I messaged Mike via Angie's List and he got in touch immediately. We discussed my needs and Mike came over to assess the property and fence line and gave me a packet and I knew immediately that I would be comfortable giving him my business. Within a week of the original contact, my fence was installed and Mike provided a training lesson for my two, rather unruly, chocolate labs. The training session went well and both dogs quickly seemed to pick up on the parameters of their 'confinement' in the 'safe' area. Mike left me with detailed instructions on follow up training along with a User Manual. They had their second exposure today and all went well. Mike is a consummate professional, personable and I was delighted with how quickly he provided the service. I only wish he also did Roofing, Driveway installation and home remodeling! I've had less success with Angie's List providers I've contacted in the same timeframe. I feel confident that Mike stands behind his product and service and, if I have any issues, he will be there to help. Overall, an excellent experience and I would highly recommend Mike and Hidden Fence to Angie's List members who need invisible fencing for their pets.