Last year, I had called Old Dominion Appliance Repair about problems that I was having with my electric oven. I spoke to Alan at that time and, because of the difficulty in getting parts for the oven, he recommended that I use the manufacturer's repair service and gave me the name and number of that manufacturer's local technician. I was so impressed with Alan's concern that my oven be repaired quickly with the right parts, rather than taking the job on himself, that I kept his name and number in the event I needed other appliances to be repaired. Recently, when my dishwasher started leaking from within its internal mechanism, I knew who I was going to call. I called Old Dominion on Wednesday and was able to schedule an appointment for the next day. Alan called to confirm his arrival time on the day of the appointment and arrived exactly when promised. Not only did Alan arrive on time, but he arrived with the parts that he suspected he would need based on my description of the problem and was ready to go to work. In very short order, the failed part was replaced, the leaking stopped, and the dishwasher was running perfectly. Noticing that the dishwasher had not been properly leveled when installed, Alan went the extra step of fabricating a shim to level the dishwasher and did so at no additional charge. Our dishwasher is now working perfectly, is properly leveled, and no longer looks crooked under our counter top. We could not be happier with the work that Alan did and will definitely use Old Dominion Appliance for any future appliance repair needs that we have. On the personal side, Alan is friendly, polite, and professional. While one never wants appliances to break down, it is nice to know that there is such a wonderful repairman like Alan serving the Haymarket area. Thanks again, Alan!