIA! Great Work! Would you pay for a $715 repair of the wrong part from a company that charged you $120 to break your dishwasher worse? - Neither would I. I wouldn't let them into my house. I called VIA - they danced around with a standardized spiel and asked if I would like them to repair it - for $715? I asked them to have a manager call me back... Thanks for listening - oh and go somewhere else.
- Daniel R....
Discount Appliances Repair HVAC
1.0
We had a problem with our 4 year old Kitchenaid dishwasher. It was not working property, leaving soap and food particles on the dishes. The tech came out and spent about 10 minutes looking over the dishwasher, and his diagnosis was that the motor needed to be replaced. The next day the estimate came back at around $350 for motor replacement. We wanted a second opinion, and called Lowes for service. They sent out someone (a subcontractor service company), who immediately said that the problem was that we were using too much soap, and the washer was clogged up with soap, causing the motor problem. He spent about 45 minutes taking apart the washer and cleaning it thouroughly, and giving suggestions for maintenance (using less soap and tablets to clean out the system one a month). It is now working fine. If we had gone with DAR's diagnosis, we would ahve spent hundreds of dollars on an unnecesasry motor replacement. I think that they need to train their techs better... I plan to go with Lowes associated technicians from now on, since they were 100% more professional and actually regognized the problem, instead of giving a superfical diagnosis that would have required an unnecessary expensive repair.
- Kristen S....
BRAY & SCARFF
1.0
As mentioned above, the service from Bray & Scarff was the worst I have ever experienced as a consumer. We have been in this home for 15+ years and have never had any problems with a service from any other appliance, car, home good, etc. Bray and Scarff was terrible. We write this review after our 2016 disaster from them. What we failed to do was write a review of the terrible service that we put up with in 2015. We've had many problems with the dishwasher and when we asked for service from Bray & Scarff, they were very unprofessional, slow, delayed, stalled, ignored and tried to dismiss us until we pushed so hard that they finally gave in. This came after we contacted legal counsel. The terrible service came from John Damico and others. Damico said to me on a phone call that he had an obligation to protect Bray and Scarff. Meanwhile, our family had been without a working dishwasher since Dec 21, 2015. They didn't fix it until Feb 15, 2016. We worked hard to get them to send a service repair person who came to look at the dishwasher who didn't seem to know what he was doing. He wrote down a few part numbers, and said he would submit an order to get new parts. We never heard from them and when we followed up, they said the part came in broken. They said they would order a new part, but when we followed up a week later, they said they ordered the wrong part. All the while, we didn't have a working dishwasher. When I called John Damico for help, as I was trying to climb their corporate service ladder, Damico challenged us by accusing us of using too much detergent! Glen Suedono was of no help either and he is the General Manager of the Service Dept. We also spoke with Holly Seeeny and still got delay, delay, delay. The amount of pushing we had to do was ridiculous. The incompetence of the service people and their staff is so bad that we'll never buy from Bray & Scarff and we have actively worked on getting the word out to our friends via social media of our experience with Bray & Scarff.
- Joellen T....

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